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"Pool wasn’t heated, Continental breakfast was not a great variety like other competitor hotels are " More

By a verified traveler on Tue 15 Mar 2022

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Hotel Description

Enjoy free breakfast at this Lewisville hotel

In shopping district

At this Lewisville hotel, you'll be within half a mile (1 km) of Music City Mall and 6 miles (10 km) of Grapevine Mills Mall. Coyote Ridge Golf Club and Oak Grove Park are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free perks include daily breakfast, free self parking, and an area shuttle.

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$103* Per night/room Dec 19 - Dec 20

Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing w/ Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing Accessible w/ Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Accessible, Non Smoking (Mobility & Hearing Accessible w/ Tub)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

TownePlace Suites by Marriott Dallas Lewisville ratings based on 10 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for TownePlace Suites by Marriott Dallas Lewisville

Everyone (3) Couples (2) Family (3)
5 out of 5
Pool wasn’t heated, Continental breakfast was not a great variety like other competitor hotels are

Posted by on Mar 15, 2022

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Comment from Hotel Management

Mar 15, 2022 by GM

The Lewisville Marriott TownePlace Suites thanks you for taking the time to comment on your recent stay at our property. I'm sorry you did not enjoy our breakfast but every brand of Marriott Hotels offer a different breakfast for our guest and our hotel serves the brand standard for TownePlace Suites.

4 out of 5

Posted by on Oct 12, 2020

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2 out of 5
You don’t get what your order. Room was clean and the bed was comfortable and that is all the nice I will say. We had to switch rooms cause the first room had zero air conditioning. The second room was handicap and didn’t have a bath tub. They didn’t even try to make anything better.

Posted by on Jun 8, 2020

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4 out of 5
Property look goods and clean. Nice Kitchen. Only thing bad is I saw a roach in the bathroom. Breakfast is not really breakfast they are sack bags with whatever you circle from check in and it’s not enough for 4 people. It’s a muffin fruit cereal and drink.

Posted by on Jun 7, 2020

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5 out of 5
Great room! Big! Clean! Affordable! Convenient! Breakfast was delicious and hot.

Posted by on Nov 10, 2019

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5 out of 5
Large Rooms and very clean with a great central location to many restaurants and stores.

Posted by on Nov 5, 2019

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2 out of 5
The staff was unfriendly and uninterested, talked among themselves and ignored guest after guest. There was trash overflowing in every can throughout our three day stay. Same with towels in the swimming area. The extra $100 dog fee was unreasonably as the room was already damaged and unkept. Air conditioners went out on two whole floors on our last night. Maids and breakfast staff were only competent and pleasant ones we saw during the entire stay. Not Marriott quality at all!

Posted by on Jul 25, 2019

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1 out of 5
TERRIBLE customer service! I was rebooked to a local property without my consent and treating with utter disregard and disrespect upon expressing my concern.

Posted by on Mar 7, 2019

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5 out of 5

Nice Hotel

Nice hotel that is close to the main shopping stores and restaurants.

Posted by on Jul 17, 2018

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5 out of 5
The location of this hotel was perfect for a visit with our family in Lewisville and we enjoyed having the extra space of a suite. It was clean, comfortable and had a very nice breakfast. The staff was very friendly and happy to offer any needed assistance. And, there are lots of restaurants with in a 5 min. drive.

Posted by on May 13, 2018

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Comment from Hotel Management

May 14, 2018 by GM

Wow - what great comments! Many thanks for the kudos, and we appreciate you choosing our hotel. I'm glad to see you enjoyed a comfortable stay with us, and it looks like everything met your needs. I'm especially glad we're your first choice when visiting Lewisville, as we aim to be our guests' 'home away from home.' Thanks again, and we look forward to welcoming you back!

About the TownePlace Suites by Marriott Dallas Lewisville

Location 731 E Vista Ridge Mall Dr, Lewisville, TX 75067

Property Features

TownePlace Suites by Marriott Dallas Lewisville offers its guests an outdoor pool and a 24-hour fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A free area shuttle within 5 mi is available. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly TownePlace Suites by Marriott Dallas Lewisville. Self parking is free. This Lewisville hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 4 levels
  • Breakfast available (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Free area shuttle
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free self parking

Room Amenities

TownePlace Suites by Marriott Dallas Lewisville offers 118 accommodations with coffee/tea makers and hair dryers. 55-inch LCD televisions come with premium cable channels and Netflix. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries. This Lewisville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • In-room kitchen
  • Deep soaking tub
  • HD television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Lewisville
  • Marriott TownePlace Suites Dallas
  • TownePlace Suites Dallas Lewisville
  • TownePlace Suites Lewisville
  • TownePlace Suites Marriott Dallas Hotel Lewisville
  • TownePlace Suites Marriott Dallas Lewisville
  • TownePlace Suites Marriott Dallas Lewisville Hotel
  • Towne Suites riott Dallas Lew
  • TownePlace Suites by Marriott Dallas Lewisville Hotel
  • TownePlace Suites by Marriott Dallas Lewisville Lewisville
  • TownePlace Suites by Marriott Dallas Lewisville Hotel Lewisville

You should know

  • Pool access available from 8 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.