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4.5 out of 5

"Convenient and clean but needs complete overhaul of design, flooring and linens " More

By a verified traveler on Fri 29 Jul 2022

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Hotel Description

Hotel perfectly located for exploring Cielo Vista

Cielo Vista stay

Your stay at this Cielo Vista hotel places you within 2 miles (3 km) of Cielo Vista Mall and Bassett Place. Gene Roddenberry Planetarium and The Fountains at Farah are also within 2 miles (3 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free self parking, and a free airport shuttle. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a gym on site, and laundry facilities and free newspapers are also offered.

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$80* Per night/room Aug 25 - Aug 26

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Non-Smoking King room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite King Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn & Suites I-10 Airport ratings based on 16 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Inn & Suites I-10 Airport

Everyone (7) Couples (2) Family (9)
4 out of 5
Convenient and clean but needs complete overhaul of design, flooring and linens

Posted by on Jul 29, 2022

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Comment from Hotel Management

Aug 13, 2022 by Jay

Thank you for filling out our survey and we greatly appreciate your time and visit with us. We look forward to future stays here in the near future.

5 out of 5
Was very comfortable nice and quiet. Has a lot of entertainment around the area.

Posted by on Apr 19, 2022

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Comment from Hotel Management

May 7, 2022 by Jay

Thank you for taking the time to complete our survey. We look forward to seeing you agian and wish you a wonderful day.

5 out of 5

Posted by on Feb 23, 2022

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5 out of 5
All aspects of the property we where satisfied with

Posted by , from GULF SHORES, AL on Jan 28, 2022

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Comment from Hotel Management

Feb 2, 2022 by Sincerely, Jacob Watson Night Auditor front desk

Dear Roger, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5 out of 5

Posted by , from Clackamas on Sep 6, 2021

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5 out of 5
Enjoyed the stay as I felt very safe.

Posted by on Sep 3, 2021

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Comment from Hotel Management

Sep 10, 2021 by Sincerely, Flor Espino Front Desk supervisor

Dear TCAM, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

3 out of 5
It was just one thing after another during this hotel stay. The check in was a long process, as the person at the front didn’t seem to really know what he was doing. He was friendly, but it was definitely a long wait. I wanted to buy an item from the little snack shop, but every penny of my cash had gone to a taxi driver earlier in my trip. I couldn’t charge it to my room, and using the credit card took a little longer than the check in. The room was nice and clean. No complaints at all there. The hallways were not as clean and there was a bad smell. Also, there was what appeared to be a homeless couple hanging around the entrance and in the lobby. The area around the hotel seemed a bit sketchy too, but there was a lot of construction going on,so that may have been what gave that impression. The remote didn’t work for the TV. It took quite a while for them to find one that did, but the person handling the situation was so sweet and personable. The pillows were all a bit too firm for my liking, but the bed was okay. About 10:30 that night, a fire alarm went off in the hallway for about 20 seconds. At that point, I had to laugh. What else could go wrong? I am sure that this really lovely group of people can pull it together and make this a really great place to stay.

Posted by on Aug 24, 2021

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Comment from Hotel Management

Sep 10, 2021 by Sincerely, Flor Espino Front Desk supervisor

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Will notify our maintenance department . I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4 out of 5

Posted by on Oct 13, 2020

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Comment from Hotel Management

Oct 13, 2020 by Sincerely, Yarhely Morales Front Desk Manager Com

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5 out of 5
Perfect for pur quick overnight stay. Friendly staff and the hotel smelled so clean.

Posted by , from Las Vegas on Sep 26, 2020

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Comment from Hotel Management

Sep 28, 2020 by Sincerely, Yarhely Morales Front Desk Manager Co

Dear MeIZ, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4 out of 5
Clean. staff was great. nice location .rooms was nice food was good. Gym was nice. Love the look of inside

Posted by on Jul 15, 2019

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About the Comfort Inn & Suites I-10 Airport

Location 6645 Gateway West, El Paso, TX 79925

Property Features

WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn & Suites I-10 Airport. Self parking is free. This El Paso hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Comfort Inn & Suites I-10 Airport offers 102 accommodations with DVD players and safes. Flat-screen televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • DVD player
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

Guests are served free buffet breakfast on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 25 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Hotel Airport I-10
  • Comfort Inn I-10 Airport
  • Comfort Inn I-10 Airport Hotel El Paso
  • Comfort Inn I-10 Airport Hotel
  • Comfort Inn I-10 Airport El Paso
  • Comfort Inn Suites I 10 Airport
  • Comfort & Suites I 10 El Paso
  • Comfort Inn & Suites I-10 Airport Hotel
  • Comfort Inn & Suites I-10 Airport El Paso
  • Comfort Inn & Suites I-10 Airport Hotel El Paso
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.