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"The hotel was very clean and the staff was most professional and welcoming " More

By a verified traveler on Sat 08 Feb 2020

Hotel Description

3-star hotel near Cielo Vista Mall

City center stay

You'll find Cielo Vista Mall and Bassett Place within 2 miles (3 km) of this hotel. Gene Roddenberry Planetarium and The Woodhouse Day Spa - El Paso are also within 2 miles (3 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking and free WiFi.

Free Internet, MP3 docks

Featuring conveniences like refrigerators and microwaves, the 145 guestrooms offer free WiFi and free wired Internet, as well as MP3 docks. LCD TVs, coffee/tea makers, and down comforters are also available.

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$102* Per night/room Apr 18 - Apr 19

Room, 1 King Bed, Accessible, Bathtub (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn El Paso Airport ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn El Paso Airport

Everyone (2) Couples (1) Family (1)
5 out of 5
The hotel was very clean and the staff was most professional and welcoming

Posted by on Feb 8, 2020

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Comment from Hotel Management

Feb 9, 2020 by General Manager

Thank you for choosing to stay with us. We strive to impress our guests by providing the cleanest hotel and most courteous service. Your comments are a delight to read and will encourage our team to keep up the great work. It was a pleasure having you at Hilton Garden Inn El Paso Airport, and we hope to see you again soon. Sincerely, Sabine Weigelt, General Manager

5 out of 5
Great Location to airport, Staff was very courteous and polite

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 8, 2019 by General Manager

We are happy you had an excellent stay at Hilton Garden Inn El Paso Airport. Thank you for sharing your excellent feedback regarding our airport location and friendly staff. We will enjoy passing your compliments to our team. It was a pleasure to host you, and we look forward to welcoming you again soon. Sincerely, Sabine Weigelt, General Manager

1 out of 5

River in my room

Pros: nice hotel, nice staff
Cons: Sprinkler syatem needs serious attention
Fire alarm went off at 3:30 A.M, water flowing from ceiling light fixtures and no water made room totally un-usable.

Posted by on Nov 18, 2016

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3 out of 5

Just an ok stay.

Pros: Location was close to shopping. Rooms were clean and quiet. Bathroom was a good size.
Cons: Bed was very uncomfortable. Pillows were flat. Room temperature seemed warm, even when air conditioner was turned down.
I travel frequently, and my expectations coinside with the room rate I pay. Bed was very uncomfortable. Pillows were flat. Room temperature seemed warm, even when air conditioner was turned down. Rooms were clean and quiet. Bathroom was a good size. There is a resturant in lobby, but I did not eat there. Coffee in the lobby would have been nice. Per the hotels information book, I would receive a statement under my day the day of checkout and could then quickly checkout by phone. Didn't receive a statement, so had to go to front desk. No big deal other than don't tell me something and not follow through. Overall experience wasn't bad, I just expected more for the price. Will not be staying here again.

Posted by , from AZ on Sep 22, 2015

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5 out of 5

Nice Hotel--though a little pricey!

Pros: Close restaurants, Free Internet, Quiet
Of all the places I've stayed in El Paso this is this best! It is more expensive! They have a great Pool, a bar in house.. and VERY clean..

Posted by , from Kennesaw, GA, USA on Aug 1, 2012

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4 out of 5

The price was right for the accomodations!

Pros: Quiet
The appearance and cleanliness was great. They had full restaurant service available, but to my dismay, not always prepared to serve the full menu at lunch. I was comped for their deficiency, although somewhat disappointed. The room was charged incorrectly, the desk agent was quick to get the correction done, although I had to wait for the credit back to my account for a few days.

Posted by , from Chula Vista, CA, USA on Jul 31, 2012

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About the Hilton Garden Inn El Paso Airport

Location 6650 Gateway Blvd E, El Paso, TX 79915

Property Features

Hilton Garden Inn El Paso Airport offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Event space at this hotel measures 2916 square feet (271 square meters) and includes conference space. The business-friendly Hilton Garden Inn El Paso Airport also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. A roundtrip airport shuttle is free (available on request). Self parking is free. Smoking is allowed in designated areas at this 3-star El Paso hotel.

  • 1 building
  • 145 guestrooms or units
  • 4 levels
  • 2916 sq ft of conference space
  • 271 sq m of conference space
  • Built in 2011
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: El Paso International Airport (ELP) (3 km / 1.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn El Paso Airport offers 145 accommodations with MP3 docking stations and safes. Beds feature down comforters. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • MP3 dock
  • LCD television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Down blanket
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily from 5:00 AM to 9:00 AM.

Hilton Garden Inn El Paso Airport has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • 0.525 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: USD 11.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn El Paso Airport
  • Hilton Garden Inn Hotel El Paso Airport
  • Hilton Garden Inn El Paso Airport Hotel
  • Hilton Garn Inn El Paso Hotel
  • Hilton El Paso Airport El Paso
  • Hilton Garden Inn El Paso Airport Hotel
  • Hilton Garden Inn El Paso Airport El Paso
  • Hilton Garden Inn El Paso Airport Hotel El Paso

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.