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"I’m sure this place was nice 20 years ago but it’s so run down now. I wouldn't stay here again. We got the room with jacuzzi tub and there were “body” ... " More

By a verified traveler on Sun 20 Feb 2022

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Hotel Description

Hotel near Great Smoky Mountains National Park in Gatlinburg

On river

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Great Smoky Mountains National Park and within 2 miles (3 km) of Ripley's Aquarium of the Smokies. Traffic Light #9 and Ober Gatlinburg Aerial Tramway are also within half a mile (1 km).

Outdoor pool, terrace

An outdoor pool is featured at this hotel, along with free self parking. WiFi in public areas is free. A terrace, a garden, and a picnic area are also on offer.

Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$49* Per night/room Feb 8 - Feb 9

Panoramic Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Chalet Inn ratings based on 17 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Chalet Inn

Everyone (8) Couples (4) Family (2)
3 out of 5
I’m sure this place was nice 20 years ago but it’s so run down now. I wouldn't stay here again. We got the room with jacuzzi tub and there were “body” hairs all in the tub dead lady bugs everywhere and the outlet in the closet wasn’t even attached to the wall. The room is big and spread out into 4 little rooms and only the bedroom has heat so unless you turned it on 75-80 the rest of the room was freezing and then you were sweating in the bedroom. Walls and floors are thin we were woken up both mornings at 7 by someone running around upstairs. It was a decent deal to be able to walk to the main strip of gatlinburg but it’s up a huge hill that i only climbed once and then we drove the rest of the trip

Posted by on Feb 20, 2022

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2 out of 5
If you are looking for a romantic getaway do not choose this place! Very misleading about a fire place. There was not a true fireplace in our room it was electric. I could have turned my TV on in my bedroom at home to a fireplace on YouTube and got the same experience. There were two adjoining rooms, one of them had a very large gap under the door where you could see light from the other room. The same was for the entry door, light shined through all night. The bed was very uncomfortable and my husband and I both woke up with sore backs. I would never stay at this location again.

Posted by on Jan 24, 2022

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5 out of 5
Ok

Posted by on Nov 10, 2021

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5 out of 5
It's an older property, which definitely adds to the charm! It's away from the fuss & buss of the city below...it's quiet & relaxing with breathtaking views! We really liked it. There ARE bears up there. We had one visit the back on our first day there.

Posted by on Jul 24, 2021

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1 out of 5
they over booked our room at the chalet in so booked us at a different hotel that smelt of cigerette smoke

Posted by on Jan 5, 2021

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1 out of 5
The rooms smelled of urine. The sheets had yellow stains. The pool closed, filled with brown water and in disarray. The website did not say that the pool was closed. The staff (owner) was friendly and understood our frustration. The views were great but the balconies smelled from the old air condition units.

Posted by , from Wisconsin on Aug 23, 2020

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Comment from Hotel Management

Sep 5, 2020 by Ron

Thanks for staying with us. We do apologize for not meeting your expectation regarding the stay experience. We will work harder to make your future stays more enjoyable. We appreciate your feedback!

2 out of 5
You definitely got what you paid for, and I will not be staying here again. You could hear your neighbors doors opening the entire night, microwaves going off, and they had dressers blocking the staircase where we stayed that we physically had to move in order to get up the stairs. If my friend hadn’t of picked the place, I wouldn’t have chosen it.

Posted by on Feb 12, 2020

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3 out of 5
If you want a place to lay your head- this place is okay. Linens were clean.But otherwise it was not a great value. The heater had 2 settings- on high or off. Our room was actually in the basement on the building. The window faced a stone wall, and in the event of a fire I might have been able to squeeze my head out the tiny window. I wouldn’t stay again.

Posted by on Dec 8, 2019

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Comment from Hotel Management

Dec 13, 2019 by Ron

Thanks for staying with us. We appreciate your feedback. I do apologize for not liking the room. Chalet inn is very unique hotel and all rooms are different than others. I will ensure you that if you give us a call before you arrive and if we have other rooms available i will be happy to upgrade that in future. We usually assign the rooms as we receive it from Hotels. com. Thank you again for choosing us.

3 out of 5

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jul 20, 2019 by a

thank you for taking out the time to give us a honest review.We greatly appreciate it and hope to have you stay with us again.

5 out of 5
I like the fact that it was peaceful and quiet. I will book that chalet again.

Posted by on May 6, 2019

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Comment from Hotel Management

May 15, 2019 by Ron

Thank you for taking the time to write a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you

Property Features

Chalet Inn offers its guests an outdoor pool, a terrace, and a garden. Public spaces have free WiFi. The business-friendly Chalet Inn also features a picnic area, a front desk safe, and a television in a common area. Free self parking is available. This Gatlinburg hotel is smoke free.

  • 74 guestrooms or units
  • 2 levels
  • 4 buildings
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Chalet Inn offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room dining
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in hallways
  • Roll-in shower
  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 21

Special check-in instructions:

There is no front desk at this property. The check-in location differs from the property location. To check in, go to Econolodge Inn & suites, 310 Cottage Drive, Gatlinburg, TN 37738 If you arrive at the property after hours, you'll need to check in at an alternate location: 310 Cottage Drive, Gatlinburg, TN 37738

This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Econolodge Inn & suites, 310 Cottage Drive, Gatlinburg, TN 37738
Guests arriving after hours will need to go to the following location to check in: 310 Cottage Drive, Gatlinburg, TN 37738

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Chalet Inn

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Service animals not allowed
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 6.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fabulous Chalet
  • Fabulous Chalet Gatlinburg
  • Fabulous Chalet Inn
  • Fabulous Chalet Inn Gatlinburg
  • Chalet Inn Gatlinburg
  • Chalet Inn
  • Fabulous Chalet Hotel Gatlinburg
  • Chalet Inn Hotel
  • Chalet Inn Gatlinburg
  • Chalet Inn Hotel Gatlinburg

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.