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Quality Inn Creekside - Downtown Gatlinburg

2.5 star property
Hotel near Gatlinburg Convention Center, connected to the convention center in Gatlinburg

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Photo gallery for Quality Inn Creekside - Downtown Gatlinburg

Desk, blackout drapes, iron/ironing board, free WiFi
Miscellaneous
Exterior
Free buffet breakfast
Lobby
Reviews
6.2

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Gatlinburg, TN
  • Popular LocationGatlinburg Convention Center4 min walk
  • Popular LocationSkyPark6 min walk
  • Popular LocationRipley's Aquarium of the Smokies13 min walk
  • AirportKnoxville, TN (TYS-McGhee Tyson)70 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking, Jetted Tub

8/10 Very Good
  • 400 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Fireplace

Desk, blackout drapes, iron/ironing board, free WiFi

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

7.2/10 Good
  • 400 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

7.6/10 Good
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

  • 400 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8/10 Very Good
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Gatlinburg

On river.With a stay at this Gatlinburg hotel, you'll be steps from Gatlinburg Convention Center and a 5-minute walk from Great Smoky Mountains National Park. Ole Smoky Moonshine Distillery and SkyPark are also within half a mile (1 km).

What's nearby

  • Gatlinburg Convention Center - 4 min walk
  • Ole Smoky Moonshine Distillery - 6 min walk
  • SkyPark - 6 min walk
  • Ripley's Aquarium of the Smokies - 13 min walk
  • Anakeesta - 14 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • Crawdaddy's Restaurant & Bar - 6 min walk
  • Ole Smoky Distillery - 5 min walk
  • Loco Burro Fresh Mex Cantina - 7 min walk
  • Mellow Mushroom - 4 min walk
  • Smith & Son Corner Kitchen - 5 min walk

About this property

Quality Inn Creekside - Downtown Gatlinburg

Hotel near Gatlinburg Convention Center, connected to the convention center in Gatlinburg
Free breakfast is available. Public spaces have free WiFi. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Quality Inn Creekside - Downtown Gatlinburg. For a fee, parking is available.

This Gatlinburg hotel is smoke free.

  • 104 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
Quality Inn Creekside - Downtown Gatlinburg offers 104 accommodations with coffee/tea makers and complimentary weekday newspapers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Handrails in stairways (48 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15.99 per accommodation, per night
The resort fee includes:
  • Housekeeping
  • Laundry facilities
  • Parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 10 per night
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: USD 2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The outdoor pool opens for the season in May.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside
Quality Inn Creekside Gatlinburg
Gatlinburg Quality Inn
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Creekside Downtown Gatlinburg

Frequently asked questions

How close is Quality Inn Creekside - Downtown Gatlinburg to the airport?

Quality Inn Creekside - Downtown Gatlinburg is 44.6 mi (70-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn Creekside - Downtown Gatlinburg?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Quality Inn Creekside - Downtown Gatlinburg on May 28, 2024 start from $56.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn Creekside - Downtown Gatlinburg have an airport shuttle?

Airport shuttle services are not available at Quality Inn Creekside - Downtown Gatlinburg.

Does Quality Inn Creekside - Downtown Gatlinburg offer free breakfast?

Yes, Quality Inn Creekside - Downtown Gatlinburg offers free breakfast.

Is there a casino at Quality Inn Creekside - Downtown Gatlinburg?

No, there is no casino at this hotel.

What time is check-in at Quality Inn Creekside - Downtown Gatlinburg?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Quality Inn Creekside - Downtown Gatlinburg?

Free parking is not available at this hotel. Self parking is available for USD 10 per night.

Does Quality Inn Creekside - Downtown Gatlinburg have a pool?

Quality Inn Creekside - Downtown Gatlinburg features a seasonal outdoor pool.

Does Quality Inn Creekside - Downtown Gatlinburg have a spa?

There are no spa services available at this hotel.

How close is Quality Inn Creekside - Downtown Gatlinburg to downtown Gatlinburg?

Quality Inn Creekside - Downtown Gatlinburg is 0.4 mi away from Gatlinburg.

Quality Inn Creekside - Downtown Gatlinburg Reviews

Reviews

6.2
Rating 10 - Excellent. 198 out of 1001 reviews" "
Rating 8 - Good. 238 out of 1001 reviews" "
Rating 6 - Okay. 194 out of 1001 reviews" "
Rating 4 - Poor. 186 out of 1001 reviews" "
Rating 2 - Terrible. 185 out of 1001 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place. Close to everything and the staff is amazing.
Stayed 6 nights in Apr 2024

2/10 Terrible

Nelly

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Dirty bedsheets. 2. Dirty room with paint drippings and dust everywhere. 3. The AC was malfunctioning; the room was either freezing or boiling hot. 4. No trash can in the room. 5. There was a huge window at the ceiling right in front of the bed, so it was impossible to sleep comfortably due to the light. 6. The TV wasn’t working.. stuck on mute It seems like the room was still under renovation; paint job wasn’t completed. it shouldn’t have been booked out for anyone to stay until the renovation is completed. Completely not worth the money; we had to use our own bedsheets. The only part of the room that was ok was the bathroom. I wish I could upload the pictures here.. I would never stay there again
Stayed 2 nights in Feb 2024

4/10 Poor

David

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Tv channels half worked Not all the lightening work Outdated for the price
Stayed 1 night in Feb 2024

6/10 Okay

James

Traveled with partner
Liked: Staff & service, amenities
Did not like that I had to pay 18 dollars to park at their motel per day.
Stayed 2 nights in Feb 2024

6/10 Okay

Chasity

Liked: Staff & service
Disliked: Property conditions & facilities
You get what you pay for……
We loved being downtown and close to all the restaurants/attractions. The hotel is very dated…… The first room we had didn’t have hot water so they moved us to a creek view room which was great but the bed was uncomfortable and the fire place didn’t work. The hotel advertises a heated pool but I never saw one. You also have to pay for parking which is NOT listed anywhere online.
Stayed 3 nights in Feb 2024

6/10 Okay

Wendy

Traveled with partner
Beds hard…. Brown ceiling tiles in bathroom… sticky bathroom floor…. Some lights didn’t work… vents very dusty….. not enough towels for guest…. Charged $10 per car per day to park on there property… booked online it was not at address given online but very close but up a steep hill so thankful my parents didn’t join on trip they couldn’t have walked that hill to the attractions so I would have had to pay for additional parking… there were many cameras around
Stayed 1 night in Feb 2024

4/10 Poor

Harold, Knoxville

Traveled with partner
Liked: Staff & service
Adequate room, but bathroom was very small. We were also surprised with an $18 parking fee.
Stayed 1 night in Feb 2024

2/10 Terrible

Barbara

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty and in horrible patch jobs. The toilet had to be flushed at least 3 times after every use. The shower was barely a trickle. Lights in room didnt work. New bulbs brought but were so dim it was like a nightlight. Stains on 2 of 3 lightshades. Stains on sheets and giant stain on couch. Ice bin was dirty inside and out. We reserved a room with a jacuzzi tub. They said since we used a 3rd party to book we couldnt have one after stating they didnt have any so we pulled up their website and showed them in their pictures. They said if we came back the next day maybe they would have one. They wouldn't refund our money. When we came back the next day the next employee said they didnt know why they told us we could switch rooms because they couldnt do that. Horrible service, horrible room. Very old and run down. I have multiple pictures to back up what i am saying. Also, the heater or fan on bathroom ceiling had scorch marks like it had caught fire.
Stayed 3 nights in Feb 2024

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst in Gatlinburg!
This was worst hotel my wife and i have stayed at in a long time. First we did not get the room we booked. The toom we booked was supposed to be a suite with a jacuzzi tub and a moutain view and we were downgraded to a regular room because they had no hot water in the room we booked. Then we get into that room and the fire place did not work at all. Then the toilet was not even bolted down and leaked around the bottom. Next the shower curtain rod was held on by one drywall screw and was barely hanging onto the wall. Next we to a stairwell from one parking area to another and the hand rail almost fell off when my wife tried to stabilze herself on it. She is in a walking boot, so very dangerous, to not have a safe handrail. The stairwell also had no lighting which made it even worse. This place is a dump.
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024