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4.1 out of 5

"Bathroom broke twice in 12 hours. Big rooms but very shabby. Would not recommend. " More

By a verified traveler on Mon 26 Jun 2023

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Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$135* Per night/room Oct 3 - Oct 4

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed (Extra Living Area)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed (Extra Living Area)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility Transfer Shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hotel Indigo At The Galleria, an IHG Hotel ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Indigo At The Galleria, an IHG Hotel

Everyone (5) Couples (4) Family (4)
3 out of 5
Bathroom broke twice in 12 hours. Big rooms but very shabby. Would not recommend.

Posted by on Jun 26, 2023

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Comment from Hotel Management

Jun 30, 2023 by Angel G

Thank you for your feedback. We apologize for the issue and will address it with the appropriate department.

3 out of 5
Staff were friendly. Charge me three dollars for a cup of coffee. Outrageous. And also try to charge me for breakfast when it said I had free breakfast. Not coming back.

Posted by , from Denver on Oct 27, 2022

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Comment from Hotel Management

Oct 27, 2022 by Angel G

Thank you for your honest feedback. We apologized for the challenges you experienced; we will addressed the issue with the Management.

5 out of 5
First time at an indigo. Rrally nice!

Posted by , from gresham on Mar 25, 2022

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Comment from Hotel Management

Mar 25, 2022 by Angel G

Thank you for staying with us. Hope to see you soon!

5 out of 5
N/A

Posted by on Oct 1, 2021

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Comment from Hotel Management

Oct 2, 2021 by Angel G

Thank you for staying at the Hotel Indigo At The Galleria. Hope to see you soon!

4 out of 5
This is my favorite spot to get away with everything at my fingertips!

Posted by on Sep 22, 2021

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Comment from Hotel Management

Sep 23, 2021 by Angel G

Thank you for staying at the Hotel Indigo At The Galleria. Hope to see you soon!

2 out of 5
Card in room, Please contact front desk for cleaning. They handed me a mop, rag and cleaner. Blamed the Covid. No services.

Posted by on Sep 8, 2021

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Comment from Hotel Management

Sep 9, 2021 by Angel G

Thank you for your feedback. We will share it with Management.

5 out of 5

Posted by on Aug 29, 2021

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2 out of 5
Alley by hotel. Loud garbage trucks from 4 AM on When you arrive they give you a paper stating you will have no room service unless you stay 4 days or more. This should be disclosed prior to booking.

Posted by on Aug 15, 2021

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Comment from Hotel Management

Aug 20, 2021 by Angel G

Thank you for your honest feedback. We will share this with the Management Team

5 out of 5
Everything was great !! Clean rooms, hot water and great pressure (shower), drink machines, peaceful and walking distance to the Galleria mall.

Posted by on Apr 11, 2021

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Comment from Hotel Management

Apr 11, 2021 by Jackie V.

Thank you for your feedback.

4 out of 5
I liked the music in the lobby. Free parking and internet were great!

Posted by on Dec 31, 2019

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Comment from Hotel Management

Jan 2, 2020 by Nereida

Thanks for staying with us. We appreciate your feedback!

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