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4.5 out of 5

"I liked the music in the lobby. Free parking and internet were great! " More

By a verified traveler on Tue 31 Dec 2019

Hotel Description

3.5-star hotel near Greenway Plaza

Heart of Houston

Your stay at this The Galleria hotel places you within 3 miles (5 km) of Greenway Plaza and Lakewood Church. Westheimer Rd and Gerald D. Hines Waterwall Park are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a coffee shop, and express check-in are also offered.

Free WiFi, flat-screen TVs

The 131 soundproofed guestrooms offer free WiFi and room service. Flat-screen TVs come with cable channels, and other amenities include premium bedding and coffee/tea makers.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Accessible, Non Smoking (Mobility, Transfer Shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hotel Indigo At The Galleria ratings based on 10 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Indigo At The Galleria

Everyone (4) Couples (2) Family (1)
4 out of 5
I liked the music in the lobby. Free parking and internet were great!

Posted by on Dec 31, 2019

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Comment from Hotel Management

Jan 2, 2020 by Nereida

Thanks for staying with us. We appreciate your feedback!

4 out of 5
OK place. Not a five-star, but it’s not trying to be.

Posted by on Sep 20, 2019

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Comment from Hotel Management

Sep 20, 2019 by Kimberly

Thank you for your feedback!

5 out of 5
Like that is was walking distance to the galleria and waterwall

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 26, 2019 by Kimberly

Thank you for your feedback!

5 out of 5
it was nice, clean and quiet!!! Me and my friends really love this hotel we will always stay here whenever we come to Houston!

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 17, 2019 by Nereida

Thanks for staying with us. We appreciate your feedback!

5 out of 5
So spacious! The hallways had plenty of room to get down, the rooms were big. Very clean. The coffee was great

Posted by on Jun 13, 2019

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Comment from Hotel Management

Jun 14, 2019 by Kimberly

Thank you for your very kind comments about your recent stay! My team and I appreciate such positive feedback especially from experienced reviewers. I hope that if your travels return you to Houston and you’ll consider being our guest again

4 out of 5
When we got to our room it had 2 queen beds instead of the king we had requested. The front desk was very nice and got us into a king. The keys were ready by the time we got back to the lobby. It was an interesting hotel. I would stay again.

Posted by on May 7, 2019

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Comment from Hotel Management

May 7, 2019 by Kimberly

Thank you for your feedback! Hope to see you again!

4 out of 5
Everything was great! The only thing that lacked was bottled water, just a bottle or two.

Posted by on Dec 26, 2018

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Comment from Hotel Management

Dec 27, 2018 by Nereida

Thank you for your feedback!

4 out of 5
Updated roomy hotel room. Large bathroom with kitchen area. Clean and comfy bedding

Posted by on Nov 14, 2018

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Comment from Hotel Management

Nov 14, 2018 by Jackie V.

Thank you for your feedback!

5 out of 5
Beautiful hotel. Service was excellent. Room looked better than the pictures online. Everything was great

Posted by on Sep 10, 2018

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Comment from Hotel Management

Sep 10, 2018 by Jackie V.

Thank you for taking the time to share your feedback. We really appreciate your comments and 5 star rating. Hope to see you again soon.

5 out of 5

Great Hotel for a Wonderful Price

Pros: Convenient location! Big Rooms! The hallways are so wide, it's easy to get your luggage down them without banging into doors! Showers are walk in and so spacious.
Cons: The only thing we encountered was the ice machine was out on the third floor. Came up to the fourth floor and filled our bucket. Problem solved.
Location: Right beside the Houston Galleria. Tons of shopping, restaurants, and easy parking at the hotel and the mall.

Posted by , from Houston TX on Nov 14, 2016

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About the Hotel Indigo At The Galleria

Location 5160 Hidalgo St, Houston, TX 77056

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 32 square feet (0 square meters) and includes conference space. A fitness center, multilingual staff, and concierge services are also featured at the business-friendly Hotel Indigo At The Galleria. Free self parking is available. This 3.5-star Houston hotel is smoke free.

  • 131 guestrooms or units
  • 6 levels
  • 32 sq ft of conference space
  • 0 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: George Bush Intercontinental Airport (IAH) (44 km / 27.3 mi)
  • Parking: Free self parking

Room Amenities

Hotel Indigo At The Galleria offers 131 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to 9:00 AM.

Hotel Indigo At The Galleria has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines. The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 per person (approximately)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Late check-out fee: USD 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Indigo Galleria
  • Indigo Galleria
  • Hotel Indigo Houston
  • Indigo Hotel Houston
  • Indigo Houston At The Galleria Hotel Houston
  • Indigo At The Galleria Houston
  • Hotel Indigo At The Galleria Hotel
  • Hotel Indigo At The Galleria Houston
  • Hotel Indigo At The Galleria Hotel Houston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions