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"Our go to when cruising out of Galveston. The beds are heavenly and staff is excellent. " More

By a verified traveler on Sun 21 Jul 2019

Hotel Description

4-star hotel near Greenway Plaza

In shopping district

Your stay at this The Galleria hotel places you within 3 miles (5 km) of Greenway Plaza and Lakewood Church. Westheimer Rd and Uptown Plaza are also within half a mile (1 km).

Free area shuttle

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 6 conference rooms, as well as the 24-hour business center and WiFi in public areas. Enjoy the spa tub and perks like a free area shuttle.

WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 283 guestrooms also offer WiFi and LED TVs with satellite channels. Room service, coffee/tea makers, and hair dryers are also available. Housekeeping is available on request.

Traditional Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$106* Per night/room May 21 - May 22

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sheraton Suites Houston Near The Galleria ratings based on 14 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Suites Houston Near The Galleria

Everyone (12) Couples (2)
3 out of 5

Posted by on Jul 28, 2020

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Comment from Hotel Management

Aug 10, 2020 by The Staff and Management of the Sheraton Suites

The Staff and Management of the Sheraton Suites Houston near the Galleria appreciates your feedback on your recent stay. Our goal is 100% Customer Satisfaction. I apologize that your stay was not everything you had expected. Thank you for your comments.

2 out of 5

Posted by on Jul 21, 2020

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Comment from Hotel Management

Jul 22, 2020 by The Staff and Management

The Staff and Management of the Sheraton Suites Houston near the Galleria greatly appreciates your feedback. Our goal is 100% Customer Satisfaction. We appreciate your comments and will address and issues you may have had. Thank you.

2 out of 5

Posted by on Jan 12, 2020

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5 out of 5
Our go to when cruising out of Galveston. The beds are heavenly and staff is excellent.

Posted by on Jul 21, 2019

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5 out of 5
Best beds and comfy rooms. Always our spot when we come to Houston.

Posted by on Jul 12, 2019

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4 out of 5

Posted by on Mar 4, 2019

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1 out of 5

paid wifi and parking

paying for wifi in 2018 is a joke. Paying for parking when you're not downtown is a joke. Staff was rude.

Posted by on Jan 18, 2018

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5 out of 5

The Sheraton Galleria

This hotel is in an excellent location. Just off the intersection of I69 and 610, in the heart of some of the most exclusive shops in the city of Houston. Right off the Post Oak Rd. neighborhood. Food, clothing retailers, the Galleria shopping mall surround this property. The hotel is a class act of the days when hotels had personality. Excellent sweets with privacy for sleeping while others watch TV in the" living room".

Posted by , from Corpus Christi, TX on Dec 5, 2017

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5 out of 5

Beautiful hotel near the Galleria!

Wonderful stay for 4 days at the Sheraton, so close to your favorite restaurants and shopping, walked to locations. As a single person, I felt safe in the surrounding area and when visiting further locations like the Museums and Space Center, used their shuttle services locally, then Uber services and the Concierge services. Excellent stay because of the helpful and friendly staff. Would definitely go back!

Posted by , from Chicago, IL on Feb 22, 2017

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4 out of 5

A weekend in Houston

This was an excellent place to stay for a weekend in Houston. Within walking distance of the Galleria and River Oaks District, and an easy Uber ride to downtown. The hotel staff is what made this place special. Everyone was super friendly and helpful. We will certainly stay there again when we return to Houston.

Posted by on Feb 21, 2017

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About the Sheraton Suites Houston Near The Galleria

Location 2400 West Loop S, Houston, TX 77027

Property Features

Sheraton Suites Houston Near The Galleria offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a snack bar/deli on site. Business amenities include a 24-hour business center and limo/town car service. Public spaces have WiFi for a fee. Event space at this hotel measures 4182 square feet (389 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Suites Houston Near The Galleria. An area shuttle within 3 mi and a shopping center shuttle are free. For a fee, parking is available. This 4-star Houston hotel is smoke free.

  • 1 building
  • 283 guestrooms or units
  • 14 levels
  • 4182 sq ft of conference space
  • 389 sq m of conference space
  • Built in 2000
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: George Bush Intercontinental Airport (IAH) (42.6 km / 26.5 mi)
  • Property shuttles: Free area shuttle within 3 mi and shopping center shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Sheraton Suites Houston Near The Galleria offers 283 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 48-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Sitting area
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 19.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 4.95 per night (3-device limit, rates may vary)
  • Fee for wireless Internet in public areas: USD 4.95 per night (3-device limit, rates may vary)
  • Self parking fee: USD 29.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: 50 percent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Houston Galleria Sheraton
  • Sheraton Houston Galleria
  • Sheraton Suites Hotel
  • Sheraton Suites Hotel Houston Galleria
  • Sheraton Suites Houston Galleria
  • Suites Houston Galleria
  • Sheraton Suites Houston Near The Galleria Hotel Houston
  • Sheraton Suites Houston Galleria Hotel
  • Sheraton Suites Houston Near The Galleria Hotel
  • Sheraton Suites Houston Near The Galleria Houston
  • Sheraton Suites Houston Near The Galleria Hotel Houston

You should know

  • Pool access available from 10:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.