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"Stay was not the best this time around house keeping was so loud and banging on doors early as 6am there was a big ass roach/water bug on the ceiling " More

By a verified traveler on Sun 30 May 2021

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Hotel Description

Hotel near Kathryn Abbey Hanna Park in Atlantic Beach

In Atlantic Beach

You'll find Kathryn Abbey Hanna Park and Mayport Naval Station within 3 miles (5 km) of this hotel. Jacksonville Beach Pier and Adventure Landing are also within 6 miles (10 km).

Renovated in 2017

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free parking, a picnic area, and express check-out are also offered.

Free Internet, refrigerators

The soundproofed guestrooms offer free WiFi, free wired Internet, and free long-distance calls. Other amenities include sitting areas, refrigerators, and LCD TVs with cable channels.

Standard Room, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$99* Per night/room Jan 31 - Feb 1

Suite, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Microwave (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Mayport Inn & Suites ratings based on 15 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Mayport Inn & Suites

Everyone (3) Couples (1) Family (1)
3 out of 5
Stay was not the best this time around house keeping was so loud and banging on doors early as 6am there was a big ass roach/water bug on the ceiling

Posted by on May 30, 2021

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Comment from Hotel Management

May 31, 2021 by Thomas H.

Thank you for choosing to stay with us. I sincerely apologize for the less-than-stellar experience and hope to have another opportunity to make this up to you! All the very best,

4 out of 5

Posted by on May 13, 2019

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Comment from Hotel Management

May 14, 2019 by Thomas Huss

Thank you for selecting our hotel from all the choices provided on Travelocity. We certainly appreciate your business and thank you for sharing a nice review. Hopefully we will have another opportunity to serve you again in your future travels. Sincerely, Thomas Huss

4 out of 5

What you expect for the money.

Overall good stay no major issues, price was reasonable for the comfortable bed, free wifi, free breakfast and close to Mayport base. Only thing that annoyed me was all the emphasis they put on me not smoking in the room and then the room smelled like it had been smoked in. I am not a smoker and I asked for a non smoking room.

Posted by , from C on Oct 9, 2015

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Comment from Hotel Management

Oct 14, 2015 by Thomas H

Dear Sailor: Thank you for sharing your comments regarding your recent stay with us. With booking travel through online channels you are welcome to contact us directly to ensure that you have a non-smoking room as they often are restricted in inventory availability. Thank you!

4 out of 5

Excellent Staff and pricing.

Great Staff, Great Price, Great Location. Would stay here again..  only negative was that the WIFI was weak in the room.  Otherwise I would recommend this hotel

Posted by , from Fort Walton Beach, FL on Jun 20, 2013

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Comment from Hotel Management

Jun 27, 2015 by Thomas

Thank you for taking the time to share your comments regarding your recent stay with us. We appreciate your business and feedback. Hope to see you again. Thomas Huss Assistant General Manager

3 out of 5

This is a clean comfortable (not fancy) place to stay. Everything worked well and the staff was great.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
If you need to be in the NE Jacksonville Beach area, and want a very reasonable place to stay that is comfortable, clean and fairly well maintained, I highly recommend this motel. It's good basic accomodations. The staff were very professional and helpful. There is a free breakfast. Parking is easy in and out. If you have any paranoia for safety, ask for a room facing the parking lot or a second floor room, as one side of the first floor rooms has windows that face a retention pond area, that is not well lit. My window seemed to lock well, but I'm sure it could be forced open without alot of effort.

Posted by , from Tampa, FL, USA on Dec 1, 2012

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Comment from Hotel Management

Jun 27, 2015 by Thomas

Thank you for sharing your comments. We appreciate your business and the feedback. Hope to see you again in your future travels. Thomas Huss Assistant General Manager

3 out of 5

Some Mustiness in lower level rooms....

Pros: Free breakfast, Quiet
It was very convenient to the base, which is the reason we went there (only 2.5 miles from the main gate) but had some issues when we got there. The first room was so musty and mildewy that I instantly started to sneeze the minute we walked into the room. My children coudln't handle it either. That being said, they moved us to another room and it was just fine. The breakfast was very nice, eggs, bacons, toast, yogurt, etc. all included. Overall it was a nice stay.

Posted by on Nov 9, 2012

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Comment from Hotel Management

Jul 4, 2015 by Thomas

Dear natIntltraveler: Thank you for sharing your comments regarding your recent stay at our property. I would like to personally apologize for not exceeding your expectations. Your business and overall satisfaction is important to us and we will be using the feedback you provided us to implement improvements to ensure we offer a better experience in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thomas Huss Assistant General Manager

5 out of 5

Great hotel stay

Pros: Close restaurants, Free Internet, Quiet
The Best Western Mayport was a nice surprise for such a reasonably priced hotel! The front desk staff persons were all very friendly and efficient, and our room was very, very nice. The location is very convenient which made our quick stay very easy.

Posted by , from Minnesota on May 8, 2012

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Comment from Hotel Management

Jun 27, 2015 by Thomas

Thank you for sharing your comments regarding your stay with us. We grealy appreciate your business and hope to see you again should you find yourself in the Atlantic Beach area. Thanks again, Thomas Huss, AGM

1 out of 5

Rethink this hotel

I was staying in Jacksonville to go to the landing for New Years Eve. The web said it was 5 miles away nope 18 miles and a fiftey dollar taxi ride. I asked for non smoking room got a smoking and I smoke and it bugged me. Went to breckfast in the am and a woman was talking to a friend on the phone as I stood to ask her if there was any food here. the only thing was waffle and no syrup took 20 min. to get her off the phone to get it. No plates to put the waffle on you had to use a bowl. No I would not stay there again.

Posted by , from Brunswick, GA on Feb 4, 2011

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1 out of 5

horrible hotel

I am currently stay at this hotel and I am on my phone at 4am trying findd a new hotel for tomorrow night..the beds a hard as a brick...the air hardly works...and it sounds like there is a block party on our floor.will not stay here again.

Posted by on Dec 31, 2010

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5 out of 5

Great Getaway, Affordable, Comfortable

This hotel was very affordable and clean. We had a King Suite. The beds were comfortable compared to other places we have stayed. Would definitely stay here again!

Posted by on Oct 27, 2009

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About the Best Western Mayport Inn & Suites

Location 2389 Mayport Road, Atlantic Beach, FL 32233

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Mayport Inn & Suites offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Mayport Inn & Suites. Limited free parking is available on a first-come, first-served basis. You'll have access to the health club at a partner property. A complete renovation of Best Western Mayport Inn & Suites was completed in August 2017. This Atlantic Beach hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 2 levels
  • Built in 2001
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Best Western Mayport Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 43-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries. This Atlantic Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Horse riding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Marina nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 20

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: USD 29.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Mayport
  • Best Western Mayport Atlantic Beach
  • Best Western Mayport Inn
  • Best Western Mayport Inn Atlantic Beach
  • Best Mayport & Suites Atlantic
  • Best Western Mayport Inn And Hotel Atlantic Beach
  • Best Western Mayport Inn & Suites Hotel
  • Best Western Mayport Inn & Suites Atlantic Beach
  • Best Western Mayport Inn & Suites Hotel Atlantic Beach

You should know

  • The seasonal pool will open in January and close in December.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Up to 2 children 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.