"The property was lovely and in a good area of town. However, the check in process and breakfast servings were slow as only one person was at the front ... " More
In shopping district
You'll find Methodist Le Bonheur Germantown Hospital and Cameron Brown Park within 3 miles (5 km) of this hotel. Also, Opera Memphis is within 3 miles (5 km) and Baptist Memorial Hospital-Memphis is within 6 miles (10 km).
Renovated in 2017
This hotel features a 24-hour fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.
Free Internet, sofa beds
Featuring conveniences like sofa beds and refrigerators, the 108 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs. Other amenities include microwaves, coffee/tea makers, and free local calls.
Mar 10, 2021 by Hampton Inn and Suites Germantown
Thank you so much for taking the time to provide us with feedback about your stay. I want to apologize for not being able to meet your expectations during this stay. I hope you give us a second chance if your ever back in the area.
Mar 10, 2021 by Hampton Inn and Suites Germantown
Thank you for taking the time to rank our hotel 5 out of 5. I am so excited to hear that we exceeded your expectations. What was your favorite thing about our hotel? One thing that I love about our hotels are our fresh made to order waffles. We hope if your travels find you back in the Germantown area you decide to stay with us.
May 13, 2020 by Hampton Inn and Suites Germantown
Thank you for your positive feedback.
Oct 3, 2019 by Hampton Inn & Suites Memphis-Germantown
Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards, The management team
The following facilities or services will be unavailable from December 1 2020 to June 1 2021 (dates subject to change):
Hampton Inn & Suites Memphis Germantown offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. Free breakfast is available daily. The business-friendly Hampton Inn & Suites Memphis Germantown also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Free self parking is available. A complete renovation of Hampton Inn & Suites Memphis Germantown was completed in 2017. This Germantown hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free self parking
Hampton Inn & Suites Memphis Germantown offers 108 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Germantown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.
Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.