6/10 Okay
Jamie H., Centennial Co
May 14, 2024
Disliked: Cleanliness
Not very impressed
The check in process was an absolute nightmare. The security guy at the desk was supposed to be helping us check in but kept stopping to help other people that walked up. It was very late; we were all tired and just wanted to go to bed. He gave us no direction on how to get to the room, just pointed in the vicinity of where to go. There are multiple hallways, so we just chose one, which of course was wrong. After walking around for 15 minutes we finally went back up to the security office where he again just pointed to a hallway. He was rude and not helpful or welcoming at all. We had to walk up and down multiple staircases carrying our 50-pound bags due to no elevators. There were drunk people all over the lobby. Once we finally got inside the room, it was okay. A lot smaller than the pictures showed and again more stairs to carry our heavy luggage down to get to the rooms. There was sand in the smaller bed, like on the sheets, there was dirt on the floor and under the bed. The location was nice but due to the horrible check in process and all the stairs you have to carry your luggage up and down we will definitely never be back and honestly wouldn't recommend this place to anyone either.
Jamie H.
Stayed 2 nights in May 2024