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"need new management staff " More

By a verified traveler on Mon 07 Apr 2008

Hotel Description

Enjoy the free beach shuttle at this beach Runaway Bay resort

Close to the beach

Within a 15-minute walk of the resort, you'll find Flavours Beach and Runaway Bay Beach. Cardiff Hall Beach and Salem Beach are also within 3 miles (5 km).

Free beach shuttle

This resort features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. A free beach shuttle is offered as well.

Free WiFi, iPod docks

The 56 guestrooms have flat-screen TVs with cable channels and offer free WiFi and furnished balconies. IPod docks, refrigerators, and room service are also available.

Deluxe Room, 2 Double Beds, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$147* Per night/room May 7 - May 8

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Garden View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Suite, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Cardiff Hotel & Spa ratings based on 6 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for The Cardiff Hotel & Spa

2 out of 5

Heart Runaway Bay

The staff were very nice, honest and hospitable. The food was good and cheap. The grounds were nice. The facility is another story. The first night we got there our bathtub would not drain, the toilet was going down slowly. In the morning we requested maintenance to look at it. He xcame to our room and plunged the toilet, which did nothing, and fooled aroung with the lever in the bathtub. Then he asked for a tip. The whole trip we had those problems. We were plagued by lizards and roaches in the room. The icing on the cake was one day at lunch, the waitress poured me some water and there was a roach leg in it(disgusting). We never ate there for the duration of our trip and left to spend a couple of days with friends in Kingston, returning the night before we had to leave. Now i understand thatthis hotel is government owned and there explains the reason it is in the shape it is.

Posted by on Aug 25, 2008

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3 out of 5

poor management

need new management staff

Posted by on Apr 7, 2008

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5 out of 5

Could'nt ask for more.

Treat yourself to some peace and quiet. If you have the oppertunity to visit the north coast, please consider this hotel. First there is the property. It could only be discribed as beautiful and lush. Well appointed rooms greet you with outstanding views of the ocean and golf course. With a small but private balcony, the ultra-deluxe room is worth every cent. The staff was professional and friendly, and although the pace is definately slower on the island, there is more than enough attractions close by to keep you busy. Great food is available on property, at reasonable prices. I could not ask for a more peaceful, comfortable stay . At $86 a night, this is the best value onthe island.

Posted by on Oct 18, 2007

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5 out of 5

I will be back!

the hotel was nice and cheap...there wasn't any entertainment on site but that's what makes all the local clubs even better.....if you're looking to save money pick this hotel....the rooms were clean and the service was great.....the food at the hotel was expensive and very blend but there are many local vendors about 10 mins from the hotel where the prices were great and the food was even better.....i will be returning to this hotel...maybe...in sept of 2007....in just 2 months...i can't wait....

Posted by on Jul 22, 2007

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4 out of 5

I Left my Heart at the Runaway Bay Heary Hotel

I was impressed with the quality, spaciousness of the rooms.Quiet atmosphere were perfect for me and my ""heart"".

Posted by on Jun 21, 2007

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2 out of 5

Dissapointing At Best

This hotel tries hard, but misses on almost all counts! Food fair to good, staff mediocre, NOISY (i.e. no sleep), nothing to do, bar closes at 10 pm, no shade at pool, too far from beach of nightlife.

Posted by on Feb 25, 2007

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About the The Cardiff Hotel & Spa

Location 8 Riketts Ave., Runaway Bay, Saint Ann

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly The Cardiff Hotel & Spa. Smoking is allowed in designated areas at this Runaway Bay resort.

  • 56 guestrooms or units
  • 2 levels
  • 4 buildings
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Sir Donald Sangster Intl. Airport (MBJ) (73 km / 45.4 mi)
  • Property shuttles: Free beach shuttle; airport shuttle

Room Amenities

The Cardiff Hotel & Spa offers 56 accommodations with iPod docking stations and safes. Rooms open to furnished balconies. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Runaway Bay resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony (furnished)
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Isabella's - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Onsite venue #2 - bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool.

Spa Services

  • Body treatments
  • Facial treatments
  • Body wraps
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Cardiff Hotel & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Cardiff Hotel Runaway Bay
  • Cardiff Runaway Bay
  • Cardiff Hotel
  • The Cardiff Hotel Spa
  • The Cardiff Hotel & Spa Resort
  • The Cardiff Hotel & Spa Runaway Bay
  • The Cardiff Hotel & Spa Resort Runaway Bay

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.