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Ace Hotel New Orleans

4.0 star property
4-star hotel near Canal Street

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Photo gallery for Ace Hotel New Orleans

Lobby sitting area
3 restaurants, breakfast, lunch, dinner served; southern cuisine
Front of property
Deluxe Room, 1 King Bed, City View | Minibar, in-room safe, desk, laptop workspace
Poolside bar
Reviews
8.8

Excellent

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Pool
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • Restaurant

Check out the area

Map
600 Carondelet Street, New Orleans, LA, 70130
  • Popular LocationCanal Street9 min walk
  • Popular LocationCaesars Superdome11 min walk
  • Popular LocationCaesars New Orleans Casino13 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)18 min drive

Room options

Deluxe Room, 1 King Bed (Large)

  • 391.4 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Double)

  • 355.8 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Medium)

  • 249.1 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

New Orleans

New Orleans Central Business District stay.Within a 15-minute walk of this New Orleans Central Business District hotel, you'll find Canal Street and Caesars Superdome. Also, Smoothie King Center is within half a mile (1 km) and National World War II Museum is within 2 miles (3 km).

What's nearby

  • Canal Street - 9 min walk
  • Caesars Superdome - 11 min walk
  • National World War II Museum - 12 min walk
  • Ernest N. Morial Convention Center - 13 min walk
  • Caesars New Orleans Casino - 13 min walk

Getting around

  • Carondelet at Girod Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 11 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • Lüke - 4 min walk
  • Starbucks - 4 min walk
  • Tsunami Sushi - 4 min walk
  • Daisy Mae's Southern Fried Chicken & Breakfast - 4 min walk
  • True Food Kitchen - 5 min walk

About this property

Ace Hotel New Orleans

4-star hotel near Canal Street
Ace Hotel New Orleans offers its guests an outdoor pool and a 24-hour fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A nightclub, a terrace, and a garden are also featured at the business-friendly Ace Hotel New Orleans. Parking is available for a fee.

  • 234 guestrooms or units
  • 9 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 2016
  • Nightclub
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Onsite shopping
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Ace Hotel New Orleans offers 234 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured valet parking on site (USD 54 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 15 to 45 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Nightclub
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 75
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night, plus a deposit of USD 25.00 per night
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 32.84 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15–45 per person
  • Secured valet parking fee: USD 54 per day (in/out privileges)
  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. 

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ace New Orleans
Ace Hotel New Orleans Hotel
Ace Hotel New Orleans New Orleans
Ace Hotel New Orleans Hotel New Orleans

Frequently asked questions

How close is Ace Hotel New Orleans to the airport?

Ace Hotel New Orleans is 12.5 mi (19-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at Ace Hotel New Orleans?

As of May 13, 2024, prices found for a 1-night stay for 2 adults at Ace Hotel New Orleans on Jun 3, 2024 start from $118.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ace Hotel New Orleans have an airport shuttle?

Airport shuttle services are not available at Ace Hotel New Orleans.

Does Ace Hotel New Orleans offer free breakfast?

Free breakfast isn’t provided at Ace Hotel New Orleans, but cooked-to-order breakfast is offered for a fee of between USD 15 and 45 per person.

Is there a casino at Ace Hotel New Orleans?

No, there is no casino at this hotel, but Caesars New Orleans Casino (13-min walk) and Fair Grounds Race Course (7-min drive) are nearby.

What time is check-in at Ace Hotel New Orleans?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Early check-in costs USD 75 (subject to availability).

Is there free parking at Ace Hotel New Orleans?

Free parking is not available at this hotel. Valet parking is available for USD 54 per day.

Does Ace Hotel New Orleans have a pool?

Ace Hotel New Orleans features an outdoor pool.

Does Ace Hotel New Orleans have a restaurant?

There are 3 onsite restaurants, offering options like southern cuisine, a poolside location, and al fresco dining.

Does Ace Hotel New Orleans have a spa?

There are no spa services available at this hotel.

How close is Ace Hotel New Orleans to downtown New Orleans?

Ace Hotel New Orleans is 0.2 mi away from New Orleans.

Ace Hotel New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1003 reviews" "
Rating 8 - Good. 221 out of 1003 reviews" "
Rating 6 - Okay. 84 out of 1003 reviews" "
Rating 4 - Poor. 49 out of 1003 reviews" "
Rating 2 - Terrible. 34 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Uma

Stayed 1 night in Feb 2024

10/10 Excellent

Angelina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super cute and slept like a baby !
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Ace aced it!
Another great Ace experience! Beautiful spaces and helpful staff. Great meal at Josephine Estelle there too. Would highly recommend. Some good shopping in the area too.
Stayed 3 nights in Jan 2024

10/10 Excellent

dierdre

Stayed 1 night in Jan 2024

6/10 Okay

Michael

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service and badly maintained rooms
The ACE hotel was not just old but poorly maintained. Front desk clerks were sarcastic and not helpful. The one positive feature is that it’s well located but then so are many different hotels within a block of this one.
Stayed 2 nights in Jan 2024

10/10 Excellent

Elisabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was so friendly and helpful! Love the location!
Stayed 4 nights in Jan 2024

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, property conditions & facilities
The service could have been better. We asked for additional towels and they never came. Someone was banging on our door in the middle of the night on Saturday night. We called down to the front desk but never heard back from them. Wait at the restaurant for food was way too long.
Stayed 3 nights in Jan 2024