Skip to main content
Beginning of main content
4.5 out of 5

"Great area. Near everything. Nice to be located inside a high end shopping mall. " More

By a verified traveler on Sat 24 Dec 2022

Enter dates to see availability

Hotel Description

4.5-star luxury hotel near Canal Street, connected to a shopping center

French Quarter stay

At this French Quarter hotel, you'll be well placed to visit Canal Street and Harrah's New Orleans Casino, both within a 5-minute walk. Bourbon Street and Jackson Square are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 10 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Self parking, a grocery/convenience store, and express check-in are also offered.

Traditional Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$229* Per night/room Jan 31 - Feb 1

Presidential Suite, 1 Bedroom, Non Smoking, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Non Smoking, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin New Orleans ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin New Orleans

Everyone (6) Couples (6) Family (1)
4 out of 5
Great area. Near everything. Nice to be located inside a high end shopping mall.

Posted by on Dec 24, 2022

Was this review helpful to you?
Comment from Hotel Management

Dec 26, 2022 by katie

We are glad you enjoyed your stay come back and see us again!

2 out of 5
make sure to double check that you weren't shorted on the room service order. Order and paid for 2 beverages with the meal given only 1.

Posted by on Sep 22, 2022

Was this review helpful to you?
Comment from Hotel Management

Sep 23, 2022 by The Westin

Thank you for staying at the Westin. We appreciate your feedback!

4 out of 5

Posted by , from arabi on Sep 4, 2022

Was this review helpful to you?
5 out of 5
Staff was great.

Posted by on Mar 21, 2022

Was this review helpful to you?
Comment from Hotel Management

Apr 5, 2022 by The Westin

We appreciate your feedback!

5 out of 5
View of fireworks was a treat. We missed that there was no pool though.

Posted by on Jan 2, 2022

Was this review helpful to you?
Comment from Hotel Management

Jan 13, 2022 by The Westin

Thank you for staying at the Westin. We appreciate your feedback!

4 out of 5
Very well located property a few blocks off Bourbon street. Was able to walk most of the central part of the city within a 20 minute walk from the hotel. Great river view and overall a nice space for the room. Few bad areas though....selected a room with a king sized bed, definitely got a queen. Not very noise proof, would get woken up numerous times through the night by a train on the adjacent train tracks and guests in the room next to ours. Also the water from the sink was not drinkable, always hot even from the cold tap and cloudy. Asked for some waters from the front desk, first time they were great....gave us like 6. Next time they handed me 1 and told me to buy any more from the adjacent gift shop in the lobby. Besides that one time, very friendly staff.

Posted by on Dec 13, 2021

Was this review helpful to you?
Comment from Hotel Management

Dec 17, 2021 by THE WESTIN

Thank you for staying at the Westin. We appreciate your feedback!

5 out of 5
Convenient walking distance to just about everyone we wanted to do. The staff was very friendly and helpful, especially the doorm

Posted by on Dec 7, 2021

Was this review helpful to you?
Comment from Hotel Management

Dec 7, 2021 by THE WESTIN

Thank you for staying at the Westin. We appreciate your feedback!

5 out of 5
Very nice hotel on the riverfront.

Posted by on Jul 20, 2021

Was this review helpful to you?
Comment from Hotel Management

Jul 22, 2021 by Westin

We appreciate your feedback! Thank you for staying at the westin.

5 out of 5
The atmosphere of the Westin is relaxing and comforting. I have stayed there twice this year. I love New Orleans and the Westin is my home away from home.

Posted by on Jul 14, 2021

Was this review helpful to you?
Comment from Hotel Management

Jul 15, 2021 by Westin

We appreciate your business. Thank you for choosing to stay with us.

4 out of 5
I did not like that there was no refrigerator.

Posted by on Jun 21, 2021

Was this review helpful to you?
Comment from Hotel Management

Jun 22, 2021 by Westin

Thank you for staying at the westin. We appreciate your feedback!

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 24309 square feet (2258 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and concierge services are also featured at the luxury The Westin New Orleans. Parking is available for a fee. This 4.5-star New Orleans hotel is smoke free.

  • 437 guestrooms or units
  • 29 levels
  • 24309 sq ft of conference space
  • 2258 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: New Orleans Union Passenger Terminal (2.4 km / 1.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Westin New Orleans offers 437 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 27-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This New Orleans hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy to-go breakfast daily.

River 127 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 13
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 25 per person (approximately)
  • Self parking fee: USD 33.00 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • New Orleans Westin
  • New Orleans Westin Canal
  • New Orleans Westin Canal Place
  • Westin Canal New Orleans
  • Westin Canal Place
  • Westin Canal Place Hotel
  • Westin Canal Place Hotel New Orleans
  • Westin Canal Place New Orleans
  • Westin New Orleans Canal
  • Westin New Orleans Canal Place
  • Westin Hotel New Orleans
  • Westin New Orleans Canal Place Hotel New Orleans
  • Westin New Orleans Canal Place Hotel
  • The Westin New Orleans Hotel
  • The Westin New Orleans New Orleans
  • The Westin New Orleans Canal Place
  • The Westin New Orleans Hotel New Orleans

You should know

  • Children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://travel.travelocity.com/New-Orleans-Hotels-The-Westin-New-Orleans.h9637-p2.Hotel-Reviews?rm1=a2&
There was an error importing /New-Orleans-Hotels-The-Westin-New-Orleans.h9637-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/New-Orleans-Hotels-The-Westin-New-Orleans.h9637-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.