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4.1 out of 5

"Close walking distance to French QTR Royal St- St Charles street car on the corner to Garden District. Short walk to Canal St for all street cars. H ... " More

By a verified traveler on Wed 10 Apr 2024

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Hotel Description

3.5-star hotel near Canal Street

City center stay

At this New Orleans Central Business District hotel, you'll be well placed to visit Canal Street and Bourbon Street, both within a 5-minute walk. Also, Caesars New Orleans Casino is within half a mile (1 km) and Caesars Superdome is within 2 miles (3 km).

Business services

A gym, valet parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Traveling on business? Take advantage of the 4 conference rooms, along with dry cleaning/laundry services.

Standard Room, 1 King Bed (Interior)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$102* Per night/room May 12 - May 13

Standard Room, 1 Queen Bed, Accessible (Communications)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Accessible (Communications)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Indigo New Orleans French Quarter, an IHG Hotel ratings based on 14 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Indigo New Orleans French Quarter, an IHG Hotel

Everyone (9) Couples (2) Family (2)
4 out of 5
Close walking distance to French QTR Royal St- St Charles street car on the corner to Garden District. Short walk to Canal St for all street cars. Hotel was clean and updated with a good restaurant on site.

Posted by , from Glenshaw on Apr 10, 2024

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Comment from Hotel Management

Apr 13, 2024 by Victoria Clair

Thank you for sharing a review of your recent experience. Our team here at Hotel Indigo New Orleans French Quarter is committed to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.

4 out of 5
All the staff was friendly. The room was clean and nice. I liked how close it was to Bourbon and Canal st. Also for some of the restaurants we went to just a short Uber ride. Enjoyed our stay for my friend’s birthday trip.

Posted by on Nov 22, 2023

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Comment from Hotel Management

Nov 22, 2023 by Tadd

Dear Nia, Thank you for the excellent review of the Hotel Indigo New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans! Warm Regards, Tadd Tibbetts Assistant General Manage

5 out of 5
I enjoyed my stay, I felt safe and comfortable.Yhe service was great. I hope to come back soon. Definitely will refer to others.

Posted by on Sep 15, 2023

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Comment from Hotel Management

Sep 15, 2023 by Tadd

Dear Glenda, Thank you for the excellent review of the Hotel Indigo New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans! Warm Regards, Tadd Tibbetts Assistant General Manager

3 out of 5

Posted by on Aug 29, 2023

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Comment from Hotel Management

Aug 30, 2023 by Tadd

Dear Robert, Thank you for taking the time to review the hotel. I apologize for any inconvenience you experienced as I see that it was frustrating. We will work with our teams to ensure that these do not occur again. Warm Regards, Tadd R Tibbetts Assistant General Manager

2 out of 5

Posted by on Aug 29, 2023

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Comment from Hotel Management

Sep 19, 2023 by Tadd

Dear Robert, Thank you for taking the time to review the hotel. I apologize for any inconvenience you experienced as I see that it was frustrating. We will work with our teams to ensure that these do not occur again. Warm Regards, Tadd R Tibbetts Assistant General Manager

2 out of 5

Posted by on Aug 24, 2023

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Comment from Hotel Management

Sep 13, 2023 by Tadd

Dear Giada, Thank you for taking the time to review the hotel. I apologize for any inconvenience you experienced as I see that it was frustrating. We will work with our teams to ensure that these do not occur again. Warm Regards, Tadd R Tibbetts Assistant General Manager

5 out of 5
Classy place

Posted by on Jul 16, 2023

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Comment from Hotel Management

Jul 16, 2023 by Taylor McInerney

Dear ALFRED,Thank you for the excellen treivwe of the Hotel Indigo New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager

5 out of 5
Nice property, small rooms but clean and comfortable.

Posted by on Jun 16, 2023

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Comment from Hotel Management

Jun 16, 2023 by Taylor McInerney

Dear Kristi,Thank you for the excellent review of the Hotel Indigo New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager

5 out of 5
Very up beat, people were amazing!

Posted by on Mar 26, 2023

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Comment from Hotel Management

Mar 27, 2023 by Taylor McInerney

Dear Jacqueline,Thank you for the excellent review of the Hotel Indigo New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans!In the Spirit of Hospitality,Taylor McInerneyGeneral Manager

5 out of 5

Posted by on Mar 22, 2023

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Comment from Hotel Management

Apr 12, 2023 by Taylor McInerney

Dear Robert,Thank you for the excellent review of the Hotel Indigo New Orleans French Quarter! We hope to see you again soon ony our next trip to New Orleans.In the Spirit of Hospitality,Taylor McInerneyGeneral Manager

About the Hotel Indigo New Orleans French Quarter, an IHG Hotel

Location 705 Common Street, New Orleans, LA 70130

Property Features

Along with a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. Event space at this hotel measures 2948 square feet (274 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Indigo New Orleans French Quarter, an IHG Hotel. For a fee, parking is available. This 3.5-star New Orleans hotel is smoke free.

  • 1 building
  • 143 guestrooms or units
  • 10 levels
  • 2948 sq ft of conference space
  • 274 sq m of conference space
  • Built in 1990
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Valet parking (surcharge)

Transport

  • Train station: New Orleans Union Passenger Terminal (1.6 km / 1 mi)
  • Metro station: St. Charles at Common Stop (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Indigo New Orleans French Quarter, an IHG Hotel offers 143 accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, spring water baths, designer toiletries, and hair dryers. This New Orleans hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Spring water bath
  • LCD television
  • Premium channels
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 1:00 PM and on weekends from 6:00 AM to 1:00 PM.

Common Interest - This restaurant serves breakfast, lunch, and dinner.

PJ's Coffee - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per pet, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 2.50–6.00 per person
  • Valet parking fee: USD 43 per night
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Royal St.
  • Hotel Royal St. Charles
  • Royal Charles
  • Royal Charles Hotel
  • Royal St.
  • Royal St. Charles
  • Royal St. Charles Hotel
  • Royal St. Charles Hotel New Orleans
  • Royal St. Charles New Orleans
  • St. Royal Charles Hotel
  • Hotel Royal St Charles
  • Royal St Charles New Orleans
  • Royal St. Charles French Quarter/Downtown Hotel New Orleans
  • Royal St. Charles French Quarter/Downtown Hotel
  • Royal St. Charles French Quarter/Downtown New Orleans
  • Royal St Charles French Quart

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.