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4.1 out of 5

"Didnt like the overload smell of Marijuana. " More

By a verified traveler on Tue 28 Feb 2023

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Hotel Description

4.5-star luxury hotel near Bourbon Street

French Quarter stay

Within a 10-minute walk of this French Quarter hotel, you'll find Bourbon Street and Jackson Square. Also, French Market is within half a mile (1 km) and National World War II Museum is within 2 miles (3 km).

Luxury amenities

A nightclub, a 24-hour gym, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the 24-hour business center, express check-out, and valet parking. Enjoy the outdoor pool and visit the 2 bars/lounges and poolside bar for drinks.

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$192* Per night/room Jun 12 - Jun 13

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, Balcony (Interior)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Balcony (Interior)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (RClub Concierge, Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Rclub, Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Royal Sonesta New Orleans ratings based on 40 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Royal Sonesta New Orleans

Everyone (18) Couples (12) Family (7)
2 out of 5
The property is very outdated, and the rooms and the hallway smelled like mold and mildew.

Posted by , from Brooklyn on May 23, 2023

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Comment from Hotel Management

May 26, 2023 by RSNOLA

Dear SHALANE,While we appreciate your feedback, we do wish that we had the opportunity to learn of these concerns and resolve them for you during your stay. Thank you for sharing this insight and we hope to one day welcome you back for a more cherished experience.All the best,Royal Sonesta New Orleans

5 out of 5
nice

Posted by , from Chicago on Apr 13, 2023

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Comment from Hotel Management

Apr 15, 2023 by RSNOLA

Dear Angel,Thank you for taking the time to share this wonderful review and we invite you to settle in with us again anytime. All the best,Royal Sonesta New Orleans

5 out of 5

Posted by on Apr 1, 2023

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Comment from Hotel Management

Apr 22, 2023 by RSNOLA

Dear Chanel,Your 5-star review means the world to us and we hope to welcome you again one day soon. Warm regards,Royal Sonesta New Orleans

5 out of 5
Didnt like the overload smell of Marijuana.

Posted by on Feb 28, 2023

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Comment from Hotel Management

Mar 1, 2023 by RSNOLA

Dear Gary,While we are happy that you enjoyed your overall stay we regret that some parts of the experience were interrupted by activities outside of our property. Thank you for sharing this feedback with us and we look forward to sharing an even better visit with you the next time you are in New Orleans. Until then!Warm regards,Royal Sonesta New Orleans

3 out of 5
Great view of Bourbon Street

Posted by on Feb 20, 2023

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Comment from Hotel Management

Feb 21, 2023 by RSNOLA

Dear Heather,Thrilled that you loved the birds-eye view of the vibrant French Quarter and we welcome you to make yourself at home again anytime.All the best,Royal Sonesta New Orleans

3 out of 5
The architecture of the property was beautiful. It is also modern. There are many homeless people outside of the property, as well as people asking for money.

Posted by on Feb 11, 2023

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Comment from Hotel Management

Feb 14, 2023 by RSNOLA

Dear Heather,Thank you for taking the moment to share your thoughts on your recent visit and we appreciate this review. Your comments are being reviewed by our team and we look forward to winning your heart in full during your next visit to New Orleans.Warm regards,Royal Sonesta New Orleans

4 out of 5
Beautiful property. Our room was a bit old and needs some furniture touch ups, but generally fine. A bathroom by a breakfast restaurant needs a full renovation.

Posted by , from BROOKLINE on Jan 26, 2023

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Comment from Hotel Management

Jan 27, 2023 by RSNOLA

Dear SLAVENKA,We loved serving as your home base in the French Quarter and we thank you for sharing this review. Your feedback has given our team some points to consider and we look forward to welcoming you back for another wonderful experience. All the best,Royal Sonesta New Orleans

3 out of 5
I was shocked at how unfriendly the check in and out employees were. They acted like they could have cared less about customer service. No smiles, no thank you, nothing.

Posted by on Nov 10, 2022

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Comment from Hotel Management

Nov 11, 2022 by RSNOLA

Dear Sharon,While our team has become quite well known for their warmth and genuine hospitality, we are disheartened to learn that this was not your impression during the visit. Thank you for sharing this perspective with us and we hope to one day share a more cherished experience with you. All the best,Royal Sonesta New Orleans

5 out of 5
Easiest check in I’ve had in awhile

Posted by , from Mendenhall on Nov 3, 2022

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Comment from Hotel Management

Nov 4, 2022 by RSNOLA

Dear Daniel,Greetings from New Orleans! We trust that our efficient check-in process made it easy to settle in quickly and start your local adventure. Thank you for sharing this review!Warm regards, Royal Sonesta New Orleans

3 out of 5
Good location.

Posted by on Oct 19, 2022

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Comment from Hotel Management

Oct 21, 2022 by RSNOLA

Dear David,We are happy that our central location offered the perfect home base for your French Quarter adventures and we invite you to join us again anytime. Warm regards,Royal Sonesta New Orleans

About the The Royal Sonesta New Orleans

Location 300 Bourbon St, New Orleans, LA 70130

Property Features

The Royal Sonesta New Orleans offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have WiFi for a fee. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A nightclub, a terrace, and multilingual staff are also featured at the luxury The Royal Sonesta New Orleans. For a fee, parking is available. This 4.5-star New Orleans hotel is smoke free.

  • 483 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 1969
  • Nightclub
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: New Orleans Union Passenger Terminal (2.4 km / 1.5 mi)
  • Metro station: Canal at Bourbon Stop (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Royal Sonesta New Orleans offers 483 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and hair dryers. In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Desire Oyster Bar - This bar serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Restaurant R’evolution - This restaurant specializes in Cajun/Creole cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Le Booze - This bar serves light fare only. Happy hour is offered. Open select days.

PJ's Coffee Cafe - Onsite coffee shop. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Electrostatic spray is not used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is not cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Utility fee (between 01 February and 13 February): USD 35 per accommodation, per night
  • Resort fee: USD 22.08 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 16–20 per person
  • Fee for in-room wireless Internet: USD 0 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per night (rates may vary)
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Sonesta
  • Royal Sonesta Hotel
  • Royal Sonesta Hotel New Orleans
  • Royal Sonesta New Orleans
  • New Orleans Royal Sonesta
  • New Orleans Sonesta Hotel
  • Sonesta Hotel New Orleans
  • Sonesta New Orleans
  • Royal Sonesta New Orleans Hotel
  • Royal Sonesta New Orleans
  • The Royal Sonesta New Orleans Hotel
  • The Royal Sonesta New Orleans New Orleans
  • The Royal Sonesta New Orleans Hotel New Orleans

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.