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Embassy Suites by Hilton New Orleans

3.5-star property
315 Julia St, New Orleans, LA 1-855-201-7819
3.3 out of 5
See all 23 travelocity Reviews

"The staff were very helpful " More

By a verified traveler on Mon 29 May 2023

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Hotel Description

3.5-star hotel near Ernest N. Morial Convention Center

City center stay

Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find Ernest N. Morial Convention Center and Julia Street Cruise Terminal. Harrah's New Orleans Casino and National World War II Museum are also within half a mile (1 km).

Free breakfast

This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the free buffet breakfast each morning.

One Double Bed Guestroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$128* Per night/room Jun 25 - Jun 26

Presidential Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton New Orleans ratings based on 23 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Embassy Suites by Hilton New Orleans

Everyone (11) Couples (4) Family (5)
5 out of 5
The staff were very helpful

Posted by on May 29, 2023

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5 out of 5
.

Posted by on Dec 12, 2022

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Comment from Hotel Management

Dec 31, 2022 by J. Reddick

Thank You!

4 out of 5

Posted by , from MORAGA on Apr 13, 2022

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5 out of 5
All very good

Posted by , from SEATTLE on Mar 28, 2022

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1 out of 5
The bathroom was nasty, the door lock on the patio was broke ,the ceiling fan was very dusty no one came to clean the room or ask if I wanted my room clean, had to keep asking for clean towels I will never go back to that hotel.

Posted by on Mar 1, 2022

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5 out of 5
The staff were very friendly, helped us out with directions to were we need to go.

Posted by , from FARMINGTON on Nov 21, 2021

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Comment from Hotel Management

Dec 31, 2021 by Darrelle Lee Lockley, Jr.- Front Office Supervisor

That is why were here, thank you for letting us help out!

5 out of 5
Very accommodating.

Posted by on Oct 27, 2021

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5 out of 5

Posted by on Oct 24, 2021

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1 out of 5

Posted by on Jun 6, 2021

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Comment from Hotel Management

Jul 5, 2021 by Embassy Suites New Orleans

We hate to see we missed the mark, and are eager to learn more about your experience. If you have a moment to connect directly, we would greatly appreciate the opportunity!

2 out of 5

Posted by on Jun 5, 2021

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Comment from Hotel Management

Jul 5, 2021 by Embassy Suites New Orleans

We hate to hear we missed the mark, but would be eager to learn more about your experience if you have a moment to connect directly for additional feedback.

About the Embassy Suites by Hilton New Orleans

Location 315 Julia St, New Orleans, LA 70130

Property Features

Embassy Suites by Hilton New Orleans offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Embassy Suites by Hilton New Orleans. For a fee, parking is available. This 3.5-star New Orleans hotel is smoke free.

  • 1 building
  • 280 guestrooms or units
  • 16 levels
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 1983
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free wired internet , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: New Orleans Union Passenger Terminal (1.3 km / 0.8 mi)
  • Metro station: St. Charles at Julia Stop (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Embassy Suites by Hilton New Orleans offers 280 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This New Orleans hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Embassy Suites by Hilton New Orleans has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Casino nearby
  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 44 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hilton New Orleans Convention Center Hotel
  • Embassy Suites New Orleans
  • Embassy Suites New Orleans Hotel New Orleans
  • New Orleans Embassy Suites
  • Embassy Suites Hilton New Orleans Convention Center
  • Embassy Suites Hotel Lofts Club Tower
  • Embassy Suites New Orleans Lofts Club Tower
  • Embassy Suites Lofts Club Tower
  • Embassy Suites by Hilton New Orleans Hotel
  • Embassy Suites by Hilton New Orleans New Orleans
  • Embassy Suites by Hilton New Orleans Hotel New Orleans

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.