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4.3 out of 5

"We enjoyed our stay at the Four Points Sheraton on Bourbon, French Quarter. The hotel staff was kind and professional. They were very helpful with any ... " More

By a verified traveler on Thu 23 Aug 2018

Hotel Description

3-star golf hotel near Bourbon Street

City center stay

A stay at this French Quarter hotel places you steps from Preservation Hall and a 5-minute walk from Bourbon Street. Canal Street and Jackson Square are also within half a mile (1 km).

Business services

This hotel features an outdoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 6 conference rooms, business center, and valet parking. Relax with a drink at the bar/lounge and enjoy perks like free WiFi.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 186 guestrooms also offer WiFi and flat-screen TVs with cable channels. Other amenities include room service, coffee/tea makers, and free newspapers.

Room, 2 Double Beds (Rooftop View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$127* Per night/room Nov 3 - Nov 4

Junior Suite, 1 Bedroom (Limited View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 Bedroom, Balcony, View (Bourbon Street View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 Bedroom (Bourbon Street View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Balcony (Bourbon Street View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Balcony (Toulouse Street View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Four Points By Sheraton French Quarter ratings based on 100 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Four Points By Sheraton French Quarter

Everyone (24) Couples (1) Family (2)
4 out of 5

Posted by on Jul 26, 2019

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Comment from Hotel Management

Jul 29, 2019 by Rae Lynn

Thanks!

5 out of 5
My stay at Four Points was very nice. The room was all I hoped it would be. My only concern was: I asked at the main desk for a wake up call the following day not once but two different days. I did not get a call on either day!

Posted by on Jun 25, 2019

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Comment from Hotel Management

Jun 26, 2019 by Rae Lynn

Thank you for your feedback. We are so delighted to hear you enjoyed your stay. Please accept our sincere apologizes for not receiving your wake-up call. We are looking into this issue. We hope you will consider us again for your next trip to New Orleans.

5 out of 5

Posted by on Jun 20, 2019

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Comment from Hotel Management

Jun 20, 2019 by Rae Lynn

Thanks for your feedback!

5 out of 5
The Four Points is close to everything in the French Quarter. Valet parking!

Posted by on Apr 15, 2019

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Comment from Hotel Management

Apr 16, 2019 by Rae Lynn

Thank you for your feedback! We hope to see you again soon.

3 out of 5
Was not given the king size bed in which reservations were made for.

Posted by on Feb 22, 2019

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Comment from Hotel Management

Feb 27, 2019 by Rae Lynn

Thank you for your feedback. Please accept our sincere apology for the inconvenience you experienced with your reservation. We hope you will give us another chance to make your experience better.

4 out of 5

Comfortable and great location

Pros: We loved our balcony to sit & relax. It had a nice view of one of the French Quarters busy streets; Toulouse. It did get noisy but it was expected.
Cons: More complementary water drinking bottles inside the hotel room.
Location: The Four Points Sheraton is a great location if you are seeking to be near the main busy hustle & bustle of the French Quarters. Restaurants & stores.
We enjoyed our stay at the Four Points Sheraton on Bourbon, French Quarter. The hotel staff was kind and professional. They were very helpful with any of our questions and concerns. Our room was clean and our bed was very comfortable. Upon arrival we found a very nice surprise in our hotel room, a bottle of wine to celebrate our Wedding anniversary. It was in an iced chill bucket including two glasses and a anniversary card was included. It was a very nice touch and it made us feel special and welcomed. We were very happy with our stay.

Posted by , from San Diego on Aug 23, 2018

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Comment from Hotel Management

Aug 23, 2018 by Rae Lynn

Thank you Dina for sharing your experience with us. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Four Points by Sheraton French Quarter and we hope you choose to stay with us again whenever your travel needs bring you back to New Orleans.

5 out of 5
The concierge, Mary Serbia, was the best. She helped me plan my birthday luncheon. Before I arrived, she checked in to several places for me. We decided on the jazz cruise and she arranged everything for me. Mary was very patient and knowledgeable about the tours and activities going on around town. She really helped to make my trip special.

Posted by , from New Jersey on Aug 3, 2018

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Comment from Hotel Management

Aug 7, 2018 by Rae Lynn

Thank you Angelique for sharing your experience with us. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with Mary and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Four Points by Sheraton French Quarter and we hope you choose to stay with us again whenever your travel needs bring you back to New Orleans.

4 out of 5

Nice but water issues

Everything was nice but the city had water problems and we had no water to shower with.

Posted by , from Merigold, MS on Jan 21, 2018

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Comment from Hotel Management

Jan 22, 2018 by Rae Lynn

Thank you Darryl for your feedback. We are delighted to hear you enjoyed your stay. Please accept our sincere apology for the inconvenience you experienced due to the city wide water issue. We hope to have another opportunity to serve you.

5 out of 5

Great location in the heart of the French Quarter

Hotel was great, location was great, staff was helpful and friendly. Only negative thing I have to say was the wifi terrible.

Posted by on Jan 17, 2018

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Comment from Hotel Management

Jan 18, 2018 by Rae Lynn

Thank you for staying with us. We greatly appreciate your feedback and apologize for the inconvenience due to the Wi-Fi. We hope you will see the improvement on your next stay.

4 out of 5

Great location

Easy to get to from the street when walking down bourbon street. Loved nearly everything except the noisy housekeepers, they try to wake you.

Posted by , from Houston,TX on Dec 4, 2017

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Comment from Hotel Management

Dec 9, 2017 by Rae Lynn

Thank you Andrew for your feedback. We value your opinion and want to apologize for the noise disturbance caused by our housekeepers. Your feedback will be shared with our Director of Housekeeping to make sure this is an isolated issue that is corrected moving forward. We hope to see you again whenever your travels brings you back to New Orleans.

About the Four Points By Sheraton French Quarter

Location 541 Bourbon St, New Orleans, LA 70130

Property Features

Four Points By Sheraton French Quarter offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 4259 square feet (396 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Four Points By Sheraton French Quarter. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star New Orleans hotel is smoke free.

  • 186 guestrooms or units
  • 4259 sq ft of conference space
  • 396 sq m of conference space
  • Built in 1965
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (25.8 km / 16 mi)
  • Train station: New Orleans Union Passenger Terminal (2.4 km / 1.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Four Points By Sheraton French Quarter offers 186 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, and hair dryers. This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11 AM.

Cafe Opera - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Pucinnie Bar - This brewpub specializes in Cajun/Creole cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Debit cards not accepted
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 10 per person (approximately)
  • Fee for in-room wireless Internet: USD 1 per night (rates may vary)
  • Valet parking fee: USD 35.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points French Quarter
  • Four Points Sheraton French Quarter
  • Four Points Sheraton Hotel French Quarter
  • French Quarter Sheraton
  • Sheraton Four Points French Quarter
  • Sheraton French Quarter
  • Four Points Sheraton French Quarter Hotel
  • Four Points By Sheraton French Quarter Hotel
  • Four Points By Sheraton French Quarter New Orleans
  • Four Points By Sheraton French Quarter Hotel New Orleans

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.