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4.4 out of 5

"Too few elevators Charged me more than my confirmation price " More

By a verified traveler on Mon 03 Jan 2022

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Hotel Description

4-star hotel near Caesars Superdome

New Orleans Central Business District stay

Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find Caesars Superdome and Smoothie King Center. Also, Lafayette Square is within half a mile (1 km) and Contemporary Arts Center is within 2 miles (3 km).

Dining options, 3 bars/lounges

This smoke-free hotel includes 3 restaurants, an outdoor pool, and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. A poolside bar, a 24-hour front desk, and a coffee shop are also provided.

Free Internet, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 1193 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Pillowtop beds, iPod docks, and 24-hour room service are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$161* Per night/room Jan 31 - Feb 1

Club Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (with Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Regency New Orleans ratings based on 33 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency New Orleans

Everyone (12) Couples (6) Family (9)
4 out of 5
Too few elevators Charged me more than my confirmation price

Posted by on Jan 3, 2022

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5 out of 5
Very nice!

Posted by on Dec 29, 2021

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4 out of 5
The hotel itself was absolutely beautiful on the inside. However, the trek you must go on to get to the guestroom elevators is less than desirable. You have to go from the first floor to the third floor and then go on a small hike to get to the guestroom elevators. I do love the view from the glass atrium elevator cars (be careful if you are not a fan of heights.) The rooms were a bit out dated especially compared to other Hyatt Regency's I have stayed at recently. My biggest complaint would probably be the lack of cohesiveness between booking with travelocity and Hyatt wishing you to use certain things through their App. When book through travelocity your stay does not show up in the Hyatt app because you cannot earn world of hyatt points when booking through travelocity, It makes trickier order room service, it makes it trickier to take advantage of chromecast, and you definitely cannot take advantage of digital key without being able to use the app. I will give major kudos to the valet staff, I have never seen such a busy valet center yet their valet staff is on it, quick, polite and manages to keep the valet service running like a well oiled machine.

Posted by on Jul 19, 2021

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5 out of 5
The Superior Suite Was Amazing

Posted by on Apr 25, 2021

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Comment from Hotel Management

Apr 25, 2021 by Front Desk Team

Thank you for your feedback. We are happy you enjoyed your stay. We hope to see you again soon should your travel plans bring you back in the area.

5 out of 5
Good location. Very quiet. Liked having coffe-maker and refrigerator for leftovers

Posted by on Dec 22, 2020

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Comment from Hotel Management

Dec 23, 2020 by Hyatt Regency New Orleans

Thank you so much for your feedback and hope to welcome you again soon. Best regards.

5 out of 5

Posted by on Mar 2, 2020

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4 out of 5
Finding the parking garage that is attached by a walkway should be better marked the sign that said garage parking was not the correct one leasing to the OTHER adjoining parking garage. Some of the elevator key pads on some of the floors did not work at all but this time it was easier just pressing the floor number rather than having to wait and scan your room key card to get to the elevator When I arrived at the hotel the room reservation was messed up

Posted by , from Al on Feb 12, 2020

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1 out of 5
The advertisement showed the streetcar stopped in front of the hotel but because of the collasped building it didnt. The hotel staff told us this when we arriced. We had to take a xab insteas of the rail xar. Also we booked a disabled room when we got there they did jot have one.

Posted by on Dec 28, 2019

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Comment from Hotel Management

Dec 31, 2019 by Manager

Thank you for your feedback. We sincerely apologize for delivering a less than perfect stay for your visit to New Orleans. The situations you describe are certainly not up to Hyatt standards, and we are so sorry that you experienced this. The street car being down surely could have been communicated with you beforehand. Thank you for taking the time to let us know. We want you to know that you are a valued guest and we hope to have the opportunity to welcome you back again with us soon.

3 out of 5
I did not like that we had to pay for parking to stay at your hotel! Last time at a downtown Hyatt.

Posted by on Dec 28, 2019

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4 out of 5
Location to the super dome, food was . Beer price was high

Posted by on Dec 23, 2019

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About the Hyatt Regency New Orleans

Location 601 Loyola Avenue, New Orleans, LA 70113

Renovations + Closures

The following facilities will be closed during March, April, May, and June:

  • Parking area

The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:

  • Outdoor pool

Property Features

Hyatt Regency New Orleans offers its guests an outdoor pool and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 200000 square feet (18580 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Hyatt Regency New Orleans. Parking is available for a fee. This 4-star New Orleans hotel is smoke free.

  • 1193 guestrooms or units
  • 32 levels
  • 3 dining venues
  • 3 bars or lounges
  • 200000 sq ft of conference space
  • 18580 sq m of conference space
  • Built in 1976
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: New Orleans Union Passenger Terminal (0.5 km / 0.3 mi)
  • Property shuttles: Area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Regency New Orleans offers 1193 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

8 Block Kitchen and Bar - This buffet restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Borgne - This seafood restaurant specializes in Spanish cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Vitascope Hall - This pub specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Bywater Pool Deck & Bar - Onsite rooftop bar. Open daily.

Starbucks - Onsite coffee shop. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast and lunch, and also through room service. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 22.95 per person (approximately)
  • Self parking fee: USD 27.00 per day
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 200.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt New Orleans
  • Hyatt New Orleans Regency
  • Hyatt Regency Hotel New Orleans
  • Hyatt Regency New Orleans
  • New Orleans Hyatt
  • New Orleans Hyatt Regency
  • New Orleans Regency Hyatt
  • Regency Hyatt New Orleans
  • Regency New Orleans
  • Hyatt Regency New Orelans Hotel New Orleans
  • Hyatt Regency New Orleans Hotel
  • Hyatt Regency Orleans Orleans
  • Hyatt Regency New Orleans Hotel
  • Hyatt Regency New Orleans New Orleans
  • Hyatt Regency New Orleans Hotel New Orleans

You should know

  • Pool access available from 9:00 AM to 7:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.