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Hilton Garden Inn New Orleans Convention Center

3.5-star property
1001 S Peters St, New Orleans, LA 1-855-201-7819
3.8 out of 5
Good!
See all 26 travelocity Reviews

"It was convenient for me because was close to the train station was quite " More

By a verified traveler on Mon 06 Feb 2023

Points Of Interest

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Hotel Description

3.5-star hotel near Ernest N. Morial Convention Center

Heart of New Orleans

Within a 10-minute walk of this Arts/Warehouse District hotel, you'll find Ernest N. Morial Convention Center and National World War II Museum. The Outlet Collection at Riverwalk and Ogden Museum of Southern Art are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a gym on site, and a 24-hour front desk and a rooftop terrace are also provided.

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$96* Per night/room Apr 10 - Apr 11

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn New Orleans Convention Center ratings based on 26 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn New Orleans Convention Center

Everyone (10) Couples (10) Family (6)
5 out of 5
Very friendly

Posted by on Feb 6, 2023

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Comment from Hotel Management

Feb 6, 2023 by Customer Service

Thank you for the wonderful review, Sara!It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future!Thank you again for sharing your review and for staying at Hilton Garden Inn New Orleans Convention Center.

4 out of 5
It was convenient for me because was close to the train station was quite

Posted by on Feb 6, 2023

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Comment from Hotel Management

Feb 6, 2023 by Customer Service

Thank you for taking the time to share this lovely review, Monica!We're so glad to know you had such an enjoyable experience with us at Hilton Garden Inn New Orleans Convention Center. We're also thrilled you enjoyed our convenient location. We'd love to host you again so we can share yet another unforgettable experience with you!Come visit us again soon!

4 out of 5

Posted by on Jan 28, 2023

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Comment from Hotel Management

Mar 6, 2023 by Customer Service

We appreciate you sharing this positive rating, Monica!The comfort of our guests is important to us so we can't wait to see you back again at Hilton Garden Inn New Orleans Convention Center. We want to share an even more enjoyable experience with you next time.

5 out of 5
Had to park away from property

Posted by on Jan 21, 2023

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Comment from Hotel Management

Jan 22, 2023 by Customer Service

Thank you for the great review, Margaret!We're happy you had a pleasant experience with us! That's what we like to see! However, we regret that our parking service didn't meet your expectations. We endeavor to offer a top-notch experience for our guests so we'll be sure to discuss your concerns moving forward.We look forward to hosting you again soon for an even better experience!

5 out of 5
Clean

Posted by on Jan 19, 2023

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Comment from Hotel Management

Jan 20, 2023 by Customer Service

Thank you for the kind words, Margaret!It's excellent you enjoyed your time at Hilton Garden Inn New Orleans Convention Center! We pride ourselves in offering a clean and comfortable environment for all of our guests and your praise tells us we're succeeding. Thank you again for sharing your review with us!We can't wait to see you again soon for another amazing experience!

2 out of 5
The check in front desk staff was over the top friendly everything was nice. UNTIL 5:00am when someone was at my door trying to get inside (it sounded like) it was the maintenance man changing batteries in doorpad. I called front desk they apologized but who/why would you change batteries and make tons racket at 5am! This was unacceptable in my opinion and totally changed opinion on staying there again

Posted by on Dec 24, 2022

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Comment from Hotel Management

Dec 26, 2022 by Customer Service

We appreciate the feedback, Kevin.While we're happy you appreciated our kind staff, it's unfortunate you had such challenges. We regret your experience so we'll address your concerns with our team moving forward.We do hope you give us another opportunity to share a more positive experience with you soon.

5 out of 5
Very clean and staff are very friendly !

Posted by , from LAKE WORTH on Oct 30, 2022

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Comment from Hotel Management

Oct 31, 2022 by Customer Service

Thank you for the excellent rating, Jean!We're so glad that you've enjoyed your stay at Hilton Garden Inn New Orleans Convention Center so much. It's wonderful to know that you appreciated our clean rooms and that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction. We'll be sure to pass your compliments along to our staff.Thanks again for taking the time to share your thoughts with us. We look forward to seeing you again soon.

5 out of 5
Excellent

Posted by on Oct 16, 2022

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Comment from Hotel Management

Oct 17, 2022 by Customer Service

Thank you for taking the time to leave this wonderful rating, Charone! We hope to see you again soon at Hilton Garden Inn New Orleans Convention Center so we can share yet another amazing experience!

5 out of 5
Property was very nice and close to options in the Art District.

Posted by on Jul 10, 2022

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Comment from Hotel Management

Jul 15, 2022 by LaShanda

Hello, Thanks for you recent stay. We really appreciate you taking the time to complete our guest service survey and give us a high score. We hope to make your next visit as memorable as this one. Have a great day!

4 out of 5
The area is really nice. There’s limited parking but other than that it was fine.

Posted by on Apr 24, 2022

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Comment from Hotel Management

Apr 25, 2022 by Customer Service

Thanks for the 4/5 rating, Lizzie! We're thrilled you enjoyed your time at Hilton Garden Inn New Orleans Convention Center so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

About the Hilton Garden Inn New Orleans Convention Center

Location 1001 S Peters St, New Orleans, LA 70130

Property Features

Hilton Garden Inn New Orleans Convention Center offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 5005 square feet (465 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hilton Garden Inn New Orleans Convention Center. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star New Orleans hotel.

  • 286 guestrooms or units
  • 7 levels
  • 5005 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2000
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: New Orleans Union Passenger Terminal (1.7 km / 1.1 mi)
  • Metro station: Saint Charles at Saint Joseph Stop (0.8 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton Garden Inn New Orleans Convention Center offers 286 accommodations with laptop-compatible safes and safes. Select Comfort beds feature premium bedding. LCD televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.

  • Select Comfort beds
  • HD television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Garden Grille & Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Masks are not compulsory at the property
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15–25 per person
  • Covered valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel New Orleans Convention Center
  • Hilton Garden Inn New Orleans Convention Center
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You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.