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4.2 out of 5

"The hotel stay, overall, was excellent! The only issue was with the towels. They were scratchy and not soft. Literally everything else was great! The ... " More

By a verified traveler on Thu 05 Apr 2018

Hotel Description

3.5-star hotel near Ernest N. Morial Convention Center

City center stay

Within a 10-minute walk of this Lower Garden District hotel, you'll find Ernest N. Morial Convention Center and Julia Street Cruise Terminal. National World War II Museum and Louisiana Children's Museum are also within half a mile (1 km).

Business services

This hotel features an outdoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll appreciate the a rooftop terrace, bar/lounge, and laundry facilities.

Free Internet, comfy beds

The 286 guestrooms feature comforts like Select Comfort beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Other amenities include free WiFi, free wired Internet, and LCD TVs.

Two Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$85* Per night/room Dec 19 - Dec 20

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn New Orleans Convention Center ratings based on 74 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn New Orleans Convention Center

Everyone (25) Couples (4) Family (6)
4 out of 5
I didn’t like the fire alarm going off at 2am asking the guess to evacuate when the staff did not and come to find out it was a false alarm that the staff did not tell the guess that were outside to come back in or announcing it.,did not like the cigarette smoke coming up to my room from a bar below

Posted by on Nov 13, 2019

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Comment from Hotel Management

Nov 16, 2019 by Front Office

Hello, We are so sorry for the inconvenience of the alarm going off. Our Guests safety is very important to us so even if it is a false alarm we do inform the guest.

5 out of 5

Posted by on Oct 2, 2019

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Comment from Hotel Management

Oct 8, 2019 by Michelle

Hello, Thank you for your recent stay and we hope to have you stay with us again the future!

5 out of 5
The entire staff was helpfiul and friendly. Always making sure we got what we needed. Especially Carey Johnathen and Glenn the mgr. Nice location you can pretty much walk everywhere. Shopping and food locations on every corner. Outlet pretty much right across the street.

Posted by on Sep 11, 2019

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Comment from Hotel Management

Sep 13, 2019 by Michelle

Hi, We are so glad to hear our team left a lasting impression during your stay, we think they are great too! They will be glad to hear they were able to give you a brighthearted stay!

3 out of 5

Posted by on Aug 28, 2019

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Comment from Hotel Management

Aug 29, 2019 by Michelle

Thank you for taking the time to review the hotel we hope to see you again in the future!

3 out of 5
We were attending a convention at the hilton riverside and had to uber back and forth. Too far for a 75 and 79 year old to walk twice a day. Didnt realize when booking this hotel how far away we were.

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 12, 2019 by Rooms Controller

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4 out of 5

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 25, 2019 by Rooms Controller

Thanks for staying with us. We appreciate your feedback!

1 out of 5
The price charge to. Y card does not match my receipt

Posted by on Jul 12, 2019

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Comment from Hotel Management

Jul 15, 2019 by Rooms Controller

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

3 out of 5
Did not like that there’s no decent parking garage on the hotels property. Carpet floors are very musty and affects allergies.

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 2, 2019 by Rooms Controller

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4 out of 5
Location is very good Some people very helpful Rooms cleaned

Posted by on May 28, 2019

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Comment from Hotel Management

May 30, 2019 by Rooms Controller

We appreciate your feedback! Thank you for staying with us.

3 out of 5
Would have liked to have regular parking for hotel, instead of valet parking.

Posted by on May 2, 2019

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Comment from Hotel Management

May 6, 2019 by Rooms Controller

We appreciate your feedback. Thank you for staying with us!

About the Hilton Garden Inn New Orleans Convention Center

Location 1001 S Peters St, New Orleans, LA 70130

Property Features

Hilton Garden Inn New Orleans Convention Center offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 5005 square feet (465 square meters). A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hilton Garden Inn New Orleans Convention Center. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star New Orleans hotel.

  • 286 guestrooms or units
  • 7 levels
  • 5005 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2000
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (25.3 km / 15.7 mi)
  • Train station: New Orleans Union Passenger Terminal (2.1 km / 1.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton Garden Inn New Orleans Convention Center offers 286 air-conditioned accommodations with laptop-compatible safes and safes. Select Comfort beds feature premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Select Comfort beds
  • In-room dining (limited hours)
  • HD television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

Great American Grill - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 12.95 per person (approximately)
  • Valet parking fee: USD 39 per night (in/out privileges)
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel New Orleans Convention Center
  • Hilton Garden Inn New Orleans Convention Center
  • Hilton Garden Inn New Orleans Convention Center Hotel
  • Hilton Garden Inn Convention Center Hotel
  • Hilton Garden Inn Convention Center
  • Hilton Garden Inn New Orleans Convention Center Hotel
  • Hilton Garden Inn New Orleans Convention Center Hotel
  • Hilton Garden Inn New Orleans Convention Center New Orleans
  • Hotel Hilton Garden Inn New Orleans Convention Center
  • Hilton Garden Inn New Orleans Convention Center New Orleans
  • Hilton Garden Inn Convention Center Hotel
  • Hilton Garden Inn Convention Center
  • Hilton Convention Center

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.