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4.1 out of 5

"Convenient and Comfortable the staff was great and very helpful, I would recommend spending your vacation here. " More

By a verified traveler on Wed 19 Oct 2022

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Hotel Description

4-star hotel near Canal Street

New Orleans Central Business District stay

A stay at this New Orleans Central Business District hotel places you steps from Harrah's New Orleans Casino and a 5-minute walk from Canal Street. Bourbon Street and Julia Street Cruise Terminal are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A bar/lounge, a 24-hour front desk, and a coffee shop are also provided.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$136* Per night/room Feb 26 - Feb 27

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Junior Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

King, Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton New Orleans ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton New Orleans

Everyone (11) Couples (1) Family (5)
4 out of 5
Pleasing

Posted by , from Pembroke pines on Oct 24, 2022

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Comment from Hotel Management

Oct 24, 2022 by Rebecca, Director of Front Office

Thank you for being our guest!

5 out of 5
Convenient and Comfortable the staff was great and very helpful, I would recommend spending your vacation here.

Posted by , from Munford on Oct 19, 2022

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Comment from Hotel Management

Oct 19, 2022 by Rebecca, Director of Front Office

Thank you for being our guest! We're delighted you enjoyed your stay, and greatly appreciate your excellent review and recommendation. We hope to see you back for another visit soon!

4 out of 5

Posted by , from Katy on Oct 10, 2021

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2 out of 5
Excellent location, but didn't like not having access to my vehicle. It was parked like 4 blocks away. The most disappointing thing was that our room's A/C would not cool properly. After submitting a complaint at 10:00 am, by 6:00 pm it was still not cooling. The front desk said an engineer had went to the room and said it was cooling properly. It wasn't.

Posted by on Jul 26, 2021

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Comment from Hotel Management

Aug 20, 2021 by Cristhian Hernandez, Director of Front Office

Thank you for taking time to share your experience. We are happy you enjoyed our excellent location, but are sorry to disappoint you with parking and A/C issue. Unfortunately, parking in general happens to be scarce in a city as old as New Orleans, which presents challenges for both visitors and locals alike. Our parking rate is currently in line with other facilities and we are pleased to have this option for our guests, but understand it can sometimes present as an inconvenience. As for A/C, it is disappointing that the issue was not resolved even after having an engineer sent to your room. We will be sure to share your comment with our management and maintenance teams for further investigation. We do hope you'll give us another chance should you travel back to New Orleans.

1 out of 5
I can hear doors opening and closing and it sounds like someone is breaking in my room.

Posted by on Aug 8, 2020

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Comment from Hotel Management

Aug 8, 2020 by Cristhian

I am sorry for the noise issues during your stay. We will definitely address this. Hope you can give us another chance in the future.

5 out of 5

Posted by on Mar 2, 2020

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Comment from Hotel Management

Mar 3, 2020 by DoubleTree NOLA

We appreciate your 5 star review!

5 out of 5

Posted by on Jan 20, 2020

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Comment from Hotel Management

Jan 21, 2020 by DoubleTree NOLA

We appreciate the perfect rating!

5 out of 5
I loved that the hotel was right next door to the casino and in walking distance to everything!

Posted by on Oct 15, 2019

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Comment from Hotel Management

Dec 12, 2019 by DoubleTree NOLA

Our location is perfectly nestled in the heart of downtown New Orleans!

5 out of 5

Posted by on Sep 23, 2019

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5 out of 5
The property is updated since the last time I visited New Orleans. Very clean and bright.

Posted by on Aug 24, 2019

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About the DoubleTree by Hilton New Orleans

Location 300 Canal St, New Orleans, LA 70130

Property Features

DoubleTree by Hilton New Orleans offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton New Orleans. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star New Orleans hotel is smoke free.

  • 367 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 1 sq m of conference space
  • Built in 1973
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: New Orleans Union Passenger Terminal (1.9 km / 1.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

DoubleTree by Hilton New Orleans offers 367 accommodations with laptop-compatible safes and safes. 45-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

DoubleTree by Hilton New Orleans has 2 restaurants on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that guest safety measures are currently in place. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • Noise-free rooms not guaranteed
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 22.0 for adults and USD 15.0 for children (approximately)
  • Fee for in-room wireless Internet: USD 11.95 per day (rates may vary)
  • Uncovered valet parking fee: USD 45.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel New Orleans
  • DoubleTree Hilton New Orleans
  • DoubleTree New Orleans
  • Hilton DoubleTree New Orleans
  • Hilton New Orleans DoubleTree
  • New Orleans DoubleTree
  • New Orleans DoubleTree Hilton
  • New Orleans Hilton DoubleTree
  • Doubletree Hotel New Orleans
  • DoubleTree Hilton New Orleans Hotel
  • Doubletree By Hilton Orleans
  • DoubleTree by Hilton New Orleans Hotel
  • DoubleTree by Hilton New Orleans New Orleans
  • DoubleTree by Hilton New Orleans Hotel New Orleans

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.