"We really loved almost everything about this property. The staff was very nice and helped me with Travelocity's mess up. The lobby /elevator music was ... " More
New Orleans Central Business District stay
Within a 15-minute walk of this New Orleans Central Business District hotel, you'll find Bourbon Street and National World War II Museum. Caesars Superdome and Jackson Square are also within 2 miles (3 km).
Business services
This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, express check-in, and valet parking. A coffee shop, limo/town car service, and a snack bar/deli are also on offer.
WiFi, Smart TVs
The 252 guestrooms have Smart TVs with satellite channels and offer WiFi and room service. Other amenities include wired Internet, first-run movies, and premium bedding.
Jun 29, 2021 by Customer Service
We appreciate your feedback. We're disappointed that your stay was less than ideal. We hope to be able to host you again soon for a much more positive experience. Thank you.
Jun 7, 2021 by Customer Service
Thank you for the perfect rating! We are glad to hear that you enjoyed your stay with us overall. We appreciate you feedback regarding a smoking area and we will address this with our team moving forward. Next time you visit you need to take a ride on the St. Charles Streetcar! Our hotel is right on the streetcar line!
Dec 21, 2020 by Customer Service
Thanks for the perfect rating, Verlair! We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hilton New Orleans/St. Charles Avenue. Have a wonderful day!
Nov 22, 2020 by Customer Service
We appreciate the feedback. We're disappointed to hear you were dissatisfied with your recent stay. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.
Feb 12, 2020 by Customer Service
Thanks! It's outstanding your time at Hilton New Orleans/St. Charles Avenue was fantastic. We can't wait until your next visit! Have a spectacular day!
Jan 18, 2020 by Customer Service
Thank you for the great rating! It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Hilton New Orleans/St. Charles Avenue. We'd like to share an even better experience with you soon. Have a lovely day!
Jun 16, 2019 by Customer Service
Thank you for sharing your thoughts with us! It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit. Thank you and have a lovely day!
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and limo/town car service are available. Public spaces have WiFi and wired Internet for a fee. Event space at this hotel measures 10000 square feet (929 square meters). A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hilton New Orleans/St. Charles Avenue. For a fee, parking is available. This 4-star New Orleans hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)
Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge , Internet access in public areas - high speed , Internet access in public areas - surcharge
Valet parking (surcharge)
Hilton New Orleans/St. Charles Avenue offers 252 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 47-inch Smart televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This New Orleans hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.
Hilton New Orleans/St. Charles Avenue has a restaurant on site.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI) and SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.