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4.6 out of 5

"Deluxe King room is very comfortable. Only issue at all is the showers and tile. If you are going to have tile showers and floors you should please cl ... " More

By a verified traveler on Sat 29 Feb 2020

Hotel Description

4-star historic hotel near Harrah's New Orleans Casino

Heart of New Orleans

At this Central Business District hotel, you'll be within a 5-minute walk of Harrah's New Orleans Casino and Louisiana Children's Museum. Audubon Aquarium of the Americas and National World War II Museum are also within half a mile (1 km).

Dining, 24-hour fitness

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Business travelers can take advantage of the free WiFi in public areas. Self parking, a coffee shop, and a snack bar/deli are also offered.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with satellite channels, the 167 guestrooms offer free WiFi and minibars. Room service, premium bedding, and free local calls are also available.

Room, 1 Double Bed (Wayfarer)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds (Wayfarer)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed (Wayfarer)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Old No. 77 Hotel & Chandlery ratings based on 22 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Old No. 77 Hotel & Chandlery

Everyone (13) Couples (4) Family (3)
4 out of 5
Deluxe King room is very comfortable. Only issue at all is the showers and tile. If you are going to have tile showers and floors you should please clean the grout. Heavy mildew on shower walls and floors. All other aspects of room very nice

Posted by , from Youngsville NC on Feb 29, 2020

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Comment from Hotel Management

Feb 29, 2020 by Latasha J.

Thank you for your valued feedback! I’ll be sure to share your review with our teams, and make your comments are addressed. We hope you enjoyed NOLA!

5 out of 5
Small but comfortable rooms. Very industrial atmosphere in the rooms. Good water pressure in the bathrooms.

Posted by on Jan 12, 2020

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Comment from Hotel Management

Jan 12, 2020 by Latasha J.

Thank you for your review! Truly appreciated.

5 out of 5
Good clean location. Hotel staff was very friendly and helpful

Posted by , from Denver on Dec 19, 2019

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Comment from Hotel Management

Dec 19, 2019 by Latasha J.

Thank you for sharing your great review!

5 out of 5
Beautiful and charming hotel. Close to the French Quarter.

Posted by on Dec 10, 2019

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Comment from Hotel Management

Dec 10, 2019 by Martha A

Thank you for the amazing feedback!

5 out of 5
What a smart, thoughtful, charming hotel. Reception was prompt and courteous during check-in. Great ambiance in the front lobby. They do an incredible job bringing together a comfortable lounge, bar, restaurant, and even an art exhibit without feeling forced or cluttered with the check-in area. Elevators are quaint and old-school if a bit loud and creeky. Room has quality furnishings and a welcoming vibe: Comfortable bed, desk, reading chair, cool art, and some charming knickknacks like an antique radio that give this place character without feeling forced. Hardwood floors, exposed brick, ceiling fan… The list goes on, but this place has charm to spare. My bathroom had a solid stand-up shower with plenty of room and a powerful showerhead. The hallways can get a bit noisy, and you will hear a constant thud from the elevator if your room is nearby. I was also able to hear, um, activity from the adjacent room. (Read: This is an old hotel. Bring earplugs or a noise machine if you want a solid night’s sleep.) Checkout was fast and friendly. Great location, slightly away from the mayhem but conveniently located if you want to walk there. Recommended.  Rating: 8.9 out of 10

Posted by on Nov 14, 2019

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Comment from Hotel Management

Nov 14, 2019 by Latasha J.

Thank you for your feedback! We hope you’ll visit us again in the future.

5 out of 5

Posted by on Nov 5, 2019

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Comment from Hotel Management

Nov 5, 2019 by Martha A

Thank you for the amazing feedback!

5 out of 5
Room was a little small and no microwave. Other than that it was great!

Posted by , from Chester, PA on Oct 5, 2019

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Comment from Hotel Management

Oct 5, 2019 by Latasha J.

Thanks for the great feedback!

4 out of 5
Once you walk inside the hotel it’s smells amazing....staff Were very friendly. Rooms were good beside the floors being creepy lol...

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 19, 2019 by Latasha J.

Thank you! We appreciate you taking the time to share your feedback.

5 out of 5
We loved our stay the room was clean well equipped and the beds were very comfortable, please tell me the history of the straps on the beds? I have tried googling it with no luck. We would definitely stay here again

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 12, 2019 by Martha A

Thank you so much for the amazing feedback!

5 out of 5
I loved the charm of the building from the brick walls, to furniture, to the finishes. The staff was very polite and attentive. The room was nice and cozy. The only thing Inwish the hotle had was a pool especiay for the hot summer days.

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 12, 2019 by Latasha J.

Thanks for the amazing feedback!

About the The Old No. 77 Hotel & Chandlery

Location 535 Tchoupitoulas Street, New Orleans, LA 70130

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and concierge services are also featured at the business-friendly The Old No. 77 Hotel & Chandlery. For a fee, parking is available. This 4-star New Orleans hotel is smoke free.

  • 1 building
  • 167 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Louis Armstrong New Orleans Intl. Airport (MSY) (25.6 km / 15.9 mi)
  • Train station: New Orleans Union Passenger Terminal (1.6 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Old No. 77 Hotel & Chandlery offers 167 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers. This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Luxury bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 1:00 PM and on weekends from 10:30 AM to 1:00 PM.

Compere Lapin - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Tout La - This coffee shop specializes in American cuisine and serves breakfast and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00.

Pet Policy

  • Pets: USD 25 per pet, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 11.62 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 18.00 per person (approximately)
  • Uncovered self parking fee: USD 30.00 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ambassador Hotel
  • Ambassador Hotel New Orleans
  • Ambassador New Orleans
  • Hotel Ambassador
  • Hotel Ambassador New Orleans
  • New Orleans Ambassador
  • New Orleans Ambassador Hotel
  • New Orleans Hotel Ambassador
  • Old No. 77 Hotel Chandlery New Orleans
  • Old No. 77 Hotel Chandlery
  • Old No. 77 Chandlery New Orleans
  • Old No. 77 Chandlery
  • The Old No 77 & Chandlery
  • The Old No. 77 Hotel & Chandlery Hotel
  • The Old No. 77 Hotel & Chandlery New Orleans
  • The Old No. 77 Hotel & Chandlery Hotel New Orleans

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.