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TownePlace Suites New Orleans Downtown/Canal Street

3.0 star property
3-star hotel near University Medical Center New Orleans

Choose dates to view prices

Photo gallery for TownePlace Suites New Orleans Downtown/Canal Street

Restaurant
View from room
Premium bedding, pillowtop beds, desk, laptop workspace
Lobby
Lobby
Reviews
8.8

Excellent

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • KitchenKitchenKitchen
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
1600 Canal Street, New Orleans, LA, 70112
  • Popular LocationSaenger Theatre8 min walk
  • Popular LocationCaesars Superdome13 min walk
  • Popular LocationNational World War II Museum10 min drive
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)19 min drive

Room options

View all photos for Studio, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 1 King Bed, Non Smoking (Hearing Accessible)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

10/10 Exceptional
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

9.2/10 Wonderful
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking

9.6/10 Exceptional
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

  • 498 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

8.5/10 Very Good
  • 498 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • 498 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Studio, 2 Queen Beds, Non Smoking, City View

Premium bedding, pillowtop beds, desk, laptop workspace

Panoramic Studio, 2 Queen Beds, Non Smoking, City View

10/10 Exceptional
  • 455 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Homewood Suites by Hilton New Orleans French Quarter
Pool
Breakfast included
Pet friendly
Free WiFi
4.1 out of 5, Very Good, (1079)
The price is $97
per night
$114 total
includes taxes & fees
Jun 9 - Jun 10
Homewood Suites by Hilton New Orleans French Quarter

About the neighborhood

New Orleans

City center stay.Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find University Medical Center New Orleans and Joy Theater. Saenger Theatre and Immaculate Conception Church are also within half a mile (1 km).

What's nearby

  • Saenger Theatre - 8 min walk
  • Caesars Superdome - 13 min walk
  • Bourbon Street - 14 min walk
  • Smoothie King Center - 17 min walk
  • National World War II Museum - 10 min drive

Getting around

  • Canal at South Claiborne Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 6 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • Pj's Coffee - 6 min walk
  • Chapter IV - 8 min walk
  • Holiday Street Car Restaurant - 10 min walk
  • Hotel Vinache - 6 min walk
  • Backatown Coffee Parlour - 9 min walk

About this property

TownePlace Suites New Orleans Downtown/Canal Street

3-star hotel near University Medical Center New Orleans
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly TownePlace Suites New Orleans Downtown/Canal Street. The hotel can provide concierge services and a complimentary grocery shopping service. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • Built in 2017
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
TownePlace Suites New Orleans Downtown/Canal Street offers 105 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. Smart televisions come with premium digital channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per night)
  • Valet parking on site (USD 39 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 bars/lounges
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Netflix
  • Smart TV with premium digital channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a deposit of USD 150.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 39 per night
  • Nearby parking fee: USD 20 per night (499 ft away)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street
TownePlace Suites Canal
TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites New Orleans Downtown/Canal Street New Orleans

Frequently asked questions

How close is TownePlace Suites New Orleans Downtown/Canal Street to the airport?

TownePlace Suites New Orleans Downtown/Canal Street is 12.4 mi (19-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at TownePlace Suites New Orleans Downtown/Canal Street?

As of May 26, 2024, prices found for a 1-night stay for 2 adults at TownePlace Suites New Orleans Downtown/Canal Street on Jun 24, 2024 start from $97.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does TownePlace Suites New Orleans Downtown/Canal Street have an airport shuttle?

Airport shuttle services are not available at TownePlace Suites New Orleans Downtown/Canal Street.

Does TownePlace Suites New Orleans Downtown/Canal Street offer free breakfast?

TownePlace Suites New Orleans Downtown/Canal Street does not offer free breakfast. It's available on weekdays from 6:30 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at TownePlace Suites New Orleans Downtown/Canal Street?

No, there is no casino at this hotel, but Caesars New Orleans Casino (2-min drive) and Fair Grounds Race Course (5-min drive) are nearby.

What time is check-in at TownePlace Suites New Orleans Downtown/Canal Street?

Check-in start time: 4 PM; Check-in end time: 2 AM.

Is there free parking at TownePlace Suites New Orleans Downtown/Canal Street?

Free parking is not available at this hotel. Valet parking is available for USD 39 per night.

Does TownePlace Suites New Orleans Downtown/Canal Street have a pool?

TownePlace Suites New Orleans Downtown/Canal Street does not have a pool.

Does TownePlace Suites New Orleans Downtown/Canal Street have a restaurant?

TownePlace Suites New Orleans Downtown/Canal Street is home to Vue, an ELEVATED rooftop, which features local cuisine, happy hour, and light fare.

Does TownePlace Suites New Orleans Downtown/Canal Street have a spa?

There are no spa services available at this hotel.

How close is TownePlace Suites New Orleans Downtown/Canal Street to downtown New Orleans?

TownePlace Suites New Orleans Downtown/Canal Street is 0.6 mi away from New Orleans.

TownePlace Suites New Orleans Downtown/Canal Street Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 422 out of 697 reviews" "
Rating 8 - Good. 190 out of 697 reviews" "
Rating 6 - Okay. 38 out of 697 reviews" "
Rating 4 - Poor. 21 out of 697 reviews" "
Rating 2 - Terrible. 26 out of 697 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Cynthia

Stayed 4 nights in Feb 2024

8/10 Good

Natorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO
The experience was good. Check-in was easy. Parking is adjacent to the hotel but you have a valet option. I didn't know if I booked a city view or not but I was facing a building. I would stay there again.
Stayed 1 night in Feb 2024

4/10 Poor

Thomas

Business traveler
Disliked: Cleanliness
Never again at Canal St TownePlace Suites
Check-in time was 4:00 and finally was in my room at 6:30 after a 7 hr long drive. No compensation offered of any sort. Left a night early and will not return to this facility. The ONLY high spot was the valet!
Stayed 3 nights in Feb 2024

4/10 Poor

Horacio, Downey

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We had cockroaches on our first and second night. We must have killed 15 of them. We have video and pictures. They were coming out of the kitchen electrical outlet on the kitchen wall, roaches by the sofa bed, kitchen counter and floor. The room got spayed the second morning and we still had roaches that night and the next morning. The third morning we were told they were bringing the exterminator and were asked if we wanted to stay in the same room they would give us one free night. No thank you! I had been asking for a different room the morning after we arrived. I don’t care how much they spray for roaches or getting a free day, all I wanted was out of that room, 1215. When we got to room 701, we did see a roach about 2 hours into or stay. We never saw another roach. I suspect it hitched a ride from room 1215 which is disgusting. It means it got in our stuff. We went through all our stuff. Luckily found none. But still, a roach was in our stuff. We really should have been moved the morning of day two when I let them know. I saw people checking out. They could have given us one of the rooms. The lady that changed our room initially seemed annoyed. I think she thought we brought the roaches. When I told here they could keep the money for the first night, we just wanted OUT of that room her mannerism changed. The only good thing was the doorman, Kendrick.
Stayed 8 nights in Feb 2024

6/10 Okay

Albert J

Traveled with family
Did not change towels regular. Wanted us to use same face cloth over and over. Who does that?
Stayed 7 nights in Feb 2024

10/10 Excellent

Denise, Gloversville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good and the hotel was clean
Stayed 6 nights in Dec 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved the hotel and staff very accommodating. Front desk clerk LaTonya was an Angel . I was ill but very comfortable for my stay .
Stayed 1 night in Jan 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations !
I stayed a few days after disembarking from a cruise . Good location, awesome rooftop bar and view of the city .
Stayed 2 nights in Dec 2023