Heart of Newport News
Your stay at this Central Newport News hotel places you within 2 miles (3 km) of Patrick Henry Mall and Hampton Roads Iceplex. Riverside Medical Center and Christopher Newport University are also within 6 miles (10 km).
This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free parking, express check-out, and a computer station are also offered.
Free WiFi, refrigerators
The soundproofed guestrooms offer free WiFi and free local calls. Other amenities include refrigerators, microwaves, and flat-screen TVs with cable channels.
Dec 5, 2021 by Manager
Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay. We are forever working to improve upon the guest experience, and I hope you will remember our attributes for when you return during another trip to the area to see how we have improved to impress you even more.
Nov 3, 2021 by Manager
Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our amenities. We are forever working to improve upon the guest experience, and I hope you will remember our attributes for when you return during another trip to the area to see how we have improved to impress you even more.
Oct 26, 2021 by Manager
Thank you so much for bringing to our attention the issues that you encountered with our appliance and electronics. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.
Nov 23, 2021 by Manager
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,
Aug 5, 2021 by Manager
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.
May 25, 2021 by Manager
I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.,
May 18, 2021 by Manager
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.
Sep 9, 2020 by Manager
I am so sorry for the unfortunate incident that you experienced regarding the visit of unwelcome pests in your guest room. We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. We hope you'll return someday to see how we're improving.
Jul 15, 2020 by Manager
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
Jul 10, 2020 by Manager
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. It is very important to us to address these sorts of issues right away and to ensure that you are able to enjoy the rest of your stay. Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. It is disheartening to discover that we were not able to surpass your expectations with the standard cleanliness you've come to expect from us. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. Thank you for staying with us.
Oyster Point Inn & Suites Newport News offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. The business-friendly Oyster Point Inn & Suites Newport News also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. Smoking is allowed in designated areas at this Newport News hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Free long-term parking , Free self parking , Free RV, bus, truck parking
Oyster Point Inn & Suites Newport News offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and staff at the property wear personal protective equipment. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.