Heart of Newport News
Your stay at this Central Newport News hotel places you within 2 miles (3 km) of Patrick Henry Mall and Hampton Roads Iceplex. Also, Sentara Port Warwick is within 2 miles (3 km) and Christopher Newport University is within 6 miles (10 km).
This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free parking, express check-out, and a computer station are also offered.
Free WiFi, refrigerators
The soundproofed guestrooms offer free WiFi and free local calls. Other amenities include refrigerators, microwaves, and flat-screen TVs with cable channels.
Sep 9, 2020 by Manager
I am so sorry for the unfortunate incident that you experienced regarding the visit of unwelcome pests in your guest room. We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. We hope you'll return someday to see how we're improving.
Jul 15, 2020 by Manager
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
Jul 10, 2020 by Manager
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. It is very important to us to address these sorts of issues right away and to ensure that you are able to enjoy the rest of your stay. Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. It is disheartening to discover that we were not able to surpass your expectations with the standard cleanliness you've come to expect from us. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. Thank you for staying with us.
Jun 3, 2020 by Manager
Guest satisfaction is our number one objective so we really appreciate the input regarding our property and also our ice machine. I hope that we will impress you with exemplary service during future visits.
Jun 5, 2020 by Manager
Thank you for taking the time to share your feedback. I am so sorry for the unfortunate incident that you experienced regarding the visit of unwelcome pests in your guest room. We take all reports of lacking service and issues with amenities and accommodations seriously particularly those that you have raised. I hope you will accept our sincerest apologies for these difficulties, and I thank you for bringing the matter to our attention. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.
Feb 25, 2020 by Manager
Thank you for your honest review. We appreciate your comment for it caught our attention on where we need to improve to make sure that our customer have a great time during their stay. We apologize for the unfortunate events that you faced during your stay with us. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. Hope that you'll consider staying again with us
May 20, 2019 by Tamika , General Manager
I do apologize for the issues you have experienced . We will work hard to fix the issues . Thank you for letting us know .
May 14, 2019 by Tamika , General Manager
Thank you for your feedback . We will work hard to fix the issues .
Apr 15, 2019 by gio
thank you so much for staying here with us and looking forward to seeing your again.
Oyster Point Inn & Suites Newport News offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. The business-friendly Oyster Point Inn & Suites Newport News also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. Smoking is allowed in designated areas at this Newport News hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Free long-term parking , Free self parking , Free RV, bus, truck parking
Oyster Point Inn & Suites Newport News offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and staff at the property wear personal protective equipment. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.