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4.1 out of 5

"Location was perfect for Disney and Universal Studios. Room and facilities were clean and accommodating for 6 of us. Overall a great place to stay! " More

By a verified traveler on Wed 11 Jul 2018

Hotel Description

Family-friendly 4-star hotel near SeaWorld® Orlando

In Orlando

Within 3 miles (5 km) of this hotel, you'll find Orlando Vineland Premium Outlets and Disney Springs®. SeaWorld® Orlando and Disney's Lake Buena Vista Golf Course are also within 3 miles (5 km).

Poolside dining

This smoke-free hotel features free water park access, a full-service spa, and 2 restaurants. Bring the family and enjoy the children's pool, free theme park shuttle, and playground. Enjoy the 2 outdoor pools and perks like free cooked-to-order breakfast and a free shopping center shuttle.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and living rooms, the 334 guestrooms also offer free WiFi and LCD TVs with cable channels. Refrigerators, microwaves, and room service are also available.

King, Suite, Accessible

Bed Count 1 King Bed Maximum Occupancy 5 Max
$149* Per night/room Jan 26 - Jan 27

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Premium Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Poolside

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Embassy Suites Lake Buena Vista Resort ratings based on 102 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites Lake Buena Vista Resort

Everyone (24) Family (9)
5 out of 5
Breakfast cooks are always pleasant, fun, & friendly.

Posted by on Nov 3, 2019

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Comment from Hotel Management

Nov 4, 2019 by Alyssa- Assistant Front Desk Manager

Hello, thank you for your review! I am so glad to hear that you enjoyed your stay. Our breakfast cooks are a wonderful part of our team and we are so happy they were able to entertain you! I hope that you will come back and stay with us again soon!

4 out of 5
Everything was great except da air conditioner it was warm but got offer another room.

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 12, 2019 by Alyssa - Front Desk Manager

Hello, thank you for your review. I am sorry to hear that you experienced an issue with your air conditioning, and I hope that our staff was able to make it right for you. Thank you for staying here with us, and I hope that we can welcome you back again soon.

5 out of 5
The hotel was very attractive and it was a super pleasant place to stay.

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 25, 2019 by Alyssa - Assistant Front Office Manager

Hello, thank you for the kind words! We appreciate your feedback. Thank you again for staying with us.

2 out of 5
At front desk checking. The front desk attendant took a condescending toned and patronizing tone toward me when I was trying to ask why was he charging 50 dollars per room per night as a charge (not as a hold) I thought of him as racist and non helpful. He didn't explain breakfast and he didn't offer me water as a member of hilton. He didn't even acknowledge me as a member of hilton . At the room there was used plates, food and silverware left right outside the room, i went to him after I took a picture and show him what was left outside he didn't do anything about. I will never go back to this hotel again.

Posted by on Aug 14, 2019

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5 out of 5
I was pleased with the faculty and staff. We plan to visit this property in the nesr future. I shared my experiences with other family and friends.

Posted by on Aug 14, 2019

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Comment from Hotel Management

Oct 11, 2019 by Mike Russo

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

4 out of 5

Posted by on Aug 11, 2019

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5 out of 5
Wonderful wonderful wonderful wonderful wonderful wonderful wonderful weekend

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 9, 2019 by Mike Russo GM

We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return.

4 out of 5
The property was generally clean and the staff was efficient. What could’ve made it exceptional was working elevators and the extra efforts that the other establishments (in the same price range) have spoiled us with.

Posted by on Jul 18, 2019

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Comment from Hotel Management

Aug 9, 2019 by Mike Russo GM

10. We appreciate your business and your feedback about your experience with us. While we are pleased to know you enjoyed our convenient location and the service you received from our Staff, we regret we did not meet your expectations for an exceptional stay. We appreciate you bringing these issues to our attention, and we sincerely apologize for any inconvenience you encountered. Thank you for your comments as it will assist us in knowing what areas we can improve to provide nothing short of an excellent, amplified guest experience going forward. It was our pleasure accommodating you, and we hope you will revisit for a more enjoyable stay.

5 out of 5
This is a beautiful property. The pool is awesome - our daughter loved the pool play area. Breakfast is wonderful. Love the happy hour. Staff is super cool and helpful even though there are many guests. I noticed the professionalism as staff dealt with entitled, rude people with ease and kindness. My family would love to stay here again.

Posted by on Jul 9, 2019

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1 out of 5
It was an extremely dirty and a smelly hotel. We had to change rooms 4 times. The entire room, furniture and bathrooms were old, dingy and in dire need of replacement. If the hotel was not already prepaid with Travelocity, we would have left. The food was also terrible...nothing like the other ES we have stayed. We will never stay there again. In fact, I would like our money back for such a terrible experience.

Posted by on May 30, 2019

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About the Embassy Suites Lake Buena Vista Resort

Location 8100 Lake Street, Orlando, FL 32836

Property Features

As a guest of Embassy Suites Lake Buena Vista Resort, you'll find a full-service spa, a complimentary water park, and 2 outdoor swimming pools. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. An indoor pool, a children's pool, and a spa tub are also featured at the family-friendly Embassy Suites Lake Buena Vista Resort. For a fee, parking is available. A complete renovation of Embassy Suites Lake Buena Vista Resort was completed in 2014. This 4-star Orlando hotel is smoke free.

  • 334 guestrooms or units
  • 6 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1991
  • Cooked-to-order breakfast (free)
  • Bar by the pool
  • Manager's reception (free)
  • Coffee shop
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 2
  • Indoor pool
  • Children's pool
  • Separate living room1
  • Free WiFi
  • Outdoor tennis court
  • Free theme park shuttle
  • Laundry facilities
  • Playground on site
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (23.9 km / 14.8 mi)
  • Property shuttles: Free theme park shuttle and shopping center shuttle
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Embassy Suites Lake Buena Vista Resort offers 334 air-conditioned accommodations with laptop-compatible safes and safes. Accommodations have separate living rooms and are furnished with queen sofa beds. Beds feature down comforters. 55-inch LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Living room
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast daily from 7 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

Pizza and Ice Cream Shop - This restaurant specializes in American cuisine and serves lunch and dinner.

Gazebo Restaurant and Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Pool Bar and Grille - This poolside café specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a complimentary water park, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Fishing on site
  • Golfing nearby
  • Basketball on site
  • Volleyball on site
  • Health or beauty spa nearby

Spa Services

Venus Le Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 24.95 per accommodation, per night

The resort fee includes:

  • Shuttle service
  • Newspaper
  • Phone calls
  • Additional inclusions
  • WiFi access (may be limited)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 14.00 per day (in/out privileges)
  • Valet parking fee: USD 20.00 per day (in/out privileges)
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Lake Buena Vista
  • Embassy Suites Lake Buena Vista Resort
  • Embassy Suites Resort
  • Embassy Suites Resort Lake Buena Vista
  • Lake Buena Vista Embassy Suites
  • Embassy Suites Lake Buena Vista Resort Orlando
  • Embassy Suites Lake Buena Vista Orlando
  • Embassy Suites Buena Vista
  • Embassy Suites Lake Buena Vista Resort Hotel
  • Embassy Suites Lake Buena Vista Resort Orlando
  • Embassy Suites Lake Buena Vista Resort Hotel Orlando

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.