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4.6 out of 5

"Mall was attached and Crickets hotel lounge was very nice. Everything was very clean and the children had fun. " More

By a verified traveler on Tue 06 Jul 2021

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Hotel Description

3.5-star hotel near Florida Mall, connected to a shopping center

In shopping district

Stay at this Orlando hotel and you'll be within 2 miles (3 km) of Florida Mall and 6 miles (10 km) of Orlando International Premium Outlets. Also within 9 miles (15 km) are Universal Orlando Resort and Universal Studios Florida.

Renovated in 2019

This traditional hotel includes 2 restaurants, an outdoor pool, and a gym. Traveling on business? Take advantage of the 22 conference rooms, as well as the 24-hour business center and free WiFi in public areas. There's a restaurant and a bar/lounge for dining and drinks, and also a spa tub on site.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 511 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Pillowtop beds, iPod docks, and room service are also available. Weekly housekeeping is available.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 3 Max
$149* Per night/room Jan 22 - Jan 23

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Florida Hotel & Conference Center in the Florida Mall ratings based on 14 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Florida Hotel & Conference Center in the Florida Mall

Everyone (8) Couples (2) Family (3)
4 out of 5
Mall was attached and Crickets hotel lounge was very nice. Everything was very clean and the children had fun.

Posted by on Jul 6, 2021

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Comment from Hotel Management

Jul 7, 2021 by General Manager

Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

5 out of 5

Posted by on May 3, 2021

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Comment from Hotel Management

May 13, 2021 by General Manager

Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

5 out of 5

Posted by on Apr 11, 2021

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Comment from Hotel Management

Apr 21, 2021 by General Manager

Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

4 out of 5

Posted by on Apr 11, 2021

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Comment from Hotel Management

Apr 21, 2021 by General Manager

Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

5 out of 5

Posted by on Apr 10, 2021

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Comment from Hotel Management

Apr 21, 2021 by General Manager

Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

5 out of 5
Very cool. Breakfast was Starbucks. They had free charging for my car.

Posted by on Jan 17, 2021

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Comment from Hotel Management

Jan 17, 2021 by General Manager

Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

5 out of 5
We love the location and rooms are super nice and clean! Staff is super friendly and always make us feel welcome

Posted by on Dec 27, 2019

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Comment from Hotel Management

Dec 30, 2019 by General Manager

Dear Anna, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

5 out of 5

Posted by on Nov 13, 2019

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Comment from Hotel Management

Nov 13, 2019 by General Manager

Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

5 out of 5
Wonderful hotel and the staff at the check in were excellent.

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 11, 2019 by General Manager

Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

4 out of 5
Close to airport. Access to mall, stores, food court, CVS, etc.

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 15, 2019 by General Manager

Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

About the Florida Hotel & Conference Center in the Florida Mall

Location 1500 Sand Lake Road, Orlando, FL 32809

Property Features

Florida Hotel & Conference Center in the Florida Mall offers its guests an outdoor pool, a health club, and a spa tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 50000 square feet (4645 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Florida Hotel & Conference Center in the Florida Mall. A complete renovation of Florida Hotel & Conference Center in the Florida Mall was completed in December 2019. This 3.5-star Orlando hotel is smoke free.

  • 1 building
  • 511 guestrooms or units
  • 11 levels
  • 2 dining venues
  • 50000 sq ft of conference space
  • 4645 sq m of conference space
  • Built in 1983
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

RV, bus, truck parking

Room Amenities

Florida Hotel & Conference Center in the Florida Mall offers 511 air-conditioned accommodations with iPod docking stations and safes. Beds feature pillowtop mattresses. 42-inch LCD televisions come with cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Orlando hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in December 2019.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.

Marcelo's - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Crickets - This restaurant serves lunch and dinner. Happy hour is offered. Open daily.

Starbucks - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club.

  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 19.00 per accommodation, per night
  • Resort fee: USD 21.38 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa tub access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Newspaper
  • Faxes
  • In-room safe
  • In-room coffee
  • Self parking
  • Parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8.99 and USD 17.99 for adults, USD 7.99 and USD 14.99 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: USD 75.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BW Premier Collection
  • Florida Hotel BW Premier Collection
  • Florida BW Premier Collection
  • Florida Hotel & Conference Center in the Florida Mall Hotel
  • Florida Hotel and Conference Center
  • Florida Hotel BW Premier Collection Orlando
  • Florida BW Premier Collection Orlando
  • Florida Hotel & Conference Center in the Florida Mall Orlando
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.