"It was good for me to get some sleep because I was here for a business trip but this hotel use to be a lot better, I used to actually work here back i ... " More
In Orlando
Within 3 miles (5 km) of this Orlando hotel, you'll find Disney Springs™ and Orlando Vineland Premium Outlets. Also, Disney's Lake Buena Vista Golf Course is within 3 miles (5 km) and Orange County Convention Center is within 6 miles (10 km).
Poolside dining
A full-service spa, 2 outdoor pools, and 2 spa tubs are all featured at this smoke-free hotel. There's fun for all ages with a children's pool and a waterslide, and families will appreciate the onsite laundry facilities. Enjoy the 24-hour gym and perks like free WiFi.
Jul 7, 2023 by General Manager
Dear Andrew,We appreciate your thoughts. Providing warm hospitality is our goal, so we're pleased you found our team members friendly. However, we regret that we fell short of your expectations in other areas, and we encourage you to share your feedback so we can strive to improve. Thank you for being our guest, and we hope to have a chance to transform your opinions.
Jul 7, 2022 by General Manager
Dear Steven, We are delighted to see that you got a good night's rest during your visit. However, it appears it could've been better. You can bet that housekeeping has been notified and will work diligently to ensure that our facilities are squeaky clean. Thank you for the feedback. It was so good to see you again, and we hope to welcome you back again soon.
Jan 20, 2022 by General Manager
Dear Corrina, It's delightful to know that we helped make your winter weekend a wonderful one! From our relaxing pool to our exceptional location, we're glad you could take advantage of all we have to offer, and we can't wait to see you again should your travels point you in our direction.
Jan 5, 2022 by General Manager
Dear Tiffany, Thank you for sharing feedback about your recent experience at our resort. While we're glad you enjoyed our convenient location close to area theme parks, we are sorry to hear our accommodations did not meet your expectations. While not a typical occurrence for our guests, your comments will be used as we continuously work to improve our service and facility. Should you wish to discuss any of the issues you encountered with our property further, please reach out. Kind regards and safe travels in the future.
Sheraton Orlando Lake Buena Vista Resort offers its guests a full-service spa, 2 outdoor swimming pools, and 2 spa tubs along with a waterslide and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 29 meeting rooms are available. Event space at this hotel measures 6786 square feet (630 square meters) and includes a conference center. A children's pool, spa services, and a terrace are also featured at the family-friendly Sheraton Orlando Lake Buena Vista Resort. For a fee, parking is available. This 4-star Orlando hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge)
Sheraton Orlando Lake Buena Vista Resort offers 486 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Orlando hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.
Zest - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
27 Palms Grill - This poolside restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Springboard - Onsite bistro. Open daily.
Room service (during limited hours) is available.
2 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Top of the Palms has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.