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Waldorf Astoria Orlando

5-star property
14200 Bonnet Creek Resort Lane, Orlando, FL 1-855-201-7819

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3.3 out of 5
See all 7 Travelocity Reviews

"The hotel is nice, staff great, but there was an hour wait at the restaurant for breakfast! Unacceptable. Huge hotel with just one restaurant servin ... " More

By a verified traveler on Wed 31 May 2017

Points Of Interest

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Hotel Description

Family-friendly 5-star resort near Disney's Hollywood Studios®

Orlando retreat

Within 6 miles (10 km) of this resort, you'll find Disney's Hollywood Studios® and ESPN Wide World of Sports. Epcot® is within 6 miles (10 km) and Discovery Cove is within 9 miles (15 km).

18-hole golf course

This luxury resort features a golf course, a full-service spa, and 12 restaurants. There's fun for all ages with a lazy river and a children's club, and families will appreciate the onsite laundry facilities. Enjoy a meal in one of the 2 coffee shops/cafés and perks like free WiFi.

MP3 docks, WiFi

Featuring conveniences like refrigerators and coffee/tea makers, the 502 guestrooms also offer MP3 docks and LCD TVs with cable channels. 24-hour room service, WiFi, and DVD players are also available.

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$455* Per night/room Jan 26 - Jan 27

Presidential Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 King Bed, Accessible, Bathtub (Waldorf)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Suite, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Waldorf Astoria Orlando ratings based on 7 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Waldorf Astoria Orlando

Everyone (7)
1 out of 5
BROKEN LAMP SHADE, BROKEN WEIGHT ELECTRONIC SCALE, BROKEN HEAD BOARD LAMP, DIRTY PICTURE WINDOW, HOTEL BUS NOT AVAILABLE /DRIVER INFO INCORRECT FOR PICKUP AT DISNEY, BED SPREAD STAINED, , 2 BATH ROPES OLD AND STAINED, REPLACED WITH OLDER AND STAINED!!, DID NOT MAKE UP ROOM LATE AS REQUESTED, DON'T STAY HERE, ROOMS NEED COMPLETE MAKE OVER, BREAKFAST BUFFET GREAT, EXCELLENT SERVICE!!

Posted by , from PALM BEACH, FL. on Nov 12, 2018

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3 out of 5

waldorf Astoria Orlando

The hotel is nice, staff great, but there was an hour wait at the restaurant for breakfast! Unacceptable. Huge hotel with just one restaurant serving breakfast....

Posted by on May 31, 2017

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5 out of 5

Beautiful hotel

We loved our hotel room. The suite was fantastic for our family of 5. We loved how the hotel linked to the Hilton so we could benefit from the amenities at both hotels. Very comfortable hotel

Posted by , from portage Mi on Apr 10, 2017

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1 out of 5

2016 Anniversary trip

Pros: Not much. The bushes were trimmed nicely.
Cons: Staff attitude and value to the customer.
Location: We were in the Orlando hotel, so you have the full compliment of Orlando parks and attractions
Extremely disappointed in this "4 star" hotel. The bathroom flooded everytime you showered. We were not given the complimentary items upon arrival. The staff was extremely cold to any requests or concerns. If you have the need to be overcharged for everything you do then this is the hotel for you. Also, plan your departure flight close to the hotel checkout time because they are not very accommodating about late checkouts. Unless you are flashing big tips at the pool don't expect to get attention. If you think I shouldn't have gone to this hotel because I cant afford it think again. I certainly can afford to vacation there however I work hard for my money and prefer to use it at a place where I feel I get value. Also, I think they know when you have booked through the discount online travel sites and I do believe you are treated differently.

Posted by , from Pennsylvania on Sep 26, 2016

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5 out of 5

Very nice hotel and great facilities.

Pros: The pool area, the rooms, the golf course.
Cons: Maybe have 1 or 2 restaurants that are a little less expensive.
Location: Waldorf has a great golf course, Walt Disney World theme parks, Disney Springs, attractions on route 192, attractions on International Drive.
We live in the area and we decided to try the Waldorf Orlando for a 1 night stay. This is a great hotel! The rooms are comfortable and are like new condition. The lobby bar is nice and there is a nice terrace that you can have drinks on. The pool area at the Waldorf is very nice. The drinks are a little pricy, but what the heck, you are the Waldorf - live a little. The restaurants had a good variety of food (prices were a little expensive). If the restaurants are too pricey for you, my recommendation would be to take the bus (free) to Disney Springs and you have a variety of restaurants that are more affordable. If you have a car, route 192 is only a few miles away and there are many different restaurants to choose from.

Posted by , from Tampa, FL on May 23, 2016

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5 out of 5

Beautiful Hotel, Close to Attractions - Quiet

The room was great - the pool was great - the food was great ( although pricey) easy parking and great staff

Posted by on May 8, 2016

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Comment from Hotel Management

May 11, 2016 by Stephanie

Dear Valued Guest, Thank you for the wonderful feedback of your recent stay at Waldorf Astoria Orlando! We are pleased to know that you truly enjoyed your stay and look forward to welcoming you back again in the near future. Best regards, Stephanie

3 out of 5

Beautiful Hotel. Service was inconsistent

Pros: The restaurant, Bull and Bear, was awesome . The service was impeccable and the steak , was the best ever.
Cons: Inconsistent service from valet and Peacock
Inconsistent Service, based on the price range of this hotel one would expect superb service. A text was sent to me on my second day to rate my experience and I voiced my disappointment , however nothing was done about it.

Posted by on Nov 11, 2015

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About the Waldorf Astoria Orlando

Location 14200 Bonnet Creek Resort Lane, Orlando, FL 32821

Property Features

As a guest of Waldorf Astoria Orlando, you'll find a full-service spa, a golf course, and 3 outdoor swimming pools. There are 12 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 8 bars/lounges. Public spaces have free WiFi. Business amenities include a business center and limo/town car service. Event space at this resort measures 174,000 square feet (16 square meters) and includes conference space. A spa tub, a 24-hour fitness center, and a steam room are also featured at the luxury Waldorf Astoria Orlando. Parking is available for a fee. This 5-star Orlando resort is smoke free.

  • 1 building
  • 502 guestrooms or units
  • 15 levels
  • 12 dining venues
  • 2 bars by the pool
  • 8 bars or lounges
  • 2 coffee shops
  • 174,000 sq ft of conference space
  • 16 sq m of conference space
  • Built in 2009
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Lazy river
  • Waterslide
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Orlando Intl. Airport (MCO) (33.1 km / 20.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Waldorf Astoria Orlando offers 502 accommodations with MP3 docking stations and DVD players. Beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Orlando resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Separate bedroom
  • MP3 dock
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 11:00 AM.

Oscar's - This restaurant serves breakfast only. A children's menu is available.

Bull and Bear - Overlooking the golf course, this restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Aquamarine - This poolside restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

The Clubhouse Grille - Overlooking the golf course, this restaurant serves lunch only. Guests can enjoy drinks at the bar. Open daily.

Peacock Alley - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course. 3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a lazy river, a waterslide, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site
  • Water skiing nearby
  • Golf lessons on site
  • Golfing on site
  • Kayaking nearby
  • Skydiving nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby
  • Yoga classes/instruction on site

Spa Services

Waldorf Astoria Spa has 22 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

  • Number of treatment rooms 22
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 45 per accommodation, per night

The resort fee includes:

  • Spa access
  • Health club access
  • Fitness center access
  • Sporting facilities or equipment
  • Shuttle service
  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 30 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 40 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Orlando Waldorf Astoria
  • Waldorf Astoria
  • Waldorf Astoria Hotel Orlando
  • Waldorf Astoria Orlando
  • Waldorf Astoria Orlando Hotel Orlando
  • Waldorf Astoria Orlando Resort
  • Waldorf Astoria Resort
  • Waldorf Astoria Orlando Resort
  • Waldorf Astoria Orlando Orlando
  • Waldorf Astoria Orlando Resort Orlando

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.