8/10 Good
Falynn S.
Feb 5, 2024
Liked: Cleanliness
Royal Peaks - Beautiful Getaway
We traveled with 4 adults & 5 kids under the age of 10, this house was perfect for this amount of people & had enough space & amenities to accomidate our group. Upon arrival property was very clean & welcoming.
PROS:
- We loved the location! Not to central, but easy access to everything we needed.
- Property size had lots of space; we felt like we had our own oasis. The court was well equipped, some grass space, & a nice pool/hot tub area. Our kids loved having all the space to play!
- Spacious & comfortable house for 2 couples & 5 kids.
- House felt safe & secure.
- Property mgmt. staff was helpful (we had to call a lot regarding pool issues)
CONS:
- Upon booking, we'd requested the pool/hot tub be heated for our stay; upon check-in we realized it was not, then I was told "I did not confirm I wanted this"... so we had to wait 24 hours for the pool to be warm enough to use. **TRIPLE CONFIRM YOU WANT THE POOL HEATED PRIOR TO ARRIVAL.
- Pool/hot tub management was a big pain! Not only did we have issues with the entire system not working (which they eventually got repaired on day 3 of our stay), but you cannot heat the pool & hot tub at the same time, which eventually wasnt hard to manage, but there was little instruction on HOW to actively heat the pool then switch to the hot tub to ensure both could be enjoyed in Janaury.
- No extras in the kitchen; had to purchase salt/pepper, batteries, paper towel, coffee, etc.
Falynn S.
Stayed 7 nights in Jan 2024