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4.3 out of 5

"Incredibly clean facility and stellar customer service at check in, breakfast and check out. " More

By a verified traveler on Thu 14 Jan 2021

Hotel Description

3-star hotel near Chandler Fashion Center

In shopping district

Stay at this Chandler hotel and you'll be within 2 miles (3 km) of Chandler Fashion Center and 6 miles (10 km) of Lone Butte Casino. Ocotillo Golf Resort and Ocotillo Golf Club are also within 6 miles (10 km).

Business services

This hotel features an outdoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. You'll appreciate the fitness center, bar/lounge, and laundry facilities.

Free Internet, flat-screen TVs

Featuring conveniences like microwaves and coffee/tea makers, the 150 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include free weekday newspapers, free local calls, and hair dryers. Housekeeping is available once per stay.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$83* Per night/room May 16 - May 17

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Courtyard Phoenix Chandler/Fashion Center ratings based on 12 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard Phoenix Chandler/Fashion Center

Everyone (7) Couples (1) Family (4)
5 out of 5
Very nice

Posted by on Apr 10, 2021

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Comment from Hotel Management

Apr 10, 2021 by Monica

Thank you for sharing!

5 out of 5
Incredibly clean facility and stellar customer service at check in, breakfast and check out.

Posted by on Jan 14, 2021

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Comment from Hotel Management

Jan 14, 2021 by Monica

Awesome! Thanks for sharing!

4 out of 5
There was some kind of children sporting event that was hosted by the hotel and so there was a large number of children that were unsupervised and running up and down hall's till late at night yelling and being loud. And a large group of adults gathered in lobby and very few ppl practicing social distancing or wearing masks

Posted by , from Chandler,Az on Dec 11, 2020

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Comment from Hotel Management

Dec 11, 2020 by Monica

We're so glad you enjoyed your stay overall! I'm so sorry that one of our groups affected your stay- we will definitely work on better ways to enforce safe distancing in the public areas. Thanks!

4 out of 5
Corona virus restrictions limited amenities and access to the hotel.

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 2, 2020 by AGM

Thank you for taking the time to share your feedback! Our team has worked hard to ensure that all health and safety concerns of our customers are met. We are glad you enjoyed your experience here and look forward to serving you during your next stay.

5 out of 5
The property was dirty / unclean. It was very uncomfortable outside my room (no air conditioning). The whole property was very unwelcoming and I will never stay at a Courtyard again. Do not get me wrong I understand that we as a country are dealing with Covid-19 and some civil unrest but this was bad! I deserve a refund!!!!

Posted by , from Bullhead City, AZ on Jun 2, 2020

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Comment from Hotel Management

Jun 2, 2020 by Assistant General Manager

Thank you for your feedback. We are very sorry your stay with us fell short of expectations. We appreciate your patience with us as we continue to adapt to all COVID-19 related changes. We’d like to use your feedback to improve, so we can continue to serve our guests with the best possible experience. Please reach out to us at {email address} so we can provide a solution for you.

5 out of 5

Posted by on Jan 10, 2020

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Comment from Hotel Management

Jan 21, 2020 by AGM

Thank you for choosing the Courtyard Phoenix Chandler/Fashion Center for your recent travels to Chandler. Commitment to service and guest satisfaction is a main focus and we are delighted you enjoyed your stay.

4 out of 5

Posted by on Aug 22, 2019

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Comment from Hotel Management

Aug 26, 2019 by Courtyard Management Team

Dear Traveler, Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area. Thank you, Courtyard Management Team

2 out of 5
We've always chosen Marriott properties when available anywhere we go and we've always been happy so this is a one-of-a-kind disappointment for us. So out of the options for booking, we chose the one whose price includes breakfast, and we registered 3 people for the room. If we list 3 people in a room w/ included breakfast, we expect 3 people to get breakfast, right? Well, it turns out that only 2 occupants would get breakfast and to top off this disappointment, there's this front desk woman named Casey who had to explain it to us in a rude manner that no matter how many occupants are registered, only 2 people would get to eat breakfast. I mean, it's not like it's a free breakfast, we specifically chose the price where the breakfast is included! Now that we're back home, I looked at the option w/ included breakfast again in the Travelocity website and indeed, it says "breakfast for 2 people" but IT CAN ONLY BE SEEN IF YOU CLICK ON THE "BREAKFAST INCLUDED" text which is not even an obvious clickable link. I would consider this as a deceptive practice and I would put the blame on both Marriott and Travelocity for this "tiny little scam" this time. Otherwise, the hotel is nice, clean and safe-looking. Like I said, Marriott has never failed us until this time.

Posted by , from Las Vegas on Jun 17, 2019

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5 out of 5
Nice clean rooms, friendly staff, convenient location and great price.

Posted by on May 12, 2019

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Comment from Hotel Management

May 13, 2019 by CY MGMT

Dear Traveler, Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area. Thank you, Courtyard Management Team

5 out of 5
The quietness and the nice staff they have that help me

Posted by on Mar 24, 2019

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Comment from Hotel Management

Mar 25, 2019 by Courtyard Management Team

Dear Traveler, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We encourage you to visit us again. Sincerely, Courtyard Management Team

About the Courtyard Phoenix Chandler/Fashion Center

Location 1100 South Price Road, Chandler, AZ 85286

Property Features

Courtyard Phoenix Chandler/Fashion Center offers its guests an outdoor pool, a spa tub, and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1518 square feet (141 square meters) and includes a conference center. A terrace, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Courtyard Phoenix Chandler/Fashion Center. This 3-star Chandler hotel is smoke free.

  • 150 guestrooms or units
  • 6 levels
  • 1518 sq ft of conference space
  • 141 sq m of conference space
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Sky Harbor International Airport (PHX) (28 km / 17.4 mi)

Room Amenities

Courtyard Phoenix Chandler/Fashion Center offers 150 accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Rollaway beds (free)
  • Housekeeping (once per stay)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 8:30 AM.

The Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Mountain climbing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Car recommended
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 1395 for adults and USD 8.95 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Phoenix Chandler/Fashion Center
  • Courtyard Phoenix Chandler/Fashion Center Chandler
  • Courtyard Phoenix Chandler/Fashion Center Hotel
  • Courtyard Phoenix Chandler/Fashion Center Hotel Chandler
  • Courtyard Phoenix Chandler / Fashion Hotel Chandler
  • Courtyard Chandler/Fashion Center Hotel
  • Courtyard Chandler/Fashion Center
  • Courtyard ChandlerFashion Cen
  • Courtyard Phoenix Chandler/Fashion Center Hotel
  • Courtyard Phoenix Chandler/Fashion Center Chandler
  • Courtyard Phoenix Chandler/Fashion Center Hotel Chandler

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.