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"The resort is located in a perfect spot for walking to dining, bars, shops, cafes. The Jr. Suite was a great size for myself. The pool is fantastic ... " More

By a verified traveler on Fri 19 Mar 2021

Hotel Description

3.5-star golf hotel near Chandler Center for the Arts

In historical district

A stay at this hotel places you within half a mile (1 km) of Chandler Center for the Arts and 6 miles (10 km) of Chandler Fashion Center. Mesa Arts Center is within 9 miles (15 km) and Phoenix Premium Outlets is within 12 miles (20 km).

18-hole golf course

A golf course, 2 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 12 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Unwind with a drink at one of the 3 bars/lounges and enjoy free perks like free self parking and an area shuttle.

Free Internet, LCD TVs

The 249 guestrooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and balconies or patios. Other amenities include 24-hour room service, premium bedding, and coffee/tea makers.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$129* Per night/room Apr 12 - Apr 13

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Presidential Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Crowne Plaza Phoenix - Chandler Golf Resort, an IHG Hotel ratings based on 39 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Crowne Plaza Phoenix - Chandler Golf Resort, an IHG Hotel

Everyone (7) Couples (2) Business (1) Family (6)
5 out of 5
The resort is located in a perfect spot for walking to dining, bars, shops, cafes. The Jr. Suite was a great size for myself. The pool is fantastic and heated. Staff was wonderful. I definitely recommend this Hotel. I wish they would go back to cleaning rooms everyday but other than that it was fantastic.

Posted by on Mar 19, 2021

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Comment from Hotel Management

Mar 22, 2021 by Heidi

We appreciate you noticing our friendly staff! Thank you for taking the time to leave a review.

5 out of 5
Really nice place to stay. Pool, fitness room, and actual rooms were up to date and very clean. Would stay here again.

Posted by on Mar 13, 2021

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Comment from Hotel Management

Mar 15, 2021 by Heidi

We appreciate you taking the time to leave a review. Thank you for noticing our state-of-the-art workout facility!

4 out of 5
rooms need upgrade, noise control (too much people noise between 10pm and 3am)

Posted by on Mar 15, 2020

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Comment from Hotel Management

Mar 23, 2020 by Heidi

Thank you for taking the time to leave a review. We appreciate your feedback and look forward to serving you again in the future.

4 out of 5
Everything was nice and satisfactiry. No complaints.

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 18, 2020 by Heidi

Thank you for the nice review! We look forward to having you stay with us again in the future.

5 out of 5
Downtown activities in walking distance. Staff super friendly and helpful.

Posted by , from Snowflake, AZ on Jan 18, 2020

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Comment from Hotel Management

Jan 21, 2020 by Heidi

Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed your stay, our staff, and our excellent location. It was a pleasure to serve you and we hope to see you again soon.

5 out of 5
Very well kept....clean, courteous staff...good food and beverage...great location.

Posted by on Jun 2, 2019

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Comment from Hotel Management

Jun 12, 2019 by Heidi

Thank you for taking the time to leave a review. We appreciate your feedback. We are pleased to hear that you enjoyed your stay. We look forward to having the opportunity to serve you again in the future.

3 out of 5
Hotel is in need of renovations. Poorly staffed and updating a previous reservation was time consuming and difficult.

Posted by on May 5, 2019

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Comment from Hotel Management

May 10, 2019 by Heidi

Thank you for taking the time to leave a review. We take our guests comments seriously, your concerns have been passed onto our management team. We apologize for any inconvenience you may have experienced. We are renovating and improving and look forward to having the opportunity to serve you again in the future.

5 out of 5
Wonderful, friendly staff. Very clean facilities. Perfect amenities.

Posted by on Apr 23, 2019

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Comment from Hotel Management

Apr 25, 2019 by Heidi

Thanks so much for taking the time to rate our resort. We are happy to hear you enjoyed your stay with us. We do have exceptional staff and top notch amenities, thank you for noticing. We hope you will give us another opportunity to further impress you in the future.

2 out of 5

Stay somewhere else

Pros: The location was central
Cons: See my comments above
Chose this hotel because of previous ratings, and the online pictures - was very disappointed overall. Room was dingy, smelled funny/stale and the furniture was very worn. The atmosphere was depressing and I was glad we weren't in our room very much during the stay. Felt like I was in an old apartment complex versus a "hotel."

Posted by , from Spokane, WA on Jul 5, 2018

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Comment from Hotel Management

Jul 13, 2018 by Katie Buchanan

Hello Wood, We are saddened to hear that you didn't enjoy your time with us. We pride ourselves in being a historic hotel, that was built in 1912. We strive for excellent customer service and we clearly missed the mark. We hope that you will give us the opportunity to make it up to you in the future.

5 out of 5

Great location

Located on the downtown square with several nice restaurants within a block or two. Nice golf course, reasonable greens fees, Recommended.

Posted by on Dec 4, 2017

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About the Crowne Plaza Phoenix - Chandler Golf Resort, an IHG Hotel

Location 1 San Marcos Pl, Chandler, AZ 85225

Property Features

Crowne Plaza Phoenix - Chandler Golf Resort, an IHG Hotel offers its guests a golf course, an outdoor pool, and a spa tub. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 5500 square feet (511 square meters) and includes conference space. A fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Crowne Plaza Phoenix - Chandler Golf Resort, an IHG Hotel. Free self parking is available. This 3.5-star Chandler hotel is smoke free.

  • 249 guestrooms or units
  • 4 levels
  • 3 buildings
  • 2 dining venues
  • 3 bars or lounges
  • 5500 sq ft of conference space
  • 511 sq m of conference space
  • Built in 1912
  • Bar by the pool
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Sky Harbor International Airport (PHX) (30.7 km / 19.1 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Crowne Plaza Phoenix - Chandler Golf Resort, an IHG Hotel offers 249 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. This Chandler hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony or patio
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

AJs Restaurant - This café serves breakfast only.

1912 Bar and Lounge - Onsite lobby lounge. Open daily.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course. An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Golf driving range on site
  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Pet Policy

  • Pets: USD 25 per pet, per stay
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room coffee
  • Parking
  • Housekeeping

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18.00 per person (approximately)
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Golf Resort
  • Crowne Plaza San Marcos
  • Crowne Plaza San Marcos Golf
  • Crowne Plaza San Marcos Golf Chandler
  • Crowne Plaza San Marcos Golf Resort
  • Crowne Plaza San Marcos Golf Resort Chandler
  • Resort San Marcos
  • San Marcos Crowne Plaza
  • San Marcos Golf Resort
  • San Marcos Resort
  • Crowne Plaza Phoenix Chandler Golf Resort
  • Crowne Plaza Phoenix Chandler Golf
  • Crowne Plaza San Marcos Golf Hotel Chandler
  • Crowne Plaza Chandler
  • Chandler Crowne Plaza
  • Crowne Plaza Golf
  • Chandler Crowne Plaza
  • Crowne Plaza Chandler
  • Crowne Plaza Phoenix Chandler Golf Resort
  • Crowne Plaza Phoenix - Chandler Golf Resort, an IHG Hotel Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.