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Home2 Suites by Hilton Phoenix Chandler

3-star property
2490 West Queen Creek Road, Chandler, AZ 1-855-201-7819
4.4 out of 5
Excellent!
See all 13 travelocity Reviews

"The bed and pillows were not comfortable. However, the hotel location was incredibly close the event we attended. " More

By a verified traveler on Tue 28 Jun 2022

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Hotel Description

Enjoy the outdoor pool at this 3-star Chandler hotel

In Chandler

You'll find Ocotillo Golf Club and Ocotillo Golf Resort within 3 miles (5 km) of this hotel. Also, Zelma Basha Salmeri Gallery is within 3 miles (5 km) and Chandler Fashion Center is within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like self-serve breakfast and free self parking.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$93* Per night/room Jul 7 - Jul 8

Studio, 1 Queen Bed, Accessible, Non Smoking (w/ bathtub)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Accessible, Non Smoking (hearing accessible)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Accessible, Non Smoking (w/ roll-in shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Home2 Suites by Hilton Phoenix Chandler ratings based on 13 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Home2 Suites by Hilton Phoenix Chandler

Everyone (6) Couples (3) Family (3)
5 out of 5

Posted by on Feb 17, 2023

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Comment from Hotel Management

Mar 12, 2023 by Owner

Bismillah, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

5 out of 5

Posted by on Jan 2, 2023

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3 out of 5
The bed and pillows were not comfortable. However, the hotel location was incredibly close the event we attended.

Posted by on Jun 28, 2022

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Comment from Hotel Management

Jun 29, 2022 by Manager

Thank you for your feedback Lakeesha, we are always trying to improve our guest experience and we will take your comments into account. We hope you'll give us another chance the next time you're in the area.

5 out of 5
Friendly staff, clean.

Posted by on Feb 10, 2022

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Comment from Hotel Management

Feb 11, 2022 by Manager

Thank you, Lisa, we are very happy to see you enjoyed your stay. We hope to welcome you back next time you are in town!

5 out of 5

Posted by on Feb 9, 2022

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5 out of 5
I liked that there was a fridge & microwave. It was a familly trip of 5 & very comfortable.

Posted by on Oct 11, 2021

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5 out of 5
Great location and service

Posted by on Jun 2, 2021

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Comment from Hotel Management

Jun 3, 2021 by Hotel Management

Thank you for your review! We're glad to see you enjoyed your stay and hope we can welcome you back soon!

3 out of 5
The queen size bed were much smaller, more like a full size. I honestly thought they made a mistake by giving us the wribg room. But I was told there was no mistake that their queen is more like an European sizing. That should be addressed before anyone books their hotel.

Posted by on Feb 9, 2021

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Comment from Hotel Management

Feb 10, 2021 by Hotel Management

Thank you for your review!

5 out of 5
Love how clean and they took all the precautions during this time!! Definitely will be back!!

Posted by , from Tucson on Sep 1, 2020

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Comment from Hotel Management

Sep 1, 2020 by Hotel Management

Hello Vanessa, , Thank you for your review! We're glad to see you enjoyed your stay and hope we can welcome you back soon!

2 out of 5
The price on Travelocity app was different when I arrived at the hotel. The room/bed I booked on the app was different than what I received. The room was dusty and dirty, very disappointed as the ratings said otherwise.

Posted by , from Chandler, Arizona on Jun 21, 2020

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Comment from Hotel Management

Jun 23, 2020 by Nicholas

I would like to personally thank you for your recent feedback. I sincerely apologize that there was a price discrepancy upon arriving at the hotel. Please feel free to contact us directly to resolve this issue. We truly strive to ensure each and every guest enjoys their stay and leaves happy! Responses like yours truly help us to better our team and hotel.

About the Home2 Suites by Hilton Phoenix Chandler

Location 2490 West Queen Creek Road, Chandler, AZ 85248

Property Features

Home2 Suites by Hilton Phoenix Chandler offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A terrace, barbecue grills, and a picnic area are also featured at the business-friendly Home2 Suites by Hilton Phoenix Chandler. Self parking is free.

  • 126 guestrooms or units
  • 4 levels
  • Built in 2016
  • Breakfast available (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Home2 Suites by Hilton Phoenix Chandler offers 126 accommodations with irons/ironing boards and complimentary toiletries. Accommodations are furnished with double sofa beds. 50-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers. This Chandler hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room kitchenette
  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Kitchenware
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free self-serve breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain climbing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • UnionPay
  • Credit card pre-authorization
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Home2 Suites by Hilton Phoenix Chandler Hotel Chandler

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.