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4.9 out of 5

"They were a delight so friendly and the room was heavenly " More

By a verified traveler on Mon 18 Jul 2022

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Hotel Description

3-star hotel near Mesa Riverview

Mesa Grande stay

With a stay at this Mesa Grande hotel, you'll be within half a mile (1 km) of Mesa Riverview and 2 miles (3 km) of Sloan Park. Hohokam Stadium and Arizona Museum of Natural History are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and free perks like buffet breakfast and free self parking.

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$117* Per night/room Oct 5 - Oct 6

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed (with Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Multiple Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Place Phoenix/Mesa ratings based on 17 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Phoenix/Mesa

Everyone (4) Couples (3) Family (11)
5 out of 5
They were a delight so friendly and the room was heavenly

Posted by on Jul 18, 2022

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Comment from Hotel Management

Jul 19, 2022 by Customer Service

Thanks for the amazing review, Samantha! It's lovely you enjoyed your time at Hyatt Place Phoenix/Mesa so much! We strive for excellence and your praise for our team and rooms lets us know we're doing our job. We're thrilled to have provided such a memorable and fantastic experience for you. We can't wait to see you again soon!

5 out of 5
The pullout couch cushions in our room were very stained

Posted by , from Billerica on May 16, 2022

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Comment from Hotel Management

May 16, 2022 by Customer Service

Thank you for the 5/5 rating, Cheryl! We're happy you had a pleasant stay with us. It's unfortunate you had such challenges with our pullout couch. We're disappointed we couldn't accommodate your needs and fix the problem. We hold ourselves to a higher standard. We'll address your concern with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon!

5 out of 5

Posted by on Mar 22, 2022

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5 out of 5
Very friendly front desk staff

Posted by on Mar 17, 2022

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Comment from Hotel Management

Mar 23, 2022 by Customer Service

Thank you for the excellent rating, Keltie! We're so glad that you've enjoyed your stay at Hyatt Place Phoenix/Mesa so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction. We'll be sure to pass your compliments along to our team. Thanks again for taking the time to share your thoughts with us. We look forward to seeing you again soon.

5 out of 5
Grea5

Posted by on Jan 22, 2022

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Comment from Hotel Management

Jan 22, 2022 by Customer Service

Thank you for the 5/5 rating, Emily! It's excellent you enjoyed your time at Hyatt Place Phoenix/Mesa so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

5 out of 5
Clean, friendly staff.

Posted by on Nov 8, 2021

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Comment from Hotel Management

Nov 8, 2021 by Customer Service

Marisol, We're delighted to know you were pleased with your stay at Hyatt Place Phoenix/Mesa! We're so glad that you trusted in us to keep you satisfied and comfortable throughout your time with us. We're glad you liked our clean accommodations and friendly staff! If there's anything else we can do to make your next stay even better, don't hesitate to let us know, Marisol! We hope to see you again soon!

5 out of 5
Clean and friendly staff

Posted by on Oct 14, 2021

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Comment from Hotel Management

Oct 14, 2021 by Customer Service

Thank you for the excellent review, Deborah! It's lovely you had such a pleasant experience at Hyatt Place Phoenix/Mesa! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding! We look forward to hosting you again soon for another amazing experience!

5 out of 5
I stayed at 4 hotels during my trip, this was the best. The check in was very friendly and helpful, the hot tub worked and helped me loosen up my joints, many eating places near by and some a little further out. All this was on an easy to read paper of helpful hints. I really enjoyed my stay with this hotel.

Posted by on Sep 28, 2021

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Comment from Hotel Management

Sep 28, 2021 by Customer Service

Thanks for the amazing review, Joyce! It's excellent your time at Hyatt Place Phoenix/Mesa was so fantastic! We take great care in providing top-notch service for all of our guests. Your praise for our team and accommodations lets us know we're doing our job! We look forward to hosting you again soon so we can share another splendid experience with you! Have a fantastic day!

5 out of 5

Posted by on Sep 17, 2021

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4 out of 5
This was a nice hotel. The breakfast was good. The rooms were nice. In our particular room, the air conditioner was leaking, but overall the room was nice. The hotel had a great view of Bass Pro Shop.

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 12, 2021 by Customer Service

Thank you for the 4/5 review! It's excellent you enjoyed your time with us so much! We're delighted you appreciated our delicious breakfasts. We care deeply about the happiness and satisfaction of our guests so we'll address your concerns regarding our air conditioning with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon! Have a beautiful day!

About the Hyatt Place Phoenix/Mesa

Location 1422 W Bass Pro Drive, Mesa, AZ 85201

Property Features

Hyatt Place Phoenix/Mesa offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 1300 square feet (121 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Hyatt Place Phoenix/Mesa. Self parking is free. This 3-star Mesa hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 4 levels
  • 1300 sq ft of conference space
  • 121 sq m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hyatt Place Phoenix/Mesa offers 152 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast from 7:00 AM to 9:00 AM.

Gallery - This café serves breakfast, lunch, dinner, and light fare.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at 2 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and GBAC STAR Facility Accreditation (global expert).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Staffed front desk
  • Smoke detector
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Phoenix/mesa
  • Hyatt Place Phoenix/mesa Hotel
  • Hyatt Place Phoenix/mesa Hotel Mesa
  • Hyatt Place Phoenix/mesa Mesa
  • Hyatt Place Phoenix/Mesa Mesa
  • Hyatt Place Phoenix/Mesa Hotel
  • Hyatt Place Phoenix/Mesa Hotel Mesa

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.