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Red Roof Inn Phoenix - Midtown

2-star property
4130 N Black Canyon Hwy, Phoenix, AZ 1-855-201-7819
2.2 out of 5
See all 10 travelocity Reviews

"The location was convenient the pool was clean. Th " More

By a verified traveler on Fri 19 Jun 2020

Points Of Interest

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Hotel Description

Hotel near Grand Canyon University in Phoenix

Alhambra stay

Your stay at this Alhambra hotel places you within 3 miles (5 km) of Grand Canyon University and GCU Arena. Encanto Park and Saint Joseph's Hospital and Medical Center are also within 3 miles (5 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. The front desk is staffed around-the-clock and laundry facilities are on offer.

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$72* Per night/room Jun 18 - Jun 19

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Red Roof Inn Phoenix - Midtown ratings based on 10 Verified Reviews

Review Summary
2.2 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Red Roof Inn Phoenix - Midtown

Everyone (3) Couples (3) Family (5)
1 out of 5
They canceled our room before we even checked in. No explanation or details. Super disappointed. We didn’t even get to stay overnight.

Posted by , from SAN DIEGO on Apr 29, 2023

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Comment from Hotel Management

Apr 29, 2023 by Sophia CSR

Hi Michelle,We apologize for this interaction and will follow up with the team to ensure this does not happen in the future to you or any other guest. Please be assured that this is not an everyday occurrence with our team. We hope you will give us another opportunity in the future.

2 out of 5
We wanted non smoking room. Bedspreads had cigarette burns. Run down condition.

Posted by on Mar 25, 2023

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Comment from Hotel Management

Mar 26, 2023 by Sophia CSR

Hi David,Thank you for your review. We apologize for any inconvenience caused by the strong smokey smell in the room and the dated appearance. We take all feedback seriously and will work to address these issues to ensure a more comfortable and enjoyable experience for all of our guests in the future. We appreciate your business and hope to have the opportunity to provide a better experience on your next visit.

2 out of 5
Room smelled very bad, sheets where dirty. not a good place to stay with family. Do not recommend this hotel.

Posted by on Feb 19, 2023

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Comment from Hotel Management

Feb 23, 2023 by Sophia CSR

Hi Loreto,Thank you for your review and feedback about the service received from our team. We apologize for this interaction and will follow up with the team to ensure this does not happen in the future to you or any other guest. Please be assured that this is not an everyday occurrence with our team. We hope you will give us another opportunity in the future.

4 out of 5

Posted by on Mar 27, 2022

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2 out of 5
It was close to where we had events and plans. It was dirty, smelled bad of old cigarettes. Bedding had stains and holes. Mattress was old, and could feel springs. Doors did not seal, could see light around doors when closed. Not enough pillows. Tv programming was local only and bad signal. Old and falling apart. Cost too much for what it is.

Posted by on Mar 7, 2022

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Comment from Hotel Management

Mar 8, 2022 by Sophia CSR

Hello, I recognize your time is valuable and appreciate the feedback you have taken the time to provide. Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our housekeeping team to ensure this is an isolated incident. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

2 out of 5

Posted by on Mar 27, 2021

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Comment from Hotel Management

Apr 6, 2021 by Sophia CSR

Hello, It is apparent from your rating that you did not really enjoy your experience with us. We are sorry for all our shortcomings. However, we would like to know from you about the areas where improvement is needed. Please feel free to give in your comments and suggestions. We hope to provide you with a flawless experience in the future!

2 out of 5
Upon arrival, had to check in from outside through a window (on a chilly, winding night), parking area was gated so key was needed to enter parking. Asked for non-smoking room, smelled like an ashtray. Bathtub was stained and missing much of it's finish. No hair dryer. Lots of empty rooms available but overnight guests were all in same area. Stayed on 1st floor, guests above us were apparently up all night, their floor/our ceiling creaked and snapped all night long. There were 2 in our room, only 1 key provided. Insufficient towels/washcloths. Not the dirtiest room we've stayed in, but not clinically clean as would be expected during Covid 19 outbreak. Upon leaving, receipt provided had someone else's credit card attached to billing.

Posted by , from Brenda, AZ on Dec 26, 2020

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Comment from Hotel Management

Dec 26, 2020 by Sophia,CSR

Ms.Mary, Thank you for staying with us. We apologize for the inconvenience faced by you. We will surely forward your valuable feedback to our team for improvements. We hope to earn your business on future travels so that you can see our continuous improvement.

5 out of 5
The location was convenient the pool was clean. Th

Posted by on Jun 19, 2020

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Comment from Hotel Management

Jun 20, 2020 by Sophia,CSR

Hello, Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services. Keep staying with us!

1 out of 5
Smelly room, dirty room, heater did not work properly, bathroom had hairs, located next to noisy fwy, sheets smelled, bad tv reception. No place close to eat. Area looked unsafe. Many ppl just drove in through security gate without scanning hotel card.

Posted by on Mar 4, 2020

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Comment from Hotel Management

Mar 5, 2020 by Sophia,CSR

Hello, Thank you for sharing your review. Please be assured that we are completely safe and secure property. Our guest's safety and well being is our topmost priority. I assure you that we will take appropriate measures taken to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

1 out of 5
We booked this online and when we showed up we didn't like the location. It's right on the highway and in a very bad area. The hotel is completely gated with high security. The staff was amazing and we were very grateful that they gave us a refund on the spot. I can't comment on the rooms, in sure very nice as it's all new. It just wasn't for us

Posted by on Feb 22, 2020

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Comment from Hotel Management

Feb 24, 2020 by Sophia,CSR

Hello, Thank you for sharing your review. We apologize for the inconvenience faced by you. We will hope you to give us another chance to improve our services to serve you better in the future.

About the Red Roof Inn Phoenix - Midtown

Location 4130 N Black Canyon Hwy, Phoenix, AZ 85017

Property Features

As a guest of Red Roof Inn Phoenix - Midtown, you'll find a vending machine, coffee/tea in a common area, and laundry facilities. Public spaces have free WiFi. Self parking is free. This Phoenix hotel is smoke free.

  • 146 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 1992
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Red Roof Inn Phoenix - Midtown offers 146 accommodations, which are accessible via exterior corridors and feature irons/ironing boards and blackout drapes/curtains. 32-inch flat-screen televisions come with cable channels. This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Microwave
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Toothbrush and toothpaste available
  • Desk chair

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 2 per room (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and staff at the property wear personal protective equipment. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 6 Black Canyon
  • 6 Phoenix Black Canyon
  • Black Canyon Phoenix
  • Motel 6 Black Canyon
  • Motel 6 Phoenix Black Canyon
  • Red Roof Inn Phoenix Midtown
  • Red Roof Inn Phoenix - Midtown Hotel
  • Red Roof Inn Phoenix - Midtown Phoenix
  • Red Roof Inn Phoenix - Midtown Hotel Phoenix

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.