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"Staff were friendly and explained things well when asked for directions. Only thing I'd improve is ice machines on every floor " More

By a verified traveler on Tue 20 Feb 2024

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Hotel Description

Hotel near Oregon Convention Center in Portland

Northeast Portland stay

Within a 10-minute walk of this Northeast Portland hotel, you'll find Oregon Convention Center and Moda Center. Also, Veterans Memorial Coliseum is within half a mile (1 km) and Pioneer Courthouse Square is within 2 miles (3 km).

Round-the-clock service

Self parking is available and the hotel's front desk is staffed around-the-clock. WiFi in public areas is free. Luggage storage and a safe deposit box are also provided.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$101* Per night/room Apr 1 - Apr 2

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Inn At The Convention Center ratings based on 24 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Inn At The Convention Center

Everyone (14) Couples (5) Family (2)
4 out of 5
Staff were friendly and explained things well when asked for directions. Only thing I'd improve is ice machines on every floor

Posted by on Feb 20, 2024

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Comment from Hotel Management

Feb 26, 2024 by Nathan

Cynthia, We aim to provide a warm welcome for all of our guests, I am I am glad our staff was able to take good care of you during you stay. Thank you for staying with us and we hope to host you again in the future.

5 out of 5

Posted by on Nov 29, 2023

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Comment from Hotel Management

Dec 20, 2023 by Nathan

Kristin, Thank you for taking the time to leave this positive review. I am glad to see you enjoyed your stay.

4 out of 5

Posted by on Aug 26, 2023

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Comment from Hotel Management

Sep 25, 2023 by Nathan

Rosemary, Thank you for choosing to stay with us. I am glad to see you enjoyed your stay. We hope we get the chance to host you again.

1 out of 5
If I could give zero stars I would. The place looked like it was straight out of Scarface or grand theft auto. Super run down. Dirty. Noise. The pictures looked okay online when we booked it so we gave it the benefit of the doubt. Thought maybe the bed rooms were updated a little more. Nope. Not to mention I thought we were going to get stuck on the elevator just when going up one floor with how loud and clunky it was. We needed up taking the stairs after that experience. The bed room looked like a place you would take a $10 hooker for an hour. Smelled like a corner lot antique shop from the hills have eyes. My wife and I didn’t feel safe being there and especially not sleeping in that bed. My wife actually opened up to the mattress to check for bed bugs. If the place was this dirty I can’t imagine they kept up on cleaning the units and sheets after each visit from other customers. This place needs to be burned down. Surprised we didn’t see a rat family burrowing in the pillows. Though it wouldn’t have been shocking.

Posted by on Aug 20, 2023

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Comment from Hotel Management

Aug 23, 2023 by Nathan

Allan, I am sorry to hear you had such a negative experience during your time at ICC. I assure you our team works hard to ensure the property is well maintained and properly cleaned every single day and between each and every guest. We value our guests and their experience and always want it to exceed expectations. I am sorry that was not the case. I will reach out directly to discuss your concerns further.

2 out of 5
This property looks unkempt from the outside and I was hoping the inside was better. Unfortunately, the inside is even worse. There is a smell throughout the hotel, I can describe as musky with years of old cigarette smoke. All around the premises it's dirty, as in

Posted by on Aug 15, 2023

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Comment from Hotel Management

Aug 16, 2023 by Ray W., General Manager

Hi Jazmin,We are so sorry to have missed your expectations. Please know we are getting ready for some fantastic landscaping improvements. We are a 54 year old hotel, with that comes character. Please check in on us in the future.

5 out of 5

Posted by on May 10, 2023

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Comment from Hotel Management

Jun 13, 2023 by Nathan

Kathleen, Thank you very much for the 5 star review. It makes us smile when our guests have such a wonderful experience while staying with us.

5 out of 5
The parking is extra 15. That should be mentioned in Travelocity. However I think it is still reasonable or good price considering the location, microwave, coffee machine, and fridge. Although it is older building, there seems like updates here and there, showing well cared. Overall it is comfortable and good. The room is traditional and has good space. Very clean. I am happy.

Posted by on Jan 25, 2023

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Comment from Hotel Management

Feb 2, 2023 by Nathan

Kyoko, I am glad to hear you enjoyed the amenities in the room and we appreciate the shout out of the cleanliness of the room and property. Our team works hard every day to take care of this older building. We will review the parking verbiage, thank you for pointing that out to us. I am glad to hear you were happy with your stay. We hope to see you again in the future.

5 out of 5

Posted by on Oct 4, 2022

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5 out of 5

Posted by on Sep 26, 2022

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2 out of 5
Not worth the price

Posted by on Feb 10, 2022

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Comment from Hotel Management

Apr 2, 2022 by Tara

We are sorry to hear you didn't have a great experience at our Hotel. Our mission is to provide great customer service, so we are sorry we let you down. We will take your feed back into consideration.

About the Inn At The Convention Center

Location 420 NE Holladay St, Portland, OR 97232

Property Features

Inn At The Convention Center offers its guests tour/ticket assistance, a vending machine, and a front-desk safe. Event space at this hotel measures 675 square feet (63 square meters) and includes conference space. WiFi is free in public spaces. For a fee, parking is available. This Portland hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 5 levels
  • 675 sq ft of conference space
  • 63 sq m of conference space
  • Built in 1964
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Portland Union Station (1.9 km / 1.2 mi)
  • Metro station: NE Grand & Holladay Stop (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Inn At The Convention Center offers 97 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.

Pet Policy

  • Pets: USD 25 per accommodation, per night, plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Children stay free - maximum age 17
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per day
  • Pet fee: USD 25 per accommodation, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Convention Center Inn
  • Inn Convention Center
  • Inn At The Hotel Portland
  • Inn Convention Center Portland
  • Hotel At
  • Inn At The Hotel Portland
  • Inn Convention Center Portland
  • Inn At The Convention Center Hotel
  • Inn At The Convention Center Portland
  • Inn At The Convention Center Hotel Portland

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.