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4.0 out of 5

"Everything was perfect and to my liking!! " More

By a verified traveler on Sun 12 Jun 2022

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Hotel Description

Hotel near North Carolina State University in Raleigh

Heart of Raleigh

Within a 15-minute walk of this Glenwood South hotel, you'll find William Peace University and Diplomat Health Center. North Carolina State University and Village District are also within 2 miles (3 km).

Business services

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a terrace, and a snack bar/deli are also offered.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$161* Per night/room Feb 19 - Feb 20

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

One King Bed, Non-Smoking, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hampton Inn & Suites Raleigh Downtown ratings based on 9 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hampton Inn & Suites Raleigh Downtown

Everyone (6) Couples (2) Family (1)
5 out of 5
Everything was perfect and to my liking!!

Posted by on Jun 12, 2022

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Comment from Hotel Management

Jun 29, 2022 by Lynnsey H., GM, Hampton Inn & Suites, Dwntwn Ralei

Hi Robert, We are thrilled to hear about the exceptional service at Hampton Inn and Suites Raleigh Downtown that you received from our associates and how they exceeded your expectations. We are dedicated to providing a meaningful and seamless stay for all of our guests, and we thank you for your kind compliments We will enjoy sharing your comments with everyone. It was our pleasure to serve you, and we hope to see you again soon. Regards, Lynnsey H., Front Desk Manager

4 out of 5
It is LOUD but you are downtown in the middle of the bar district! What do you expect? Great stay and would stay here again

Posted by on Oct 19, 2021

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Comment from Hotel Management

Nov 16, 2021 by Lynnsey H., GM, Hampton Inn & Suites, Dwntwn Ralei

Hi Santina, This is truly wonderful to read, and we are so very delighted to learn how much you enjoyed your visit to our hotel! I am sure it was a wonderful opportunity to take advantage of the vibrancy of Raleigh that keeps our guests coming back year after year. We do pride ourselves on always providing top notch exceptional service to all of our guests. It is so fantastic to hear that you were able to experience and recognize that. It sounds like we will certainly be seeing you again sometime soon! Regards, Lynnsey H., GM

5 out of 5

Posted by on Oct 18, 2021

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4 out of 5
Surrounding noise from bars until early morning. Glad ear plugs are supplied.

Posted by on Sep 22, 2019

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3 out of 5

Posted by on Sep 3, 2019

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5 out of 5
I loved that the property was close to all of the action. The hotel was a bit noisy, but it wasn’t a problem for us because it made us feel close to the action. If you are looking for quiet, this may not be your hotel.

Posted by , from Purvis, MS on Apr 25, 2019

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Comment from Hotel Management

Apr 27, 2019 by Josh J - Guest Services Manager

Thank you very much for taking the time to fill out our customer service survey! We greatly appreciate you taking the time to share your feedback with us. Here at the Hampton Inn and Suites, our staff is always willing to go above and beyond for our guests while delivering world class service and it would not be possible without the feedback from guests like you. We are dedicated to being the best hotel in Raleigh! Thank you again for the great review of our property! I so happy to hear that you had a great stay with us! Please do not hesitate to let me know when you are coming back to Raleigh; we would love to have you back to the hotel! Thank you for making us your Raleigh home!

4 out of 5
The occasional previous reviews mentioning noise concerns are right. But front desk staff cracked me up when checking in, saying room selection is important on Saturday night. He asked me if we plan to be back to the room before 2am and sleep. "Yes". So, he placed us on the top floor and away from the noisy street and bar scenes. We could still hear the crowds and music, but not disturbing.

Posted by on Feb 5, 2019

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Comment from Hotel Management

Feb 6, 2019 by Alex

Thank you very much for taking the time to fill out our customer service survey! We greatly appreciate you taking the time to share your feedback with us. Thank you for writing a review of our hotel! Here at the Hampton Inn and Suites, our staff is always willing to go above and beyond for our guests while delivering world class service and it would not be possible without the feedback from guests like you. We are always trying to find ways to achieve the highest quality of service, so I would be interested to learn more about what brought you to Raleigh this time? Any additional information would be appreciated greatly. We are dedicated to being the best hotel in Raleigh! I would like to apologize about the noise outside of the hotel. We are located right in the middle of the hospitality district so there is always something going on in the neighborhood. We are currently looking into various noise cancelling solutions that will benefit our hotel guests. Again, I am very sorry about the level of outside noise. Thank you again for the review of our property! Thank you for making us your Raleigh home!

1 out of 5
I was on the third floor. When I checked into my room, I noticed that there were two pairs of earplugs on the desk. Things seemed pretty quite at the time, so I did not worry. Went out for dinner and a movie with my college age son. Came back to my room around 11:30, and heard some thumping base coming from the window. Opened the curtains, and saw that there was a bar just across the street with people sitting outside drinking and listen to music. Immediately called the manager to complain about the noise. He apologized for the inconvenience, and said that he would call the manager of the bar to ask the to turn down the music. Thirty minutes later the music was still thumping. I call the manager again. He said that he has called the police and would comp my room. He also said that the bar was not usually a problem on a Tuesday night (hmm, then why the earplugs on the desk?). The music did not stop until after 2:00 am. Seems like a great hotel that is ruined by late night music.

Posted by on May 11, 2018

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5 out of 5

Great place for the Glenwood Area

Pros: CJ and the staff
Cons: Could do a little better monitoring the breakfast area - coffee station ran out of skim milk, stirrers, and cups.
Location: Great location. Lots of neighborhood restaurants and bars. Go to IMURJ (pronounced "emerge") to check out some great music.
The hotel was set back of the main road (Glenwood) and was easy to get in and out. Our room was quiet even with the all the local bars and music. Nice touch - ear plugs in the room, just in case. Staff was very friendly - CJ checked us in quickly while we joked about nice weather.

Posted by , from Maryland on Feb 26, 2018

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Comment from Hotel Management

Apr 7, 2018 by Alex

Thank you very much for taking the time to fill out our customer service survey! We greatly appreciate you taking the time to share your feedback with us. Thank you for writing a review of our hotel! Here at the Hampton Inn and Suites, our staff is always willing to go above and beyond for our guests while delivering world class service and it would not be possible without the feedback from guests like you. We are always trying to find ways to achieve the highest quality of service, so I would be interested to learn more about what brought you to Raleigh this time? Was there something specific that you loved about the hotel and are there things that we could improve on? Any additional information would be appreciated greatly. We are dedicated to being the best hotel in Raleigh! Thank you again for the review of our property! I am happy to hear that you had a great stay with us. Please do not hesitate to let me know when you are coming back to Raleigh; we would love to have you back to the hotel! Thank you for making us your Raleigh home!

About the Hampton Inn & Suites Raleigh Downtown

Location 600 Glenwood Ave, Raleigh, NC 27603

Property Features

Hampton Inn & Suites Raleigh Downtown offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. You'll find a business center on site. WiFi and wired Internet are free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hampton Inn & Suites Raleigh Downtown. For a fee, parking is available. This Raleigh hotel is smoke free.

  • 126 guestrooms or units
  • 5 levels
  • Built in 2012
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Raleigh Union Station (1.4 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hampton Inn & Suites Raleigh Downtown offers 126 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers and hair dryers. This Raleigh hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Bathrooms are partially open
  • LCD television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Noise-free rooms not guaranteed
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 8.00 per night
  • Pet fee: USD 50 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Hotel Raleigh Downtown
  • Hampton Inn Raleigh Downtown
  • Hampton Inn Raleigh Downtown Hotel
  • Hampton Inn Suites Raleigh Downtown
  • Hampton & Suites Raleigh
  • Hampton Inn & Suites Raleigh Downtown Hotel
  • Hampton Inn & Suites Raleigh Downtown Raleigh
  • Hampton Inn & Suites Raleigh Downtown Hotel Raleigh

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.