Skip to main content
Beginning of main content
4.3 out of 5

"Asst mgr very helpful In dealing with day early check in. Still trying to deal with Travelocity in getting $$ back. Paid for 2 nights & oh stayed on ... " More

By a verified traveler on Sat 02 Oct 2021

Enter dates to see availability

Hotel Description

4-star hotel near Crabtree Valley Mall

Crabtree stay

Your stay at this Crabtree hotel places you within 2 miles (3 km) of Crabtree Valley Mall and Shelley Lake Park. Laurel Hills Park and North Hills Shopping Center are also within 3 miles (5 km).

Renovated in 2016

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$109* Per night/room Oct 23 - Oct 24

Room, 1 King Bed, Accessible (Transfer Shower, Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Transfer Shower, Mobility & Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Raleigh Crabtree Valley ratings based on 24 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Raleigh Crabtree Valley

Everyone (14) Couples (2) Business (1) Family (6)
5 out of 5

Posted by on Dec 17, 2021

Was this review helpful to you?
5 out of 5
Room

Posted by on Oct 11, 2021

Was this review helpful to you?
Comment from Hotel Management

Oct 13, 2021 by Terry G, Assistant General Manager

Thank you for your 5 star rating.

5 out of 5
Asst mgr very helpful In dealing with day early check in. Still trying to deal with Travelocity in getting $$ back. Paid for 2 nights & oh stayed one.

Posted by on Oct 2, 2021

Was this review helpful to you?
Comment from Hotel Management

Oct 13, 2021 by Terry G, Assistant General Manager

You are very welcome and it was my pleasure to assist.

5 out of 5

Posted by on Sep 28, 2021

Was this review helpful to you?
4 out of 5
Kitchen seems disorganized and confused. Also, no complimentary coffee in lobby area

Posted by on Sep 28, 2021

Was this review helpful to you?
Comment from Hotel Management

Oct 13, 2021 by Terry G, Assistant General Manager

Thank you for taking a moment to share your experience.

1 out of 5
Very clean room, pool was closed but wasn’t mentioned on their website. Kitchen wasn’t working so no food, shuttle service wasn’t working either.

Posted by on Jun 27, 2021

Was this review helpful to you?
Comment from Hotel Management

Jul 5, 2021 by Anonymous

We do apologies about the inconveniences, these are also stated on our main page. We so hope that you stay with us in the future. Thank you for your review

4 out of 5

Posted by on Jan 2, 2020

Was this review helpful to you?
Comment from Hotel Management

Jan 6, 2020 by Kevin Raney

Thank you for your 4 out of 5 rating.

4 out of 5

Posted by on Nov 2, 2019

Was this review helpful to you?
Comment from Hotel Management

Nov 3, 2019 by kevin

Thank you for your 4 out of 5 review.

5 out of 5
Great hotel but water pressure in shower was horrible

Posted by on Oct 6, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 8, 2019 by Caryn

We're so glad you had enjoyed our hotel! Thank you for the feedback about the water pressure... our maintenance team is looking into the issue so your next stay with us will be perfect!

5 out of 5

Posted by on Jul 21, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 22, 2019 by Sales Department

Thank you for the perfect 5 out of 5 feedback :)

About the DoubleTree by Hilton Raleigh Crabtree Valley

Location 4100 Glenwood Ave, Raleigh, NC 27612

Property Features

DoubleTree by Hilton Raleigh Crabtree Valley offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 4100 square feet (381 square meters) and includes a conference center. The business-friendly DoubleTree by Hilton Raleigh Crabtree Valley also features multilingual staff, concierge services, and a front desk safe. Self parking is free. A complete renovation of DoubleTree by Hilton Raleigh Crabtree Valley was completed in June 2016. This 4-star Raleigh hotel is smoke free.

  • 176 guestrooms or units
  • 12 levels
  • 4100 sq ft of conference space
  • 381 sq m of conference space
  • Built in 1974
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Raleigh Union Station (9.3 km / 5.8 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

DoubleTree by Hilton Raleigh Crabtree Valley offers 176 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 45-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

The Pub - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 10 for adults and USD 5 for children (approximately)
  • Crib (infant bed) fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crabtree Holiday Inn
  • Holiday Inn Crabtree
  • Holiday Inn Crabtree Hotel
  • Holiday Inn Crabtree Hotel Raleigh Valley
  • DoubleTree Hilton Raleigh Crabtree Valley Hotel
  • Holiday Inn Crabtree Hotel Raleigh
  • Holiday Inn Raleigh Crabtree Valley Hotel
  • Holiday Inn Crabtree Valley Hotel
  • Holiday Inn Crabtree Valley
  • DoubleTree Hilton Raleigh Crabtree Valley
  • DoubleTree by Hilton Raleigh Crabtree Valley Hotel
  • DoubleTree by Hilton Raleigh Crabtree Valley Raleigh
  • DoubleTree by Hilton Raleigh Crabtree Valley Hotel Raleigh

You should know

  • The seasonal pool will open in June and close in September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://travel.travelocity.com/Raleigh-Hotels-DoubleTree-by-Hilton-Raleigh-Crabtree-Valley.h25703-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Raleigh-Hotels-DoubleTree-by-Hilton-Raleigh-Crabtree-Valley.h25703-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Raleigh-Hotels-DoubleTree-by-Hilton-Raleigh-Crabtree-Valley.h25703-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.