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4.0 out of 5

"Well equiped kitchens in the room very clean rooms. Only negative was that the beds are very hard and uncomfortable. " More

By a verified traveler on Thu 02 Aug 2018

Hotel Description

Richmond aparthotel in South Richmond area

In Richmond

Your stay at this South Richmond aparthotel places you within 6 miles (10 km) of Shockoe Slip and artspace. Blue Bee Cider and Richmond Old City Hall are also within 6 miles (10 km).

Business services

This aparthotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the 24-hour business center. There's a 24-hour fitness center on site, and laundry facilities and free newspapers are also offered.

Free Internet, kitchens

The 104 apartments feature flat-screen TVs with cable channels, free WiFi and free wired Internet, and kitchens with refrigerators and microwaves. Other amenities include dining areas, coffee/tea makers, and free local calls. Weekly housekeeping is available.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$80* Per night/room Apr 7 - Apr 8

Studio Suite, 1 Queen Bed, Accessible, Bathtub (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Candlewood Suites Richmond-South ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Candlewood Suites Richmond-South

Everyone (2)
4 out of 5

Nice room

Well equiped kitchens in the room very clean rooms. Only negative was that the beds are very hard and uncomfortable.

Posted by on Aug 2, 2018

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Comment from Hotel Management

Aug 7, 2018 by J. Pleasant

We certainly do apologize for the firmness of the beds during your stay! However, we are excited that you were please with the room layout and the cleanliness! Stop through and stay with again when you are in the area!

4 out of 5

Great stay! Double charged

Luckily the hotel staff was very understanding and accommodating after the fact but I was double charged for my room by Travelocity on the initial booking and then the hotel once I got there and swipe my card for incidentals! However hotel staff later on rectified the mishap and everything turned out OK!

Posted by , from Raleigh, NC on Jan 2, 2018

Was this review helpful to you?
Comment from Hotel Management

Jan 6, 2018 by K.Patel

Thank you so much for your review of our hotel.

About the Candlewood Suites Richmond-South

Location 4301 Commerce Rd, Richmond, VA 23234

Property Features

WiFi is free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, a terrace, and barbecue grills are also featured at the business-friendly Candlewood Suites Richmond-South. Free self parking is available. This Richmond aparthotel is smoke free.

  • 104 guestrooms or units
  • 3 levels
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Richmond, VA (RIC-Richmond Intl.) (19.5 km / 12.1 mi)
  • Parking: Free self parking

Room Amenities

Candlewood Suites Richmond-South offers 104 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Richmond aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

  • In-room kitchen
  • Dining room
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the aparthotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 150.00 per pet, per week
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150.00 per pet, per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Suites Aparthotel Richmond-South
  • Candlewood Suites Richmond-South
  • Candlewood Suites Richmond-South Aparthotel
  • Candlewood Suites Richmond South
  • Candlewood Suites Richmond
  • Candlewood Suites Richmond
  • Candlewood Suites Richmond-South Richmond
  • Candlewood Suites Richmond-South Aparthotel
  • Candlewood Suites Richmond-South Aparthotel Richmond

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.