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"The appearance & Libby renovations were outstanding. Staff at registration was excellent. I was disappointed in that the ice machine wasn’t working, ... " More

By a verified traveler on Mon 28 Mar 2022

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Hotel Description

3-star hotel near PayPal Park

In suburbs

You'll find PayPal Park and The Tech Interactive within 3 miles (5 km) of this hotel. SAP Center at San Jose and San Jose Convention Center are also within 3 miles (5 km).

Free airport shuttle

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Self parking, a terrace, and a snack bar/deli are also offered.

Free WiFi, flat-screen TVs

The 354 guestrooms offer flat-screen TVs with cable channels, along with free WiFi and hair dryers. Other amenities include phones, ironing boards, and desks. Housekeeping is available on request.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$135* Per night/room Jun 4 - Jun 5

Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn San Jose - Silicon Valley, an IHG Hotel ratings based on 23 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn San Jose - Silicon Valley, an IHG Hotel

Everyone (16) Couples (4)
5 out of 5
Pretty

Posted by on May 16, 2022

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Comment from Hotel Management

May 16, 2022 by PM Manager - Liz

Kyle, We appreciated for the rating that you've given us. We appreciate it and thank you for staying with us.

4 out of 5
The appearance & Libby renovations were outstanding. Staff at registration was excellent. I was disappointed in that the ice machine wasn’t working, the technician found that the tv wasn’t connected, the cubicle in the bathroom had not been dusted-cleaned in weeks. The most frustrating thing was I wasn’t able to connect to their wifi. After spending 45 minutes with their service technician his comment was “it’s your computer/laptop”. My laptop is fairly new & working properly that morning at home. Not a happy camper. I’ve stayed at many Holiday Inns & never experienced problems like this one.

Posted by on Mar 28, 2022

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Comment from Hotel Management

Mar 30, 2022 by FOM

Rosemary, thank you for choosing Holiday Inn San Jose - Silicon Valley. We are glad you liked the decor and the great service delivered by our associates. However, we apologize for the several issues you experienced during your stay. We certainly understand your frustration and will address your concerns with the appropriate team to ensure these matters are not repeated. We appreciate your constructive feedback and hope to have a future opportunity to restore your confidence in us. Sincerely, Robert Marin, FOM

5 out of 5
pluses were quiet and comfortable, slept well

Posted by , from EL SEGUNDO on Nov 27, 2021

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Comment from Hotel Management

Nov 28, 2021 by Manager

Thank you Edward, we appreciate your review and rating. Glad to know we provided you a quiet room to relax in. Sleep is very important.

5 out of 5
Wonderful stay

Posted by on Nov 18, 2021

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Comment from Hotel Management

Nov 19, 2021 by PM Manager - Liz

Thank your for choosing our hotel and for the scored you've given us. We appreciate for the feedback.

3 out of 5
First room they offered reeked of cigarette smoke...felt like i was walking into a dive bar. They changed room, which was satisfactory. Positive note, offered free ride to airport.

Posted by on Oct 6, 2021

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Comment from Hotel Management

Oct 8, 2021 by PM Manager - Liz

Lynetta, Thank you for letting us know about your experience during your stay at our hotel. We are a non-smoking hotel and I apologize that you checked in to a room where a previous guest failed to comply with our Smoking Policy. I am glad that our staff managed to correct the issue right away. We hope that you will give us another chance to serve you again in the future.

5 out of 5
The staff was nice, the room was average. I've stayed here multiple times and been satisfied. It's hard to judge the amenities during Covid due to everything being closed.

Posted by on Aug 20, 2021

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Comment from Hotel Management

Aug 21, 2021 by Manager

Hello We appreciate your review and 5 star review of our hotel and recent stay. We're glad to read our staff were very helpful and hospitable. Thank you again for choosing to stay with us when in San Jose.

5 out of 5

Posted by on Jul 27, 2021

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4 out of 5

Posted by on Jul 26, 2021

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4 out of 5

Posted by on Jan 8, 2020

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Comment from Hotel Management

Jan 8, 2020 by manager

thank you for your score we appreciate your time. Hope to see you soon.

4 out of 5
Clean room, nice lobby area, decorated nicely for Christmas

Posted by on Jan 4, 2020

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Comment from Hotel Management

Jan 5, 2020 by E. Patoc

Hello! We are glad that you've enjoyed your stay and loved our Christmas decorations. We appreciate your feedback and hope to have you back to the hotel on your next visit to San Jose, CA. Regards, PM Manager

About the Holiday Inn San Jose - Silicon Valley, an IHG Hotel

Location 1350 N 1st Street, San Jose, CA 95112

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. Event space at this hotel measures 12868 square feet (1195 square meters). A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly Holiday Inn San Jose - Silicon Valley, an IHG Hotel. A roundtrip airport shuttle is free (available on request). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star San Jose hotel is smoke free.

  • 1 building
  • 354 guestrooms or units
  • 9 levels
  • 12868 sq ft of conference space
  • 1195 sq m of conference space
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: San Jose College Park Station (3.6 km / 2.3 mi)
  • Metro station: Gish Station (0.2 km / 0.1 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn San Jose - Silicon Valley, an IHG Hotel offers 354 accommodations with hair dryers and irons/ironing boards. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast from 6:30 AM to 9:30 AM.

Holiday Inn San Jose - Silicon Valley, an IHG Hotel has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 1:00 AM
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Holiday Inn San Jose - Silicon Valley, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 30 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Prepaid debit cards are not accepted for any bookings

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Prepaid debit cards are not accepted for any bookings.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day
  • Tourism fee: USD 0.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18 per person (approximately)
  • Self parking fee: USD 15 per night
  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel San Jose Airport
  • Holiday Inn San Jose Airport
  • San Jose Airport Holiday Inn
  • Holiday Inn San Jose Silicon Valley Hotel
  • Holiday Inn Silicon Valley Hotel
  • Holiday Inn San Jose Silicon Valley
  • Holiday Inn Silicon Valley

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.