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"Clean room, nice lobby area, decorated nicely for Christmas " More

By a verified traveler on Sat 04 Jan 2020

Hotel Description

3-star hotel near Avaya Stadium

In suburbs

You'll find Avaya Stadium and The Tech Interactive within 3 miles (5 km) of this hotel. SAP Center at San Jose and San Jose Convention Center are also within 3 miles (5 km).

Free airport shuttle

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Self parking, a terrace, and dry cleaning are also offered.

Free WiFi, flat-screen TVs

The 354 guestrooms have flat-screen TVs with cable channels and offer free WiFi and room service. Other amenities include coffee/tea makers, video-game consoles, and hair dryers.

Deluxe Room, 2 Double Beds, Non Smoking (Feature)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Holiday Inn San Jose - Silicon Valley ratings based on 15 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn San Jose - Silicon Valley

Everyone (10) Couples (4)
4 out of 5

Posted by on Jan 8, 2020

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Comment from Hotel Management

Jan 8, 2020 by manager

thank you for your score we appreciate your time. Hope to see you soon.

4 out of 5
Clean room, nice lobby area, decorated nicely for Christmas

Posted by on Jan 4, 2020

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Comment from Hotel Management

Jan 5, 2020 by E. Patoc

Hello! We are glad that you've enjoyed your stay and loved our Christmas decorations. We appreciate your feedback and hope to have you back to the hotel on your next visit to San Jose, CA. Regards, PM Manager

4 out of 5

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 29, 2019 by manager

Thank you for the score given, we appreciate your time. Hope to see you back soon.

5 out of 5

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 21, 2019 by PM Manager

Hello! Thank you for choosing the Holiday Inn Silicon Valley and the rating that you've given us. We work hard to make each stay as pleasant as possible. Regards, PM Manager

5 out of 5

Posted by on Oct 16, 2019

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Comment from Hotel Management

Oct 17, 2019 by manager

Thank You, we appreciate your time and score given

5 out of 5

Posted by on Aug 10, 2019

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Comment from Hotel Management

Aug 28, 2019 by manager

Thank you, we appreciate your time and score given.

3 out of 5
Under terms and conditions and hotel room fees, there was nothing about parking fees of $13. So, what was falsy portrayed as a reasonable price of $109 + tax, was actually $149. So, travelocity and holiday inn promote false advertising. Very disappointed.

Posted by on Jul 20, 2019

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Comment from Hotel Management

Jul 23, 2019 by Manager

Hello, Sorry to hear about the parking fee being a surprise when checking in. I double checked all our 3rd party websites and our own. All have information about our hotel charging for parking. Sorry if this was not seen during the time of booking. We hope on your next trip this fee will not discourage you.

1 out of 5
front desk young girl was rude got woken up by fire alarm at 3am and we had to go outside and no one contacted us about going back in until we called front desk when they said they were going to comp us, they said no cause we didn't have the name of girl who said they would. I will never stay here again

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 10, 2019 by manager

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely

1 out of 5
On the first night there, my husband got food poisoning from eating their salmon. He was extremely ill. Then that night the fire alarm went off. All the guests had to evacuate. It was a malfunction and the same thing happened the prior weekend. Staff was very unprofessional during this. Never told us anything. No meal comps or free parking offered. I will never return

Posted by on Jul 2, 2019

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Comment from Hotel Management

Jul 4, 2019 by manager

We're very sorry for the inconvenience you had encountered. We will address this with the staff.

4 out of 5
Staff was very friendly and helpful. They have virtually no vegan options for room service however, and that was disappointing.

Posted by on Jun 10, 2019

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Comment from Hotel Management

Jun 14, 2019 by manager

We apologize for the food option. We are working on a new menu to add options for our vegan guests.

About the Holiday Inn San Jose - Silicon Valley

Location 1350 N 1st Street, San Jose, CA 95112

Renovations + Closures

This property is closed from June 1 2020 to September 7 2020 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. Event space at this hotel measures 12868 square feet (1195 square meters). A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Holiday Inn San Jose - Silicon Valley. A roundtrip airport shuttle is free (available on request). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star San Jose hotel is smoke free.

  • 1 building
  • 354 guestrooms or units
  • 9 levels
  • 12868 sq ft of conference space
  • 1195 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Norman Y. Mineta San Jose Intl. Airport (SJC) (3.3 km / 2 mi)
  • Train station: San Jose College Park Station (3.6 km / 2.3 mi)
  • Metro station: Gish Station (0.2 km / 0.1 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn San Jose - Silicon Valley offers 354 accommodations with video-game consoles and coffee/tea makers. 50-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Gaming console
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Holiday Inn San Jose - Silicon Valley has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 1:00 AM
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 30 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property only accepts credit cards for all bookings; cash is not accepted

Prepaid debit cards are not accepted

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property only accepts credit cards for all bookings. Cash is not accepted. Prepaid debit cards are not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Enhanced food service safety measures are in place.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 3
  • gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 13 per night
  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel San Jose Airport
  • Holiday Inn San Jose Airport
  • San Jose Airport Holiday Inn
  • Holiday Inn San Jose Silicon Valley Hotel
  • Holiday Inn Silicon Valley Hotel
  • Holiday Inn San Jose Silicon Valley
  • Holiday Inn Silicon Valley
  • Jose Silicon Valley Jose
  • Holiday Inn San Jose - Silicon Valley Hotel
  • Holiday Inn San Jose - Silicon Valley San Jose
  • Holiday Inn San Jose - Silicon Valley Hotel San Jose

You should know

  • Holiday Inn San Jose - Silicon Valley offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.