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"Decent hotel close to Mo State campus " More

By a verified traveler on Mon 27 Sep 2021

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Hotel Description

3.5-star hotel near Missouri State University

Heart of Springfield

With a stay at this Walnut Street hotel, you'll be within half a mile (1 km) of Missouri State University and 3 miles (5 km) of Mercy Hospital Springfield. Wonders of Wildlife Museum & Aquarium and Bass Pro Shops Outdoor World are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 15 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the indoor pool and perks like free self parking and a free area shuttle.

Free WiFi, LCD TVs

The 267 guestrooms have LCD TVs with cable channels and offer free WiFi and room service. Other amenities include premium bedding, coffee/tea makers, and hair dryers.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$104* Per night/room Nov 23 - Nov 24

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa Sleeper

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Poolside (Expedia)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

University Plaza Hotel and Convention Center Springfield ratings based on 21 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for University Plaza Hotel and Convention Center Springfield

Everyone (9) Couples (3) Family (9)
5 out of 5
Decent hotel close to Mo State campus

Posted by on Sep 27, 2021

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Comment from Hotel Management

Sep 27, 2021 by GM

Dear Dana, We are glad that you enjoyed your stay and our location. It was our pleasure hosting you and we hope to see you again. Best, Thys Jones General Manager

2 out of 5
Definitely NOT worth the money. Hotel is outdated. The room was worn and not kept up, air conditioner took all afternoon and all night to finely get down to 70 degrees (it was not exceptionally hot outside), toilet had to be flushed more than once to fully flush, shower was weak and old. We were charged $50 more than quoted on Travelocity for no apparent reason. Staff was less than friendly. No breakfast provided despite their claims, bar closed early and was very expensive. We paid $250 for one night… I have stayed at nicer hotels that are up to date, cleaner, and offer breakfast for less than half the price.

Posted by on Aug 7, 2021

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Comment from Hotel Management

Aug 8, 2021 by GM

Dear Anonymous, I’m sorry that you did not find us to be a good value and that our accommodations were not to your liking. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages improvements for future stays. Thank you for taking the time to share your review with us. Sincerely, Thys Jones General Manager

5 out of 5

Posted by on Jun 22, 2021

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Comment from Hotel Management

Jul 3, 2021 by GM

Dear Anonymous, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Thys Jones General Manager

4 out of 5

Posted by on Apr 4, 2021

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Comment from Hotel Management

Apr 14, 2021 by GM

Dear Anonymous, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Thys Jones General Manager

5 out of 5
It met our needs.

Posted by on Apr 3, 2021

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Comment from Hotel Management

Apr 7, 2021 by GM

Dear Anonymous, I am glad that you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Thys Jones General Manager

3 out of 5

Posted by on Mar 24, 2021

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Comment from Hotel Management

Apr 26, 2021 by GM

Dear Anonymous, Guest satisfaction is our highest priority so I regret that we weren't able to deliver a more positive experience. Your feedback is welcome and we appreciate you taking the time to share your review with us. Sincerely, Thys Jones General Manager

3 out of 5
I felt under the circumstances with COVID-19 the room was comfortable and clean. The staff were doing their best. I respect and appreciate their efforts. I know once things settle down the space and conditions for a higher standard of care will be much easier and smoother for all.

Posted by on Mar 21, 2021

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2 out of 5
This was probably a really nice hotel at one time, unfortunately it is in desperate need of updating. The stairwell had a constant water leak that just had buckets trying to collect the water. One elevator was broke the whole time. The pool had a leak and had to be closed. We arrived at 6pm and had to wait (along with many other guests) about an hour for our room. Very understaffed to the point I felt sorry for the front desk lady. Would not stay here again.

Posted by on Mar 20, 2021

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5 out of 5
Great location. Nice accommodations for the weekend. Pet friendly.

Posted by on Mar 1, 2021

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4 out of 5
The property over all was good. There were 2 things that were disappointing... 1. There wasn’t any ice available on any floor 2. The restrooms by the banquet rooms smell very strongly over sewage gas

Posted by on Mar 8, 2020

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Comment from Hotel Management

Mar 8, 2020 by bparker

Thank you for taking time to provide feedback regarding your experience at University Plaza. We are glad that you enjoyed your stay and will follow up with the Engineering team regarding the ice machines on each floor and the restrooms. We hope to see you again the next time your travels bring you back to Springfield! Sincerely, Brent Parker General Manager University Plaza Hotel & Convention Center

About the University Plaza Hotel and Convention Center Springfield

Location 333 S John Q Hammons Pkwy, Springfield, MO 65806

Property Features

University Plaza Hotel and Convention Center Springfield offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. There are 15 meeting rooms available. A terrace, gift shops/newsstands, and laundry facilities are also featured at the business-friendly University Plaza Hotel and Convention Center Springfield. Free self parking is available. This 3.5-star Springfield hotel is smoke free.

  • 267 guestrooms or units
  • 9 levels
  • 39000 sq ft of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

University Plaza Hotel and Convention Center Springfield offers 267 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Terrace Grille - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner.

Q Street Perk - This coffee shop specializes in American cuisine. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night
  • Resort fee: USD 10.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Airport shuttle
  • Business center/computer access
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 10.95 for adults and USD 5.95 for children (approximately)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • University Plaza Hotel Springfield
  • University Plaza Springfield
  • University Plaza Hotel
  • University Plaza
  • University Plaza Hotel and Convention Center Springfield Hotel

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.