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4.1 out of 5

"Nice hotel. Breakfast group did and outstanding job. PJ was very helpful to make our morning the best it could be. " More

By a verified traveler on Fri 07 Aug 2020

Hotel Description

3-star Art Deco hotel near Cadillac Ranch

Heart of Amarillo

Stay at this Amarillo hotel and you'll be within half a mile (1 km) of Vibra Hospital of Amarillo and 2 miles (3 km) of Baptist St. Anthony's Health Care System. Don and Sybil Harrington Cancer Center and Westgate Mall are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a coffee shop, and a lobby fireplace are also offered.

Free Internet, comfy beds

The 151 individually furnished guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Flat-screen TVs come with cable channels, and other amenities include iPod docks and refrigerators.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$81* Per night/room May 30 - May 31

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Amarillo West Medical Center, an IHG Hotel ratings based on 25 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Amarillo West Medical Center, an IHG Hotel

Everyone (15) Couples (2) Family (8)
4 out of 5
Nice hotel. Breakfast group did and outstanding job. PJ was very helpful to make our morning the best it could be.

Posted by , from Stephenville on Aug 7, 2020

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Comment from Hotel Management

Aug 7, 2020 by John

Thank you David! I will pass on your kind words to the restaurant staff!

3 out of 5
I reserved a king room and got two queens. Said the the desk clerk that I had a confirmation for king and was told we are booked.

Posted by , from Houston on Aug 2, 2020

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Comment from Hotel Management

Aug 4, 2020 by John

Becky - I apologize for your inconvenience.

3 out of 5

Posted by on Jul 8, 2020

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Comment from Hotel Management

Jul 9, 2020 by John

Thank you for your review!

4 out of 5

Posted by on Jun 6, 2020

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Comment from Hotel Management

Jun 8, 2020 by John

Thank you!

5 out of 5
The property was clean with a look that was refreshing. the room was very clean and well kept. it is nice when the picture of the rooms on the advertisement look alike.

Posted by , from Deridder, Louisiana on Mar 13, 2020

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Comment from Hotel Management

Mar 13, 2020 by John

Thank you! We believe in truth in advertising!

4 out of 5
The 2 elevators had issues but were readily corrected Surprised since this is a new building. The restaurant waitress (1) also had to double-duty as the bartender. Our food was served warm not hot. My husband received his entree, I had to wait a good 5 minutes before mine had arrived. We need to ask for 1 side and received our salads towards the end of the meal. My beverage was also delayed, received 1/2 way through my meal; my husband received his prior to the meal being served. We will not stay for breakfast. When the room was reserved there was no option to select having a breakfast therefore we did not receive tickets for breakfast. Parking is not free as indicated — we were charged a $10 fee at check-in. Dissatisfied but otherwise the stay was OK.

Posted by on Dec 28, 2019

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Comment from Hotel Management

Feb 18, 2020 by John

Thank you for your candid feedback. I will address your concerns with the staff. FYI, the website states parking is available for a surcharge, not free. Again, deeply appreciate your feedback!

5 out of 5
Clean, comfy, snacks, helpful staff, safety of the property

Posted by on Nov 24, 2019

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Comment from Hotel Management

Nov 27, 2019 by John

Thank you!

5 out of 5
Holiday inn is usually always a good bet. We stayed here and arrived late at night. Carlos at the front desk made our night. He was so friendly, helpful, and full of life. I felt like family. Come for the quality, find Carlos and I assure you you’ll walk away smiling.

Posted by on Nov 21, 2019

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Comment from Hotel Management

Nov 27, 2019 by John

Thank you! Carlos is a definite asset to our team!

1 out of 5
I thought this was Holiday In Express. I was looking for HI Express. I booked this while traveling. Very disappointed. Rooms smelled. I work in the medical field and it smelled like a hospital. No breakfast included. They even said there was a parking fee?!?!? Parking fee for a hotel with a lot of empty spots. Girl in front must have been new because she did not know about general questions. Overall BAD.

Posted by on Oct 5, 2019

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Comment from Hotel Management

Oct 9, 2019 by John

I am sorry we disappointed you. The parking fee is not our choice, but a company mandate and just as an FYI full service Holiday Inn hotels do not offer free breakfast unless you book a package rate that includes it.

5 out of 5

Posted by on Aug 11, 2019

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Comment from Hotel Management

Oct 9, 2019 by John

Thank you!

About the Holiday Inn Amarillo West Medical Center, an IHG Hotel

Location 8231 W Amarillo Blvd, Amarillo, TX 79124

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1400 square feet (130 square meters) and includes a conference center. An indoor pool, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Amarillo West Medical Center, an IHG Hotel. Parking is available for a fee. This Art Deco Amarillo hotel is smoke free.

  • 1 building
  • 151 guestrooms or units
  • 4 levels
  • 1400 sq ft of conference space
  • 130 sq m of conference space
  • Built in 2011
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Amarillo, TX (AMA-Rick Husband Amarillo Intl.) (23.8 km / 14.8 mi)
  • Parking: Self parking, extended parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Holiday Inn Amarillo West Medical Center, an IHG Hotel offers 151 accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Flame Bistro - This restaurant specializes in American cuisine and serves breakfast only. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 3.99 and USD 11.99 per person (approximately)
  • Uncovered self parking fee: USD 10 per day
  • Uncovered extended parking fee: USD 50 per week
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Amarillo West
  • Holiday Inn Hotel Amarillo West
  • Holiday Inn Amarillo West Medical Hotel Amarillo
  • Holiday Inn Amarillo West Hotel
  • Holiday Inn Amarillo West Medical Center
  • Holiday Inn Amarillo West Medical Center, an IHG Hotel Hotel
  • Holiday Inn Amarillo West Medical Center, an IHG Hotel Amarillo

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.