Skip to main content
Beginning of main content
4.3 out of 5

"By far the best hotel I have stayed in for awhile. All around excellent. Bartender made a drink I wanted to try from an Internet post. So good! Br ... " More

By a verified traveler on Sun 17 Apr 2022

Enter dates to see availability

Hotel Description

3-star hotel near Westgate Mall

Soncy stay

Your stay at this Soncy hotel places you within 2 miles (3 km) of Westgate Mall and Northwest Texas Hospitals. Vibra Hospital of Amarillo and Baptist St. Anthony's Health Care System are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like on-the-go breakfast and free self parking.

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max
$125* Per night/room Aug 9 - Aug 10

Room (2 Queen Beds & 1 Sofabed, High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room (2 Queen Beds & 1 Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 2 Queen Beds, Accessible, Bathtub (2 Queenbeds & 1 Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Amarillo-West ratings based on 24 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt Place Amarillo-West

Everyone (16) Couples (1) Family (6)
5 out of 5
Great property!

Posted by on May 26, 2022

Was this review helpful to you?
Comment from Hotel Management

Jun 11, 2022 by Steve P.

Thanks, John!

5 out of 5
By far the best hotel I have stayed in for awhile. All around excellent. Bartender made a drink I wanted to try from an Internet post. So good! Breakfast was absolutely fabulous. Staff were courteous and went above and beyond. Room was meticulously clean and modern. Hyatt Place will be my go-to hotel no matter where I stay from now on.

Posted by on Apr 17, 2022

Was this review helpful to you?
Comment from Hotel Management

Apr 18, 2022 by Steve P.

Thanks, Deborah! Our hotel is the perfect spot to relax after a long day of travel. We're glad that you enjoyed your visit and hope you'll come back to see us anytime you're in Amarillo. Travel safely!

3 out of 5
Overall, the staff was pleasant and our stay was adequate (nothing special). Sadly, after 5 days we still have not received a refund for the room charges put on our credit card ($30). We did not charge anything to the room and we would like to get the charge refunded on our account. I called the hotel today and received a very curt reply.

Posted by , from COLUMBUS on Mar 8, 2022

Was this review helpful to you?
Comment from Hotel Management

Mar 8, 2022 by Steve P.

Judy, thank you for your feedback! We will let our team know and look into that refund for you. It can take a bit. Please accept our apologies for any inconvenience it might have caused. Thanks for choosing Hyatt Place while you were in Amarillo!

5 out of 5

Posted by on Feb 22, 2022

Was this review helpful to you?
4 out of 5

Posted by on Feb 18, 2022

Was this review helpful to you?
5 out of 5

Posted by on Feb 17, 2022

Was this review helpful to you?
5 out of 5
Beautiful rooms and service. Only issues would be the door to the rooms all slam shut. Noise was the issue. Also the heating and AC unit is next to the foot of bed rather loud for a new unit. Other than that a perfect stay.

Posted by on Feb 6, 2022

Was this review helpful to you?
Comment from Hotel Management

Feb 7, 2022 by Steve P.

Thanks, Laurie! We appreciate all of your feedback and are thankful you chose to stay with us. Travel safe, and come back soon!

5 out of 5
Pet policy is not well documented and not discussed at check in. I would not stay here again because of the $75 pet fee. So many other great places that are more dog friendly.

Posted by , from Renton on Jan 28, 2022

Was this review helpful to you?
Comment from Hotel Management

Jan 29, 2022 by Steve P.

Thank you for your feedback, Sandra! We really appreciate it and will make sure our team is communicating that clearly at check-in. We do hope you'll come back and stay with us when you're in town. We'd sure love to see you again! Travel safely!

2 out of 5
The reason I booked this hotel was mainly that it stated Pet Friendly. Upon check-in, with my dog right next to me nothing was brought up or charged but when I checked out all of a sudden there was a $75.00 fee. I always travel with my dog and have never paid that much and it is always discussed and charged up front.

Posted by , from Haslet on Jan 18, 2022

Was this review helpful to you?
Comment from Hotel Management

Jan 20, 2022 by Steve P.

Michelle, thank you so much for staying with us. Our pet fees are listed on this site, and we try to be as upfront about them as possible. We want our guests to know exactly what they’re paying for and have the best experience possible. Please let us know if you have any additional questions or concerns. Thank you so much for staying with us. Please travel safely!

5 out of 5

Posted by on Jan 10, 2022

Was this review helpful to you?

About the Hyatt Place Amarillo-West

Location 8985 W. AMARILLO BLVD, Amarillo, TX 79124

Property Features

Hyatt Place Amarillo-West offers its guests an indoor pool and a 24-hour fitness center. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. There are 2 meeting rooms available. The business-friendly Hyatt Place Amarillo-West also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 3-star Amarillo hotel is smoke free.

  • 91 guestrooms or units
  • Built in 2019
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hyatt Place Amarillo-West offers 91 accommodations. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include bathtubs or showers. Housekeeping is provided weekly.

  • Television
  • Cable channels
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (weekly)

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75.00 per accommodation, per week, plus a deposit of USD 75.00 per week
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and mobile payments; cash is not accepted

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and mobile payments. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 30 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per week
  • Pet fee: USD 75.00 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Amarillo
  • Hyatt Place Amarillo West
  • Hyatt Amarillo West Amarillo
  • Hyatt Place Amarillo-West Hotel
  • Hyatt Place Amarillo-West Amarillo
  • Hyatt Place Amarillo-West Hotel Amarillo

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
url importing http://travel.travelocity.com/Amarillo-Hotels-Hyatt-Place-Amarillo-West.h44370546-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Amarillo-Hotels-Hyatt-Place-Amarillo-West.h44370546-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Amarillo-Hotels-Hyatt-Place-Amarillo-West.h44370546-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.