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"You should really upgrade to queen mattresses for the two beds. Also, the tub was so stained and gross. " More

By a verified traveler on Sun 14 Mar 2021

Hotel Description

Enjoy free breakfast at this Amarillo hotel

In Amarillo

You'll find Baptist St. Anthony's Health Care System and Don and Sybil Harrington Cancer Center within a 15-minute walk of this Amarillo hotel. Vibra Hospital of Amarillo and Northwest Texas Hospitals are also within 2 miles (3 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the business center and free Internet in public areas. Enjoy the outdoor pool and conveniences like a 24-hour front desk and laundry facilities.

Free Internet, flat-screen TVs

The 132 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and premium bedding. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Room, 2 Double Beds, Accessible, Non Smoking (Mobility Accessible)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$69* Per night/room Jul 11 - Jul 12

Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

La Quinta Inn by Wyndham Amarillo West Medical Center ratings based on 28 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for La Quinta Inn by Wyndham Amarillo West Medical Center

Everyone (11) Couples (7) Family (15)
1 out of 5
This hotel was the worst hotel I have ever stayed in. The door to our room was so warped that the bottom would not even close all the way. The bathtub was so filthy my daughter refused to use it. We usually always stay at La Quinta’s when we travel but we are seriously reconsidering our options.

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jun 15, 2021 by Manager

Your review and rating are greatly appreciated; though we are sad to hear that your experience was not up to your preferences and we appreciate your feedback. Our guest satisfaction is important to us and we will be using this feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our Hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4 out of 5
It was ok,

Posted by on May 24, 2021

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Comment from Hotel Management

May 25, 2021 by Manager

We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. Please do come see us again.

2 out of 5
This motel is MUCH older and more run-down than photos lead you to believe. We were initially given the wrong room key (We only discovered this fact because a family member in the next room stopped us from entering); the following night our key no longer worked; and the same thing happened on our 3rd night. Also note that the "free breakfast" hook is pretty false advertising. It make sense that they can't do the "regular" breakfast with the pandemic, but with the current bag approach you get a teeny tiny box of orange juice, a small granola bar, and a bottle of water - that's "breakfast". Nice snack, but don't count on it getting you through lunch - especially if you're planning on visiting the PDC.

Posted by on Mar 23, 2021

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Comment from Hotel Management

Mar 24, 2021 by Manager

I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.,

1 out of 5

Posted by on Mar 21, 2021

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Comment from Hotel Management

Apr 2, 2021 by Manager

We have high standards of hospitality and service and are always improving. We hope to see you again very soon!

4 out of 5
You should really upgrade to queen mattresses for the two beds. Also, the tub was so stained and gross.

Posted by on Mar 14, 2021

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Comment from Hotel Management

Mar 16, 2021 by Manager

I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

4 out of 5
We were disappointed with our stay. We didn't get in till after 10pm and our room was not vaccumed or swept, we didn't have any soap, and there were bottle caps on the floor.

Posted by on Mar 13, 2021

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Comment from Hotel Management

Mar 14, 2021 by Manager

We appreciate the time you have taken to bring to our attention your feedback with regards to our room. We hope you'll return to see how we continue to improve our service and hospitality.

2 out of 5
At check in I had to wait over two hours for them to get my room prepared. No free breakfast as advertised.

Posted by on Oct 4, 2020

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Comment from Hotel Management

Oct 6, 2020 by Manager

I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

1 out of 5
The tv wouldn’t connect to the WiFi and the toilet was plugged. The carpet smelled like dog pee and the bathroom was filthy

Posted by on Jun 2, 2020

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Comment from Hotel Management

Oct 11, 2020 by Manager

Thank you so much for bringing to our attention the issues that you encountered with our appliance and electronics. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.

5 out of 5
A bit older hotel but still ok. Good location off I-40.

Posted by on Feb 3, 2020

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Comment from Hotel Management

Mar 12, 2020 by mel

I wanted to reach out to you to thank you for your review. I look forward to serving you again.

4 out of 5
Traveling with our dog, we were a little further from the pet walking area than I had liked, but it was okay. A lot of construction workers staying there and it got a little loud at 6 am when they were leaving for work, but overall, it was a good experience.

Posted by on Oct 2, 2019

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About the La Quinta Inn by Wyndham Amarillo West Medical Center

Location 2108 Coulter Dr, Amarillo, TX 79106

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is available daily. An outdoor pool, multilingual staff, and laundry facilities are also featured at the business-friendly La Quinta Inn by Wyndham Amarillo West Medical Center. Self parking is free. This Amarillo hotel is smoke free.

  • 132 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Amarillo, TX (AMA-Rick Husband Amarillo Intl.) (22.4 km / 13.9 mi)
  • Parking: Free self parking

Room Amenities

La Quinta Inn by Wyndham Amarillo West Medical Center offers 132 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Masks are compulsory at the property for guests without full COVID-19 vaccination.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • La Quinta Amarillo West Medical Center
  • La Quinta Inn Amarillo West Medical Center
  • Quinta Inn Amarillo West
  • Quinta Inn Wyndham Amarillo West
  • Quinta Wyndham Amarillo West
  • La Quinta Inn by Wyndham Amarillo West Medical Center Hotel
  • La Quinta Inn by Wyndham Amarillo West Medical Center Amarillo
  • Hotel La Quinta Inn by Wyndham Amarillo West Medical Center
  • La Quinta Inn by Wyndham Amarillo West Medical Center Amarillo
  • Quinta Inn Wyndham
  • Quinta Wyndham
  • La Quinta Inn Amarillo West/Medical Center
  • Quinta Wyndham Amarillo West

You should know

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.