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Anaheim Portofino Inn and Suites

3-star property
1831 S Harbor Blvd, Anaheim, CA 1-855-201-7819
3.9 out of 5
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See all 36 travelocity Reviews

"The rooms are fine, the best thing is that the beds are fantastic, probably the best beds I've slept in while on vacation. Sadly the staff aren't that ... " More

By a verified traveler on Wed 12 Apr 2023

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Hotel Description

Family-friendly 3-star hotel near Disneyland® Resort

Anaheim Resort stay

Within a 15-minute walk of this Anaheim Resort hotel, you'll find Anaheim Convention Center and Disneyland® Resort. Downtown Disney® District and Disney California Adventure® Park are also within 2 miles (3 km).

Fitness center

This hotel features an outdoor pool and a gym. There's a spa tub on site, and a 24-hour front desk and express check-out are also provided.

Deluxe Room with 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$153* Per night/room Jun 15 - Jun 16

Suite (King Suite w/ French door to parlor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Suite

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Two Bedroom Suite

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Accessible 2 Queen Bed Room with Roll-in Shower

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Anaheim Portofino Inn and Suites ratings based on 36 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Anaheim Portofino Inn and Suites

Everyone (15) Couples (4) Family (15)
4 out of 5
Party of 5, family enjoyed Kid suite. Walking distance food options, Pharmacy and of course Disneyland! Only complaint pillows smelled like mens cologne, Bathroom shower had hair. Rooms could use a little more cleanliness. Overall decent stay.

Posted by on Apr 10, 2023

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Comment from Hotel Management

Apr 13, 2023 by General Manager

Dear Gricelda,Thank you for choosing Anaheim Portofino Inn & Suites. We are dedicated to providing a comfortable and fun atmosphere for all our guests, and we love that all of you had a wonderful stay. We have also noted your comments concerning your room's cleanliness and will share this with our housekeeping associates. It was our pleasure hosting you, and we look forward to our next opportunity to make more beautiful memories with you and your family!Best regards,Charles EmanGeneral Manager

3 out of 5

Posted by on Apr 9, 2023

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Comment from Hotel Management

May 8, 2023 by General Manager

Dear April, Thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit.Best regards,Charles Eman,General Manager

1 out of 5
I paid in cash on departure and credit card was charged for the stay as well!

Posted by , from Phoenix on Mar 3, 2023

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Comment from Hotel Management

Mar 3, 2023 by Travis L.

Brandi,It was a pleasure speaking with you over the phone today. Thank you for being a valued guest of ours. Please feel free to contact me directly with any other questions pertaining to your bill.

3 out of 5
Free parking and close to where I needed to go.

Posted by , from Phoenix on Feb 27, 2023

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Comment from Hotel Management

Feb 28, 2023 by Guest Experience Supervisor

Dear Brandi, Thank you for evaluating your stay with us. We are glad our convenient location worked well for you and that you were able to take advantage of our parking facility. Thank you once more for your review. Please come back and see us again soon.Have a wonderful day,Guest Experience Supervisor

5 out of 5
Property is .7 mile to the Disneyland Park. Easy well-lit path to the park. The room was clean, spacious and comfortable. Staff was very friendly and attentive. Worth the money.

Posted by , from Peoria on Dec 11, 2022

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Comment from Hotel Management

Dec 12, 2022 by General Manager

Dear Penny, Thank you for the great review! It is wonderful you enjoyed so much about your stay at Anaheim Portofino Inn & Suites. We strive for excellence, so we are thrilled you appreciated not only our remarkable team and clean property but also our great location. Your praise lets us know we are doing our job! We can't wait to host you again soon for another fantastic experience.May your day be filled with wonder,Mark O'NealGeneral Manager

3 out of 5
I really need to use a bathroom and check in was taking too long and you should have one available in the lobby area for emergencies!

Posted by on Dec 10, 2022

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Comment from Hotel Management

Dec 11, 2022 by General Manager

Dear Colleen, Thank you for being our guest and sharing your concerns. We apologize for not providing you with a room within an acceptable time frame. We completely understand your frustration and the inconvenience this caused you. Our priority is always to provide exceptional hospitality; therefore, we regret this was not your experience. We will address this appropriately and are grateful for your feedback which will help us to improve going forward. We appreciate your patience and hope you will reconsider and return, as we would welcome the opportunity to provide you with the seamless stay you deserve.Best regards,Mark O'NealGeneral Manager

5 out of 5
We loved the hotel, the bunk bed option was a total hit with my children, the sleeper sofa was awesome to have as well. The French doors separating the adults from the children so each can sleep without disturbing the others was fantastic. We will come here every time we go to Disneyland or Knotts

Posted by on Nov 28, 2022

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Comment from Hotel Management

Dec 27, 2022 by Front Desk Manager

Thank you for your feedback and our goal is to better assist you in the future and to see you soon.Maria Moreno Front Desk Manager

4 out of 5
I liked this hotel because it was withing walking distance from Disneyland, however the bathrooms need work and better cleaning and the towels need to be replaced. They were quite old.

Posted by on Nov 10, 2022

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Comment from Hotel Management

Nov 11, 2022 by General Manager

Dear Debra, Thank you for choosing Anaheim Portofino Inn & Suites. We believe our proximity to Disneyland makes us such a great choice, and we are glad that you agree! However, we regret not meeting all your expectations and are sorry for the inconvenience you experienced during your stay. We appreciate all your feedback and will utilize it to improve our guest's experiences. We look forward to having the pleasure of hosting all your future visits to Anaheim.Have a magical day,Mark O'NealGeneral Manager

4 out of 5

Posted by on Oct 16, 2022

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Comment from Hotel Management

Apr 14, 2023 by General Manager

Dear Patricia, Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Anaheim Portofino Inn & Suites.Best regards,Charles Eman,General Manager

5 out of 5
Walking distance to Disneyland and was quiet.

Posted by on Oct 9, 2022

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About the Anaheim Portofino Inn and Suites

Location 1831 S Harbor Blvd, Anaheim, CA 92802

Property Features

Anaheim Portofino Inn and Suites offers its guests an outdoor pool, a spa tub, and a fitness center. There's an onsite 24-hour business center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Anaheim Portofino Inn and Suites. This 3-star Anaheim hotel is smoke free.

  • 190 guestrooms or units
  • 2 buildings
  • Built in 2001
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Anaheim Regional Transportation Intermodal Center (6.1 km / 3.8 mi)
  • Property shuttles: Area shuttle, train station pick-up, theme park shuttle, and shopping center shuttle

Room Amenities

Anaheim Portofino Inn and Suites offers 190 accommodations with safes and designer toiletries. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Cribs/infant beds (complimentary) are also available.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Anaheim Portofino Inn and Suites offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and staff at the property wear personal protective equipment. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night
  • Resort fee: USD 19.99 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Fitness center access
  • Internet access
  • Parking
  • Pool access
  • Self parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Anaheim Portofino
  • Anaheim Portofino Inn
  • Portofino Inn
  • Portofino Anaheim
  • Portofino Hotel Anaheim
  • Portofino Inn And Suites Anaheim Hotel
  • Portofino Suites
  • Anaheim Portofino Inn Suites
  • Anaheim Portofino And Suites
  • Anaheim Portofino Inn Suites
  • Anaheim Portofino Inn and Suites Hotel
  • Anaheim Portofino Inn and Suites Anaheim
  • Anaheim Portofino Inn and Suites Hotel Anaheim

You should know

  • Pool access available from 7 AM to 10 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.