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"Shower did not drain very well. Loved that the bathroom had a door separating the shower/toilet from the sink. Allowed for the 2 areas to be used at ... " More

By a verified traveler on Tue 10 May 2022

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Hotel Description

Family-friendly 3-star hotel near Disney California Adventure® Park

Anaheim Resort stay

Within a 10-minute walk of this Anaheim Resort hotel, you'll find Anaheim Convention Center and Anaheim GardenWalk. Downtown Disney® District and Disney California Adventure® Park are also within 2 miles (3 km).

Family-friendly fun

This hotel features an outdoor pool and a gym. Families will appreciate the arcade/game room and onsite laundry facilities. Enjoy the spa tub and perks like free WiFi.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 190 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include hair dryers, safes, and ironing boards.

Suite (King Suite w/ French door to parlor)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$144* Per night/room Jun 1 - Jun 2

Deluxe Room with 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 8 Max

Two Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 8 Max

Two Room Kid Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Accessible 2 Queen Bed Room with Roll-in Shower

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Anaheim Portofino Inn and Suites ratings based on 36 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Anaheim Portofino Inn and Suites

Everyone (15) Couples (2) Family (18)
4 out of 5
Shower did not drain very well. Loved that the bathroom had a door separating the shower/toilet from the sink. Allowed for the 2 areas to be used at the same time.

Posted by on May 10, 2022

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Comment from Hotel Management

May 10, 2022 by Customer Service

Thank you for the great rating, Daniel! We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our bathroom features, but we are disappointed to hear that we could have done more for you. We will share your feedback with our team moving forward. We look forward to sharing an even better experience with you soon! Have a beautiful day!

3 out of 5
Location to Disney is perfect, to Knotts & Medieval short drive. Price was great large suite. The suite is showing age, no info on elevator not working or ice machine on our level. Our suite was on the Harbor street side and was very very nosily. 2302

Posted by on Feb 24, 2022

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Comment from Hotel Management

Feb 24, 2022 by Customer Service

We appreciate the feedback, Sheila. While we're happy you appreciated our location, affordable rates, and spacious suites, it's unfortunate our room condition, communications, and sound levels didn't meet your expectations. We regret your challenges and inconvenience so we'll address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.

4 out of 5
It’s near Disney but the hotel needs an update. The door in the room we stayed did not close properly, there was a visible gap at the bottom.

Posted by on Feb 15, 2022

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Comment from Hotel Management

Feb 15, 2022 by Customer Service

We appreciate you sharing this positive rating, Anna! The comfort of our guests is important to us so we can't wait to see you back again at Portofino Inn & Suites Anaheim. We want to share an even more enjoyable experience with you next time.

5 out of 5

Posted by , from VACAVILLE on Feb 10, 2022

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4 out of 5
Nice place. Older, but still nice. The only thing that I can complain about, if you even call it that is the parking. I had to park in the parking structure of another hotel. It was no big deal, and the front desk was super nice about it! Also the room didn’t have a microwave!! But we can’t have our cake and eat it too!

Posted by on Feb 1, 2022

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Comment from Hotel Management

Feb 1, 2022 by Customer Service

Thanks for the review, Kyrsten! We are glad you had a great experience with us! We are disappointed to see some of your concerns, and we will let our team know about them. We always work very hard to make sure all of our guests have a pleasant stay. We look forward to hosting you again for an even better experience. Thanks again!

5 out of 5
Everything

Posted by on Jan 16, 2022

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Comment from Hotel Management

Jan 17, 2022 by Customer Service

Thank you for the 5/5 rating, Abel! It's excellent you enjoyed your time at Portofino Inn & Suites Anaheim so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

4 out of 5

Posted by on Dec 20, 2021

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5 out of 5
The people working at the front desk were very professional and friendly. They cared about any concerns and questions we had, and went above and beyond to make sure we were comfortable and that our stay was enjoyable!

Posted by , from VACAVILLE on Dec 10, 2021

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Comment from Hotel Management

Dec 10, 2021 by Customer Service

Thank you for sharing this wonderful review with us, Debbie! We're thrilled to hear you had such an enjoyable experience at Portofino Inn & Suites Anaheim. We also appreciate your kind words regarding our team. We're pleased to know that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fabulous to hear! Your praise is not only rewarding, but also encouraging. We'd love to share yet another unforgettable visit with you someday!

5 out of 5

Posted by on Dec 10, 2021

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5 out of 5
The hotel was perfect. The only negative thing to say about the experience was the fact that the room was so cold in the heater did not work.

Posted by on Nov 13, 2021

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Comment from Hotel Management

Nov 14, 2021 by Customer Service

We appreciate you sharing this positive rating, Andrew! The comfort of our guests is important to us so we can't wait to see you back again at Portofino Inn & Suites Anaheim. We want to share an even more enjoyable experience with you next time.

About the Anaheim Portofino Inn and Suites

Location 1831 S Harbor Blvd, Anaheim, CA 92802

Property Features

Anaheim Portofino Inn and Suites offers its guests an outdoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Tour/ticket assistance, an arcade/game room, and multilingual staff are also featured at the family-friendly Anaheim Portofino Inn and Suites. This 3-star Anaheim hotel is smoke free.

  • 190 guestrooms or units
  • 2 buildings
  • Built in 2001
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Anaheim Regional Transportation Intermodal Center (6.1 km / 3.8 mi)
  • Property shuttles: Area shuttle, train station pick-up, theme park shuttle, and shopping center shuttle

Room Amenities

Anaheim Portofino Inn and Suites offers 190 accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Anaheim hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Anaheim Portofino Inn and Suites offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and staff at the property wear personal protective equipment. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Anaheim Portofino
  • Anaheim Portofino Inn
  • Portofino Inn
  • Portofino Anaheim
  • Portofino Hotel Anaheim
  • Portofino Inn And Suites Anaheim Hotel
  • Portofino Suites
  • Anaheim Portofino Inn Suites
  • Anaheim Portofino And Suites
  • Anaheim Portofino Inn Suites
  • Anaheim Portofino Inn and Suites Hotel
  • Anaheim Portofino Inn and Suites Anaheim
  • Anaheim Portofino Inn and Suites Hotel Anaheim

You should know

  • Pool access available from 7 AM to 10 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.