Skip to main content
Beginning of main content

"Surrounding neighborhood was sketchy. " More

By a verified traveler on Tue 12 Sep 2023

Enter dates to see availability

Hotel Description

Art Deco hotel near Hard Rock Casino Cincinnati

Heart of Cincinnati

Your stay at this Queensgate hotel places you within 2 miles (3 km) of Hard Rock Casino Cincinnati and Paycor Stadium. Great American Ball Park and Newport Aquarium are also within 3 miles (5 km).

Free breakfast

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the free WiFi in public areas, conference center, and conference space. Enjoy the free continental breakfast each morning.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$94* Per night/room Oct 4 - Oct 5

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Double Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Business Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Quality Inn & Suites Cincinnati Downtown ratings based on 32 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Inn & Suites Cincinnati Downtown

Everyone (15) Couples (8) Family (7)
4 out of 5
Surrounding neighborhood was sketchy.

Posted by , from Terre Haute on Sep 12, 2023

Was this review helpful to you?
Comment from Hotel Management

Sep 13, 2023 by surjit

Dear CHARLIE, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with nice experience and high score 4/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided for neighbourhood to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

2 out of 5
Not at all what you see online.. poor customer service.. did not stay second night and will not go back or recommend

Posted by on Sep 10, 2023

Was this review helpful to you?
Comment from Hotel Management

Sep 10, 2023 by surjit

Dear Angela, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as poor customer service.We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

5 out of 5
It’s clean

Posted by on Sep 3, 2023

Was this review helpful to you?
Comment from Hotel Management

Sep 4, 2023 by surjit

Dear Sean, Thank you for taking the time to complete our online survey regarding your recent stay at our clean hotel with perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

5 out of 5
The room was clean and comfortable. Staff were very helpful and friendly. The only complaint I had was the bathroom sink did not have enough counter top to set my items. Would stay here again.

Posted by on Jul 17, 2023

Was this review helpful to you?
Comment from Hotel Management

Jul 18, 2023 by surjit

Dear Barbara, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with clean and comfy room, helpful staff besides perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided for bathroom sinki to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

5 out of 5

Posted by on Jul 17, 2023

Was this review helpful to you?
Comment from Hotel Management

Aug 7, 2023 by surjit

Dear CONNIE , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel WITH awesome experience and perfect score 5/5. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

1 out of 5
The whole room smelled like smoke, and there were bedbugs

Posted by , from RICHMOND on Jun 19, 2023

Was this review helpful to you?
Comment from Hotel Management

Jun 20, 2023 by surjit

Dear LAUREN, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with bad smell and bedbugs. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

4 out of 5
I'm not familiar with the area so anything I say really wouldn't be fair.

Posted by on Apr 20, 2023

Was this review helpful to you?
Comment from Hotel Management

Apr 30, 2023 by surjit

Dear Percy, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with high score 4/5. Request you to visit area to get familiar We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

5 out of 5

Posted by on Jan 5, 2023

Was this review helpful to you?
5 out of 5
Very clean and attractive rooms and premises with a very accommodating staff!

Posted by on Oct 19, 2022

Was this review helpful to you?
Comment from Hotel Management

Oct 20, 2022 by surjit

Dear Michael ,Wow! you had a wonderful stay in clean and attractive room and accommodating staff. We thank you for finding time to send response with pefect score 5/5. We have specially trained front desk, housekeeping, breakfast and service staff to take care of all the needs of the customers and ensuring delight of the guest. We treat and consider all guests as our family members. We offer complimentary hot breakfast (except COVID19 period), you would also relish free high speed internet access and free parking. . Should happen soon. Dear , We love to see you soon while recommend our hotel to all your near and dear ones. Sincerely, Customer Relationship Manager Quality Inn and Suites, Downtown

1 out of 5
Very dirty inside and out! Found old food under bed, door wouldn't lock, blood on bathroom door, door to hallway wouldn't lock, smelled bad, no meat at breakfast, tiny dirty pool

Posted by on Jul 10, 2022

Was this review helpful to you?
Comment from Hotel Management

Jul 15, 2022 by surjit

Dear Dana, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as very dirty overall, no meal at breakfast and food under bed..We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager

About the Quality Inn & Suites Cincinnati Downtown

Location 800 W 8th St, Cincinnati, OH 45203

Property Features

Quality Inn & Suites Cincinnati Downtown offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. Event space at this hotel measures 2000 square feet (186 square meters) and includes a conference center. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Quality Inn & Suites Cincinnati Downtown. This Art Deco Cincinnati hotel is smoke free.

  • 1 building
  • 240 guestrooms or units
  • 12 levels
  • 2000 sq ft of conference space
  • 186 sq m of conference space
  • Built in 1964
  • Continental breakfast (free)
  • Deli
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Cincinnati Union Terminal (1.6 km / 1 mi)

Room Amenities

Quality Inn & Suites Cincinnati Downtown offers 240 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (on request)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free continental breakfast daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Rafting nearby
  • Water skiing nearby
  • Ecotours nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Motor boating nearby
  • Hiking/biking trails nearby
  • Casino nearby
  • Sailing nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 45.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Guest Cincinnati
  • Guest Inn Cincinnati
  • Quality Inn Cincinnati
  • Quality Cincinnati
  • Quality Inn Cincinnati Downtown
  • Quality Cincinnati Downtown
  • Quality & Suites Cincinnati
  • Quality Inn & Suites Cincinnati Downtown Ohio
  • Quality Inn & Suites Cincinnati Downtown Hotel
  • Quality Inn & Suites Cincinnati Downtown Cincinnati
  • Quality Inn & Suites Cincinnati Downtown Hotel Cincinnati

You should know

  • The seasonal pool will open in May and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://travel.travelocity.com/Cincinnati-Hotels-Quality-Inn-&-Suites-Cincinnati-Downtown.h16731-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Cincinnati-Hotels-Quality-Inn-&-Suites-Cincinnati-Downtown.h16731-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Cincinnati-Hotels-Quality-Inn-&-Suites-Cincinnati-Downtown.h16731-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.