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"COVID has everything kinda shut down. The hotel needs some TLC " More

By a verified traveler on Mon 06 Jul 2020

Hotel Description

3.5-star hotel near Paul Brown Stadium

Heart of Covington

You'll find Paul Brown Stadium and Great American Ball Park within 2 miles (3 km) of this Covington hotel. Newport Aquarium and Duke Energy Convention Center are also within 2 miles (3 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an indoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free WiFi, balconies

Featuring conveniences like refrigerators and microwaves, the 220 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Balconies, room service, and coffee/tea makers are also available.

Radisson Hotel Cincinnati Riverfront ratings based on 41 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Radisson Hotel Cincinnati Riverfront

Everyone (22) Couples (6) Family (10)
3 out of 5
COVID has everything kinda shut down. The hotel needs some TLC

Posted by on Jul 6, 2020

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Comment from Hotel Management

Aug 4, 2020 by RAdiusson Hotel Covington

Thank you for your stay and comments.

3 out of 5
Restaurant was awful. Poor food and restaurant help were mostly unfriendly No soap in the room

Posted by on Jun 20, 2020

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Comment from Hotel Management

Aug 5, 2020 by Radisson Hotel Covington

Thank you for your stay. We apologize for your restaurant experience and will make sure the Food & Beverage Manager receives your review.

3 out of 5
We liked the balcony and the view. Didn't like the restaurant and pool were closed i figured on pool but restaurant we were looking forward to part of why we picked this hotel but were told it's not open on Sundays? Also wanted higher floor but they said nothing was available when the parking lot was mostly empty? Ran out of town paper no extra roll? Only had about a quarter roll when we got here how did they not leave an extra rollthere was a holder for it? First time I ever had that happen. Online it said room with a breakfast but was told that only applies if you book direct? Kind of expected more for a hotel like this.

Posted by , from Covington on Jun 15, 2020

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Comment from Hotel Management

Aug 4, 2020 by Radisson Hotel 0 Covington

Thank you for your stay and comments. Pool is closed due to Covid 19

4 out of 5
Bathroom toilets are to low and the cleaning of the rooms. Drink rings still on side table of bed.

Posted by on Feb 23, 2020

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4 out of 5

Posted by on Feb 17, 2020

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5 out of 5

Posted by on Feb 15, 2020

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5 out of 5
Love the view at night of the city from the balcony.

Posted by on Feb 2, 2020

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5 out of 5

Posted by on Feb 2, 2020

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5 out of 5
It was really nice! The staff was friendly and helpful. It has a rotating restaurant at the top with the best views of Cincinnati! Only negative is that it is right next to the bridge from cinci to Kentucky, so there is a lot of highway noise.

Posted by on Nov 23, 2019

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2 out of 5
The staff was friendly but the room was disappointing. The bathroom smelled. My room was facing the freeway and traffic was very loud. I didn’t use any of the amenities so I can not comment on them

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 22, 2019 by Art

Thank you for choosing the Radisson. We are very sorry the room was not more to your liking. We do have city view rooms available for rent that would put you away from the highway. We appreciate your feedback and hope you give us another try in the future.

About the Radisson Hotel Cincinnati Riverfront

Location 668 W 5th St, Covington, KY 41011

Renovations + Closures

The following facilities or services will be unavailable from January 14 2021 to May 31 2021 (dates subject to change):

  • Fitness facilities
  • Swimming pool

Property Features

Radisson Hotel Cincinnati Riverfront offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 10320 square feet (959 square meters) and includes a conference center. The business-friendly Radisson Hotel Cincinnati Riverfront also features gift shops/newsstands, coffee/tea in a common area, and concierge services. Free self parking is available. This 3.5-star Covington hotel is smoke free.

  • 220 guestrooms or units
  • 18 levels
  • 2 dining venues
  • 10320 sq ft of conference space
  • 959 sq m of conference space
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Cincinnati - Northern Kentucky Intl. Airport (CVG) (19.9 km / 12.4 mi)
  • Train station: Cincinnati Union Terminal (4.2 km / 2.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Radisson Hotel Cincinnati Riverfront offers 220 accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Covington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • Private balcony
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

18 - This restaurant specializes in American cuisine and serves brunch and dinner.

The Fifth Lounge - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9.00 and USD 15.00 for adults, USD 5.00 and USD 10.00 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cincinnati Riverfront
  • Radisson Cincinnati Riverfront
  • Radisson Cincinnati Riverfront Covington
  • Radisson Hotel Cincinnati Riverfront
  • Radisson Hotel Cincinnati Riverfront Covington
  • Radisson Hotel Riverfront
  • Radisson Hotel Riverfront Cincinnati
  • Covington Radisson
  • Radisson Covington
  • Radisson Hotel Covington
  • Radisson Cincinnati Riverfront
  • Radisson Hotel Cincinnati Riverfront Hotel
  • Radisson Hotel Cincinnati Riverfront Covington
  • Radisson Hotel Cincinnati Riverfront Hotel Covington

You should know

  • Up to 2 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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