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LivINN Hotel Cincinnati / Sharonville Convention Center

2.5-star property
11385 Chester Rd, Cincinnati, OH 1-855-201-7819

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3.7 out of 5
Good!
See all 33 Travelocity Reviews

"The staff is always friendly and courteous. ALWAYS! The rooms are clean and safe and the rates are so reasonable. I’ve stayed here several times and ... " More

By a verified traveler on Sun 02 Feb 2020

Points Of Interest

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Hotel Description

Enjoy free breakfast at this Cincinnati hotel

In Cincinnati

You'll be within half a mile (1 km) of Sharonville Convention Center and 2 miles (3 km) of UC Health Primary Care with a stay here. Van Cleve Park and Tri-County Mall are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and an indoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour fitness center and free perks like continental breakfast and free self parking.

Free WiFi, comfy beds

The 129 soundproofed guestrooms offer free WiFi and comfy beds. Flat-screen TVs come with cable channels, and other amenities include refrigerators and microwaves.

Premium Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$59* Per night/room Jan 25 - Jan 26

Premium Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking (Whirlpool)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

LivINN Hotel Cincinnati / Sharonville Convention Center ratings based on 33 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for LivINN Hotel Cincinnati / Sharonville Convention Center

Everyone (16) Couples (2) Family (12)
5 out of 5
The staff is always friendly and courteous. ALWAYS! The rooms are clean and safe and the rates are so reasonable. I’ve stayed here several times and always enjoy my visit. I would highly recommend to anyone.

Posted by on Feb 2, 2020

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Comment from Hotel Management

Feb 4, 2020 by General Manager

Thank you so much for your lovely comments! We are honored to have had the opportunity to host you on several occasions, and it brightens our day to know that you continue to experience the high level of service and clean accommodations that you have come to expect. We wish you well, and hope to see you again soon!

3 out of 5
The staff was friendly. I had to get fresh linen because the mattress pad had stains on it. The toilet had a leak.

Posted by on Dec 10, 2019

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Comment from Hotel Management

Dec 12, 2019 by General Manager

Thank you for your feedback and for staying with us. It is delightful to know that our friendly staff made a positive impression on you. However, it saddens us to hear that we fell short in meeting some of your expectations. Please accept our apologies for the leaking toilet experience you had. Rest assured that we will have our team look into it for an immediate fix. Should your travels lead you back our way, consider staying with us again for a better stay.

5 out of 5
It was a nice location and staff is nice! Great hotel very clean and spacious.

Posted by on Dec 8, 2019

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Comment from Hotel Management

Dec 10, 2019 by General Manager

Thank you for your wonderful review of the LivINN Hotel Cincinnati North / Sharonville, Ohio! We are thrilled to know that you enjoyed our location and the warm hospitality of our team. It was an honor to host you and we very much appreciate your encouraging feedback. Wishing you safe and memorable travels and we look forward to seeing you again soon!

5 out of 5
It was a very nice hotel! We will definitely be back!

Posted by on Nov 28, 2019

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Comment from Hotel Management

Dec 2, 2019 by General Manager

Thank you for the lovely review! We're delighted you enjoyed your stay, and we look forward to hosting you again at LivINN Hotel Cincinnati North / Sharonville.

4 out of 5

Posted by on Nov 25, 2019

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5 out of 5
Staff was super friendly during check in process. Room was clean and the bed was very comfortable. I love the inspirational quote by Steve Jobs in the vanity area. The pool and fire pit were amazing! Clean and beautiful.

Posted by on Nov 3, 2019

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Comment from Hotel Management

Nov 5, 2019 by General Manager

Thank you very much for choosing LivINN Hotel Cincinnati North / Sharonville, Ohio for your recent visit to the area! We are happy to hear that you appreciated our friendly staff members, clean accommodations, and comfortable beds. It is also lovely to know that you enjoyed our outdoor pool and fire pit area! Thank you for leaving your comments, and we wish you all the best!

5 out of 5
Ease of checking in. Comfort of room. Pool was great, breakfast adequate

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 29, 2019 by General Manager

It was a pleasure to host you, and we're thankful you chose LivINN Hotel Cincinnati North / Sharonville, Ohio. We're glad that our easy check-in process, comfortable accommodations, and great amenities were highlights of your stay with us. We trust you were able to enjoy some relaxing swim time, and our team hopes to welcome you back the next time you're in town!

1 out of 5
We arrived on Friday 10/18/19 only to find that they had cancelled our reservation WITHOUT ANY NOTICE! They said that they ran my credit card around 4pm and it was denied so they just cancelled the reservation. They said they sent an email around 5:05pm. NOPE they did not!!!!! NO email ever came to me. They had my cell phone yet they didn't call. They just cancelled it. Then they tell us that they have a room for Friday and Sunday night nothing for Saturday! Rally?! Are you kidding me?!!! After a brief back and forth she said let me look for a room. Then magically she found one for Saturday and rebooked us. And guess what....the credit card magically went through! Then she proceeds to say well I punched in the credit card and sometimes our system requires us to "run" the actually card through. Which she did and imagine this - it went through. Who's to say she didn't punch it in correctly to begin with?! So if they know that their system prefers to have the card "run" through why did she attempt to punch it in on Friday afternoon before we had even checked in and then just automatically cancel the reservation without any notice. Poor policy. And to this day 10/22 I still have not received the mysterious email she claims to have sent. She said she sent it through expedia well, guess what we still have not received such email. Then they charged you for the room right away not at checkout like most other hotels do. I will not recommend this hotel to anyone.

Posted by on Oct 22, 2019

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Comment from Hotel Management

Nov 21, 2019 by General Manager

Thank you for sharing your review. We are sorry for any mistake that occurred during your arrival. We will speak to our team moving forward to help ensure this is not an issue in the future. As you can see from other reviews, we are more than capable of providing an excellent visit, so it is our hope that you will give us another chance to wow you in the future.

5 out of 5
It was so freaking clean! For what I paid it was absolutely amazing! Like 100% recommended!

Posted by on Sep 29, 2019

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Comment from Hotel Management

Oct 1, 2019 by General Manager

We take pride in offering clean, comfortable accommodations at an affordable rate, so we're glad you appreciated our efforts. Thank you for the wonderful review! Please come stay at LivINN Hotel Cincinnati North / Sharonville, Ohio again soon.

5 out of 5

Posted by on Sep 14, 2019

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About the LivINN Hotel Cincinnati / Sharonville Convention Center

Location 11385 Chester Rd, Cincinnati, OH 45246

Property Features

LivINN Hotel Cincinnati / Sharonville Convention Center offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 2000 square feet (186 square meters) and includes conference space. Tour/ticket assistance, barbecue grills, and a picnic area are also featured at the business-friendly LivINN Hotel Cincinnati / Sharonville Convention Center. Self parking is free. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. This Cincinnati hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 3 levels
  • 2000 sq ft of conference space
  • 186 sq m of conference space
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Tour and ticket information
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cincinnati - Northern Kentucky Intl. Airport (CVG) (45.9 km / 28.5 mi)
  • Parking: Free self parking

Room Amenities

LivINN Hotel Cincinnati / Sharonville Convention Center offers 129 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 48-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9 AM.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Water skiing nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between noon and 3:00 PM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • LivINN
  • LivINN Cincinnati North Sharonville
  • LivINN Hotel
  • LivINN Hotel Cincinnati North Sharonville
  • LivINN Hotel Cincinnati Sharonville Convention Center
  • LivINN Hotel Convention Center
  • LivINN Cincinnati Sharonville Convention Center
  • LivINN Convention Center
  • LivINN Hotel Cincinnati / Sharonville Convention Center Hotel

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.