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4.4 out of 5

"Although this is a "pet friendly hotel" be aware that they charge a $50 cleaning fee for pets which is totally bogus " More

By a verified traveler on Sun 27 Oct 2019

Hotel Description

3.5-star hotel near Memorial Park

In suburbs

With a stay at this Brookhollow hotel, you'll be within 2 miles (3 km) of Karbach Brewing and 6 miles (10 km) of Memorial Park. Bayou Bend Collection and Gardens and Houston Arboretum and Nature Center are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 7 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 382 guestrooms also offer WiFi and LCD TVs with cable channels. Other amenities include room service, coffee/tea makers, and hair dryers.

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$96* Per night/room Feb 28 - Feb 29

Traditional Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Traditional Room, 1 Queen Bed, Business Lounge Access

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Traditional Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Traditional Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 2 Double Beds, Business Lounge Access

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sheraton Houston Brookhollow Hotel ratings based on 32 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Houston Brookhollow Hotel

Everyone (5) Couples (1) Family (2)
5 out of 5
Although this is a "pet friendly hotel" be aware that they charge a $50 cleaning fee for pets which is totally bogus

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 28, 2019 by SBH Team

Hi Bo, thank you for choosing the Sheraton Brookhollow for your stay! We welcome pets to our property, but require a fee to cover costs so we are able to thoroughly clean bedding, carpets and all upholstered furniture to remove any pet dander to make the rooms clean and safe for the next guests' stay. We hope to welcome you back in the future!

5 out of 5
Excellent service, and a very clean room. The atmosphere of the hotel is great!

Posted by on Apr 7, 2019

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2 out of 5
Cleanliness in the room was sorely lacking. They also entered my room while I wasn’t in it which I specifically asked them not to. Staff was prompt, only good thing. Overpriced and disappointing.

Posted by on Mar 23, 2019

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5 out of 5

Will stay again

Hotel was clean staff was very friendly and helpful. The bed were comfortable and room was nice & spacious

Posted by , from new orleans on Feb 27, 2018

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5 out of 5

Nice and comfortable stay

It was very nice and pleasant, we had breakfast included and excellent service

Posted by , from chicago on Jan 1, 2018

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3 out of 5

Nice hotel but the location/view is not great

Pros: Short walk from parking lot to Hotel
Pros; Friendly front desk staff Location close to the office Cons; When I arrived, i was told that i had to checkout early at 9am because all power would be turned off for maintenance. I should have been notified of this early to make other plans. Cable did fully work for the first night. Maintenance guy, not to friendly when he stopped by to fix the cable. Seemed upset. Pool is only 4 feet deep Breakfast not include with stay which was not the case when reading the hotel information page. It indicated that breakfast was included. Misleading My view was to the highway under construction.

Posted by on Jul 7, 2016

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4 out of 5

Up to Sheraton standards

Pros: Classy atmosphere, friendly and efficient staff.
Location: Currently, a great deal of freeway construction in front of the hotel.
The building, lobby, pool, fitness center, etc are clean, modern and fresh. Service was great. The room was plush but a little small. There was a plastic blanket between the top sheet and the duvet. I removed it.

Posted by , from Colorado on Apr 21, 2015

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5 out of 5

It met and exceeded my needs...

Pros: It was all good.
Cons: It was all good.
Location: great location / quick access to downtown / galleria / and memorial park.
It med and exceeded my needs and front desk was awesome. I would stay again without hesitation .

Posted by , from San Antonio on Mar 24, 2015

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5 out of 5

very nice hotel

Pros: Close restaurants, Free Internet, Quiet
very nice hotel. Have stayed numerous times when I can get a good deal. Only down is a little hard to get to with freeway construction

Posted by , from carrollton, tx on Dec 4, 2012

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5 out of 5

Great Hotel!!

Pros: Close restaurants, Quiet
Very nice hotel!! Very confortable bed, covered parking for our convertible, which was important, as heavy rains and winds were occuring during our stay. We recommend this hotel!

Posted by , from atlanta, georgia on Aug 28, 2012

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About the Sheraton Houston Brookhollow Hotel

Location 3000 North Loop West Frwy, Houston, TX 77092

Property Features

Sheraton Houston Brookhollow Hotel offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 15464 square feet (1437 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Houston Brookhollow Hotel. Free self parking is available. This 3.5-star Houston hotel is smoke free.

  • 382 guestrooms or units
  • 10 levels
  • 15464 sq ft of conference space
  • 1437 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free cribs/infant beds


Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi


Free self parking , Free RV, bus, truck parking


  • Airport: Houston, TX (HOU-William P. Hobby) (32.2 km / 20 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Sheraton Houston Brookhollow Hotel offers 382 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Ella's Table Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!


  • Pets: USD 50 per accommodation, per stay (maximum USD 75 per stay)
  • Maximum 2 per room (weight limit: 40 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 17.95 per day (rates may vary)
  • Pet fee: USD 50 per accommodation, per stay (maximum USD 75 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brookhollow Houston
  • Brookhollow Sheraton
  • Houston Sheraton
  • Sheraton Brookhollow
  • Sheraton Brookhollow Hotel
  • Sheraton Brookhollow Hotel Houston
  • Sheraton Brookhollow Houston
  • Sheraton Houston
  • Sheraton Houston Brookhollow
  • Sheraton Houston Brookhollow Hotel
  • Sheraton Houston Brookhollow Motel
  • Sheraton Houston Brookhollow
  • Sheraton Houston Brookhollow Hotel Hotel
  • Sheraton Houston Brookhollow Hotel Houston
  • Sheraton Houston Brookhollow Hotel Hotel Houston

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.