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Crowne Plaza Hotel Jacksonville Airport/I-95N, an IHG Hotel

3.5-star property
14670 Duval Road, Jacksonville, FL 1-855-201-7819
4.3 out of 5
Very good!
See all 28 travelocity Reviews

"The staff was lovely. " More

By a verified traveler on Wed 31 May 2023

Points Of Interest

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Hotel Description

3.5-star hotel near River City Market Place

Northside stay

With a stay at this Northside hotel, you'll be within 2 miles (3 km) of River City Market Place and 6 miles (10 km) of Anheuser-Busch Brewery. Jacksonville Zoo and Gardens is within 9 miles (15 km) and Jacksonville Cruise Terminal is within 12 miles (20 km).

Free shuttle, parking

A restaurant and a 24-hour gym are featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the seasonal outdoor pool and perks like free self parking.

Standard Room, 2 Double Beds, Accessible, Non Smoking (Communication, Transfer Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$112* Per night/room Jul 2 - Jul 3

Standard Room, 1 King Bed, Accessible, Non Smoking (Communication, Transfer Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Accessible (Communication, Accessible Tub)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Hotel Jacksonville Airport/I-95N, an IHG Hotel ratings based on 28 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Hotel Jacksonville Airport/I-95N, an IHG Hotel

Everyone (16) Couples (5) Family (7)
5 out of 5
5 stars

Posted by on Jun 4, 2023

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Comment from Hotel Management

Jun 5, 2023 by GM

Dear Amos, Thank you for your recent stay at Crowne Plaza Jacksonville Airport/I-95N and for posting such a generous review of our hotel and staff. It is a pleasure to know we exceeded your expectations! We enjoyed having you as our guest, and we hope to see you again on your next visit to the area. With Hospitality,Brian BrooksGeneral Manager

5 out of 5
The staff was lovely.

Posted by , from NEW ROCHELLE on May 31, 2023

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Comment from Hotel Management

Jun 1, 2023 by General Manager

Dear Elizabeth, Thank you for your recent stay at Crowne Plaza Jacksonville Airport/I-95N and for posting such a generous review of our hotel. It is a pleasure to know we exceeded your expectations! We enjoyed having you as our guest, and we hope to see you again on your next visit to the area. With Hospitality,Brian Brooks,General Manager

5 out of 5
We were only here briefly, but the staff was lovely and accommodating.

Posted by , from NEW ROCHELLE on May 30, 2023

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Comment from Hotel Management

May 30, 2023 by General Manager

Dear Elizabeth, Thank you for your recent stay at Crowne Plaza Jacksonville Airport/I-95N and for posting such a generous review of our hotel and staff. It is a pleasure to know we exceeded your expectations! We enjoyed having you as our guest, and we hope to see you again on your next visit to the area. With Hospitality,Brian Brooks,General Manager

5 out of 5

Posted by on May 8, 2023

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Comment from Hotel Management

May 30, 2023 by GM

Dear Ray, We are delighted you enjoyed your stay. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to this amazing city.With Hospitality,Brian BrooksGeneral Manager

5 out of 5
Had everything we needed, staff was great

Posted by on Apr 6, 2023

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Comment from Hotel Management

Apr 7, 2023 by General Manager

Dear Amy, Thank you for being our guest at Crowne Plaza Jacksonville Airport/I-95N and for the feedback. We are delighted to know we met your expectations and appreciate you mentioning our devoted associates. It was a pleasure hosting you, and we look forward to welcoming you again.With Hospitality,Brian Brooks,General Manager

5 out of 5

Posted by on Mar 26, 2023

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Comment from Hotel Management

Apr 16, 2023 by General Manager

Dear Margaret, Thank you for your recent stay at Crowne Plaza Jacksonville Airport/I-95N and for posting such a generous review of our hotel and staff. It is a pleasure to know we exceeded your expectations! We enjoyed having you as our guest, and we hope to see you again on your next visit to the area.With Hospitality,Brian BrooksGeneral Manager

4 out of 5
The room was very nice. The check in staff were efficient and courteous.

Posted by , from ELIZABETHTON on Jan 26, 2023

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Comment from Hotel Management

Jan 26, 2023 by General Manager

Dear Mary, Thank you for being our guest at Crowne Plaza Jacksonville Airport/I-95N. We are delighted to know you were pleased with our comfortable accommodations and devoted associates. It was a pleasure having you here, and we look forward to welcoming you again. With Hospitality,Brian Brooks,General Manager

5 out of 5

Posted by on Jan 14, 2023

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Comment from Hotel Management

Apr 16, 2023 by General Manager

Dear Frank, Thank you for the perfect rating. We are glad you had a wonderful time at Crowne Plaza Jacksonville Airport/I-95N. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.With Hospitality,Brian BrooksGeneral Manager

5 out of 5
It was nice and quiet.

Posted by on Jan 2, 2023

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Comment from Hotel Management

Jan 7, 2023 by General Manager

Dear Presley, Thank you for taking time to post your wonderful feedback regarding your time at Crowne Plaza Jacksonville Airport/I-95N. We regularly receive praise for our quiet rooms, and we are glad you enjoyed the relaxing atmosphere. It was such a joy to be included in your travel plans, and we hope you will be back to see us again soon.With Hospitality,Brian Brooks,General Manager

5 out of 5
Very accommodating and fun.

Posted by on Dec 31, 2022

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Comment from Hotel Management

Jan 1, 2023 by General Manager

Dear Casey, Thank you for choosing Crowne Plaza Jacksonville Airport/I-95N. It is a pleasure to know that we exceeded your expectations and appreciated the early check-in. We enjoyed having you as our guest, and we look forward to seeing you soon. With Hospitality,Brian BrooksGeneral Manager

About the Crowne Plaza Hotel Jacksonville Airport/I-95N, an IHG Hotel

Location 14670 Duval Rd, Jacksonville, FL 32218

Property Features

Crowne Plaza Hotel Jacksonville Airport/I-95N, an IHG Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. The business-friendly Crowne Plaza Hotel Jacksonville Airport/I-95N, an IHG Hotel also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is free during limited hours. Free self parking is available. This 3.5-star Jacksonville hotel is smoke free.

  • 317 guestrooms or units
  • 6 levels
  • 2 buildings
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1985
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Crowne Plaza Hotel Jacksonville Airport/I-95N, an IHG Hotel offers 317 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:30 AM.

Proper 1822 - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Guests will receive smart lock details.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Children stay free - maximum age 18
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 6–15 for adults, and USD 6–15 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Jacksonville Airport/I-95N
  • Crowne Plaza Jacksonville Airport/I-95N
  • Crowne Plaza Hotel Airport/I-95N
  • Crowne Plaza Airport/I-95N
  • Crowne Plaza Hotel Jacksonville Airport/I 95N

You should know

  • The seasonal pool will open March 01 and close October 31.
  • Pool access available from 9:00 AM to 11:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.