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Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel

2.5-star property
10573 BRIGHTMAN BOULEVARD, Jacksonville, FL 1-855-201-7819
4.5 out of 5
Excellent!
See all 23 travelocity Reviews

"This was the b3st Holiday Inn Express by far I've ever stayed in " More

By a verified traveler on Fri 24 Nov 2023

Points Of Interest

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Hotel Description

Hotel near St. Johns Town Center in Jacksonville

Southside stay

Your stay at this Southside hotel places you within 2 miles (3 km) of St. Johns Town Center and Morocco Shrine Center. UNF Arena and University of North Florida are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$135* Per night/room Apr 28 - Apr 29

Standard Room, 1 King Bed (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel ratings based on 23 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel

Everyone (13) Couples (2) Family (6)
5 out of 5

Posted by on Mar 24, 2024

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Comment from Hotel Management

Apr 16, 2024 by Ashleigh

Thank you for taking the time to leave us a 5-star review Stacy. We're so glad to hear that you were satisfied with your stay here at Holiday Inn Express & Suites Jax Town Center. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again! Have a great day!

5 out of 5
Clean &quite

Posted by , from Avon on Feb 28, 2024

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Comment from Hotel Management

Mar 14, 2024 by Ashleigh

Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!

5 out of 5
This was the b3st Holiday Inn Express by far I've ever stayed in

Posted by , from Bellingham on Nov 24, 2023

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Comment from Hotel Management

Nov 27, 2023 by Mac Jerry

Dear Millie,Among many choices Thank you for choosing Holiday Inn Express & Suites, Jacksonville Town Center for your recent stay. We truly appreciated for your comments on our clean rooms and your kind words means a lot to us.We hope to see you again soon

5 out of 5
The recent remodeling was evident. Nicer than Marriott’s I’ve stayed at. Staff was attentive and friendly. Certainly a cut above the last 4* hotel I stayed at last in Manhattan.

Posted by on Oct 29, 2023

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Comment from Hotel Management

Oct 30, 2023 by Ashleigh

“Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded. Thanks again! We hope to see you again very soon! Have a great day!

4 out of 5

Posted by on Oct 1, 2023

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Comment from Hotel Management

Oct 25, 2023 by Ashleigh

Thank you for staying at Holiday Inn Town Center and for your excellent rating!We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest.We appreciate you sharing your feedback and look forward to seeing you on your next visit.

5 out of 5

Posted by , from brooklyn on Sep 24, 2023

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Comment from Hotel Management

Oct 14, 2023 by Ashleigh

We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional customer service and outstanding customer care to make every interaction with us remarkable. Hope that you will visit us again soon! Have great day!

4 out of 5
Close to shopping and the Alhambra Dinner Theater.

Posted by on Sep 3, 2023

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Comment from Hotel Management

Sep 4, 2023 by Ashleigh

Thank you for your kind words, we’re glad to hear that you had a good experience here at Holiday Inn Express & Suites. We appreciate your business and hope to serve you again in the future.

5 out of 5

Posted by , from Lake Worth on Aug 28, 2023

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Comment from Hotel Management

Sep 17, 2023 by Ashleigh

Dear Marie,We sincerely appreciate you taking the time to share with us your experience about your stay with us here at Holiday Inn Express & Suites. On behalf of our entire team, thank you for allowing us to serve you. Have a great day!

5 out of 5

Posted by on Jun 2, 2023

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Comment from Hotel Management

Jun 24, 2023 by Ashleigh

On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites Jacksonville Town Center.It is always encouraging to hear honest feedback, particularly when it comes from those who matter the most – you! We will address your concerns right away and make sure this will not repeat.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. We appreciate your stay at the Holiday Inn Express & Suites, Jacksonville Town Center, and are here to welcome you back for another memorable stay in the city.

5 out of 5

Posted by on May 12, 2023

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Comment from Hotel Management

Jun 3, 2023 by Ashleigh

On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites Jacksonville Town Center.It is always encouraging to hear honest feedback, particularly when it comes from those who matter the most – you! We will address your concerns right away and make sure this will not repeat.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. We appreciate your stay at the Holiday Inn Express & Suites, Jacksonville Town Center, and are here to welcome you back for another memorable stay in the city.

About the Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel

Location 10573 BRIGHTMAN BOULEVARD, Jacksonville, FL 32246

Property Features

Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A business center and 3 meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. The business-friendly Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Jacksonville hotel is smoke free.

  • 99 guestrooms or units
  • 5 levels
  • 1200 sq ft of conference space
  • 111 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel offers 99 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Jacksonville Town Center
  • Holiday Inn Express
  • Holiday Express Jacksonville Town Center
  • Holiday Express
  • Holiday Inn Express Jacksonville Town Center Hotel
  • Holiday Inn Express Jacksonville Town Center
  • Holiday Inn Express Suites Jacksonville Town Center
  • Hotel Holiday Inn Express & Suites Jacksonville - Town Center
  • Holiday Inn Express Suites Jacksonville Town Center
  • Holiday Inn Express Hotel
  • Holiday Inn Express

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.